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1996 Ford CROWN VICTORIA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

176 owner complaints analyzed

9 distinct recall campaigns

103,582 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 55 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel System, Gasoline:Carburetor System is the most frequently named component, appearing in 28 of 176 complaints (15.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2011.4%
Steering behavior158.5%
Engine operation74.0%
Fuel system concerns52.8%
Electrical and battery issues42.3%
Transmission and shifting21.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel System, Gasoline:Carburetor System
28
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
21
Engine And Engine Cooling:Engine
13
Vehicle Speed Control
11
Engine And Engine Cooling
10
Engine And Engine Cooling:Cooling System
10
Engine And Engine Cooling:Engine:Gasoline
10
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
6
Component breakdown data
CategoryCount
Fuel System, Gasoline:Carburetor System28
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe21
Engine And Engine Cooling:Engine13
Vehicle Speed Control11
Engine And Engine Cooling10
Engine And Engine Cooling:Cooling System10
Engine And Engine Cooling:Engine:Gasoline10
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings6

Fuel System, Gasoline:Carburetor System: 28; Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 21; Engine And Engine Cooling:Engine: 13; Vehicle Speed Control: 11; Engine And Engine Cooling: 10; Engine And Engine Cooling:Cooling System: 10; Engine And Engine Cooling:Engine:Gasoline: 10; Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
4
50,000 to 74,999
9
75,000 to 99,999
9
100,000 to 149,999
16
150,000 and above
14
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9994
50,000 to 74,9999
75,000 to 99,9999
100,000 to 149,99916
150,000 and above14

Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 9; 75,000 to 99,999: 9; 100,000 to 149,999: 16; 150,000 and above: 14

100,000 to 149,999 miles has the most reports with usable mileage (16). 121 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1996
22
2000
26
2001
20
2002
32
2003
20
2004
8
2005
17
2006
9
2007
5
2008
9
2009
2
2011
2
2014
2
2015
1
2017
1
Complaints over time data
CategoryCount
199622
200026
200120
200232
200320
20048
200517
20069
20075
20089
20092
20112
20142
20151
20171

1996: 22; 2000: 26; 2001: 20; 2002: 32; 2003: 20; 2004: 8; 2005: 17; 2006: 9; 2007: 5; 2008: 9; 2009: 2; 2011: 2; 2014: 2; 2015: 1; 2017: 1

Pattern summary

Fuel System, Gasoline:Carburetor System leads the component reports. Braking behavior appears in 20 complaint narratives. Steering behavior appears in 15 complaint narratives. Engine operation appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001231 · 2002-12-31 (December 31, 2002)

THERE HAS BEEN 3 DEATHS AND 1 CRITICAL INJURY WITHIN THE ARIZONA LAW ENFORCEMENT, REGARDING THE FORD CROWN VICTORIA POLICE CRUISER'S, THE DESIGN AND PLACEMENT OF THE FUEL TANK HAS BEEN KNOWN TO CATCH ON FIRE IF THE VEHICLE IS INVOLVED IN A REAR SIDE IMPACT COLLISION.*JB *TT

Owner-reported narrative. Look up ODI 10001231 at NHTSA ↗

Owner report 10001438 · 2002-12-23 (December 23, 2002)

CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL #021003000 FUEL TANK/POLICE VEHICLE. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS

Owner-reported narrative. Look up ODI 10001438 at NHTSA ↗

Owner report 10002268 · 2003-01-07 (January 7, 2003)

THE VEHICLE IS A POLICE INTERCEPTOR MODEL. THE CONSUMER CONTACTED THE DEALER REGARDING RECALL 02I003000 AND THE DEALER ADVISED HIM THAT THEY COULD NOT PERFORM THE RECALL BECAUSE VEHICLE WAS NOT A PART OF THE FLEET OF LAW ENFORCEMENT VEHICLES. TS SCC

Owner-reported narrative. Look up ODI 10002268 at NHTSA ↗

Owner report 10008504 · 2003-03-06 (March 6, 2003)

THE INTAKE MANIFOLD CRACKED ALLOWING COOLANT TO LEAK WHICH COULD GET ONTO WIRING AND CAUSE A FIRE, OR ENGINE OVER HEATING WHICH COULD CAUSE A FIRE. FORD HAS A RECALL ON POLICE CARS AND TAXI'S BUT NOT REGULAR CROWN VICTORIA'S.*JB

Owner-reported narrative. 131,300 miles reported. Look up ODI 10008504 at NHTSA ↗

Owner report 10010838 · 2003-03-21 (March 21, 2003)

I PURCHASED A USED 1996 FORD CROWN VICTORIA FROM CAL WORTHINGTON FORD IN ALASKA A LITTLE LESS THAN THREE YEARS AGO. WHEN I PURCHASED THE CAR, I ALSO PURCHASED A PREMIUM WARRANTY POLICY AND THE VEHICLE IS STILL UNDER WARRANTY. THE VEHICLE HAS HEATED REAR-VIEW MIRRORS. A LITTLE OVER TWO YEARS AGO AFTER A SNOW STORM, THE PASSENGER-SIDE REAR-VIEW MIRROR CRACKED STRAIGHT DOWN THE MIDDLE. SNOW HAD COVERED THE MIRROR AND I ASSUME WHEN THE MIRROR HEATED, IT CRACKED. FOUR MONTHS AGO AFTER ANOTHER SNOW STORM, THE DRIVER??S SIDE MIRROR CRACKED STRA…

Owner-reported narrative. 31,000 miles reported. Look up ODI 10010838 at NHTSA ↗

Owner report 10011897 · 2003-03-17 (March 17, 2003)

THE FUEL TANK HAD NO SHIELD BEHIND IT, IF THE VEHICLE WAS HIT FROM BEHIND IT COULD CATCH FIRE. THE DEALER STATED THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE RECALL ONLY RELATED TO POLICE INTERCEPTOR VEHICLE'S. *JB

Owner-reported narrative. 146,000 miles reported. Look up ODI 10011897 at NHTSA ↗

Owner report 10015237 · 2003-04-04 (April 4, 2003)

THE ENGINE MANIFOLD CRACKED. *JB

Owner-reported narrative. Look up ODI 10015237 at NHTSA ↗

Owner report 10020967 · 2003-06-03 (June 3, 2003)

BRAKES FAILED. DRIVER NOTICED BRAