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1997 Ford CROWN VICTORIA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

222 owner complaints analyzed

8 distinct recall campaigns

86,000 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 107 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe is the most frequently named component, appearing in 36 of 222 complaints (16.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4018.0%
Steering behavior125.4%
Transmission and shifting52.3%
Engine operation52.3%
Electrical and battery issues41.8%
Fuel system concerns31.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
36
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
21
Engine And Engine Cooling
18
Fuel System, Gasoline:Carburetor System
17
Engine And Engine Cooling:Cooling System
16
Suspension:Front:Control Arm:Lower Ball Joint
16
Vehicle Speed Control
12
Engine And Engine Cooling:Engine
9
Component breakdown data
CategoryCount
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe36
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings21
Engine And Engine Cooling18
Fuel System, Gasoline:Carburetor System17
Engine And Engine Cooling:Cooling System16
Suspension:Front:Control Arm:Lower Ball Joint16
Vehicle Speed Control12
Engine And Engine Cooling:Engine9

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 36; Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 21; Engine And Engine Cooling: 18; Fuel System, Gasoline:Carburetor System: 17; Engine And Engine Cooling:Cooling System: 16; Suspension:Front:Control Arm:Lower Ball Joint: 16; Vehicle Speed Control: 12; Engine And Engine Cooling:Engine: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
10
50,000 to 74,999
22
75,000 to 99,999
40
100,000 to 149,999
19
150,000 and above
12
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,99910
50,000 to 74,99922
75,000 to 99,99940
100,000 to 149,99919
150,000 and above12

Under 25,000: 4; 25,000 to 49,999: 10; 50,000 to 74,999: 22; 75,000 to 99,999: 40; 100,000 to 149,999: 19; 150,000 and above: 12

75,000 to 99,999 miles has the most reports with usable mileage (40). 115 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
23
2001
30
2002
27
2003
34
2004
30
2005
15
2006
18
2007
10
2008
16
2009
2
2010
6
2013
1
2014
2
2015
3
2016
2
2017
2
2023
1
Complaints over time data
CategoryCount
200023
200130
200227
200334
200430
200515
200618
200710
200816
20092
20106
20131
20142
20153
20162
20172
20231

2000: 23; 2001: 30; 2002: 27; 2003: 34; 2004: 30; 2005: 15; 2006: 18; 2007: 10; 2008: 16; 2009: 2; 2010: 6; 2013: 1; 2014: 2; 2015: 3; 2016: 2; 2017: 2; 2023: 1

Pattern summary

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe leads the component reports. Braking behavior appears in 40 complaint narratives. Steering behavior appears in 12 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000704 · 2003-01-03 (January 3, 2003)

WHILE DRIVING AT 70 MILES PER HOUR THE ENGINE OVERHEATED. STEAM WAS COMING FROM THE RADIATOR AREA AND THE FLUID HAD BOILED OVER. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP FOR REPAIR. THE CAUSE WAS A CRACKED INTAKE MANIFOLD AND THE WHOLE ENGIN NEEDED TO BE REPLACED. THE REPLACEMENT MANIFOLD HAS BEEN REINFORCED AT THE POINT OF FAILURE. I UNDERSTAND FORD RECALLED POLICE AND TAXIS MANUFACTURED IN THIS PERIOD BUT DID NOT NOTIFY PRIVATE OWNERS OF A POSSIBLE DEFECT.

Owner-reported narrative. 70,422 miles reported. Look up ODI 10000704 at NHTSA ↗

Owner report 10001487 · 2003-01-13 (January 13, 2003)

WHILE IN MOTION, THERE WAS AN EXPLOSION UNDER THE HOOD. THE INTAKE MANIFOLD HAD BLEW OUT. THE MECHANIC WHO WORKED ON THE VEHICLE, SHOWED CONSUMER A RECALL NOTICE FOR THE EXACT INCIDENT. CONSUMER IS REQUESTING A REFUND MINUS THE LABOR. *JG *JB

Owner-reported narrative. 105,000 miles reported. Look up ODI 10001487 at NHTSA ↗

Owner report 10001895 · 2003-01-09 (January 9, 2003)

WHILE DRIVING BALL JOINT FAILED CAUSING RIGHT FRONT WHEEL TO COLLAPSE AND FALL OFF. *TT *NLM

Owner-reported narrative. Look up ODI 10001895 at NHTSA ↗

Owner report 10003594 · 2003-01-28 (January 28, 2003)

THE INTAKE MANIFOLD FAILED AND COOLANT LEAKED FROM CRACK IN THE INTAKE MANIFOLD. FORD KNOWS OF THE PROBLEM AND HAS SEVERAL RECALLS FOR THE PROBLEM THAT COVERS ONLY THE FLEET CARS (TAXI AND POLICE). THE SAME DEFECTIVE PART IS USED ON CONSUMER VEHICLES. I THINK THAT ALL 4.6L SOHC V8 ENGINES WITH THIS DESIGN DEFECT SHOULD BE COVERED.

Owner-reported narrative. 87,000 miles reported. Look up ODI 10003594 at NHTSA ↗

Owner report 10007352 · 2002-09-24 (September 24, 2002)

1997 FORD CROWN VICTORIA. PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767676

Owner-reported narrative. 64,000 miles reported. Look up ODI 10007352 at NHTSA ↗

Owner report 10007805 · 2003-02-19 (February 19, 2003)

THIS IS A COMPLAINT ABOUT MY 4.6 V-8 CROWN VIC. THE INTAKE MANIFOLD CRACKED RESULTING IN A LOSS OF COOLANT AND A 750.00 REPAIR BILL. THE MANIFOLD IS MADE OF A COMPOSITE NOT METAL.SO THIS COULD HAPPEN AGAIN. SOUNDS LIKE A DESIGN FLAW. ALSO, WHY IS FORD REPLACING THE POLICE AND MUNICIPAL CARS MANIFOLDS AND NOT PRIVATE CITIZENS?? THIS INFORMATION CAME STRAIGHT FROM THE MECHANIC AT THE FORD DEALERSHIP.

Owner-reported narrative. 77,450 miles reported. Look up ODI 10007805 at NHTSA ↗

Owner report 10011557 · 2003-03-31 (March 31, 2003)

RIGHT REAR WHEEL AND PART OF THE AXLE CAME OFF THE VEHICLE.

Owner-reported narrative. Look up ODI 10011557 at NHTSA ↗

Owner report 10014579 · 2003-03-27 (March 27, 2003)

THE BRAKE LINE RUSTED, WHICH CAUSED THE REAR BRAKES TO FAIL. *JB REFERENCED IN RQ03-004

Owner-reported narrative. 103,000 miles reported. Look up ODI 10014579 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V157001 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
00V157002 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
03V472000 · Fuel System, Other:Storage:Tank Assembly

Reported: 2003-11-06 (November 6, 2003)

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Consequence: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
05V086000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings

Reported: 2005-03-14 (March 14, 2005)

ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.

Consequence: THE BRAKE PEDAL MAY DEVELOP A "SPONGY" FEEL AND DROPS OF BRAKE FLUID MAY BE OBSERVED BENEATH THE VEHICLE. OVER TIME BRAKE PERFORMANCE MAY BE COMPROMISED AND STOPPING DISTANCES COULD BE EXTENDED WHICH COULD LEAD TO A CRASH.

Remedy: DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, DEALERS WILL REPAIR THE BRAKE LINE. THIS CAMPAIGN BEGAN ON JULY 15, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
07V336000 · Vehicle Speed Control

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗
08V051000 · Vehicle Speed Control:Cruise Control

Reported: 2008-02-04 (February 4, 2008)

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
97V024000 · Latches/Locks/Linkages:Hood:Latch

Reported: 1997-03-04 (March 4, 1997)

VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.

Consequence: EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.

Remedy: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).

NHTSA campaign record ↗
98V322000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 1998-12-16 (December 16, 1998)

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Consequence: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

NHTSA campaign record ↗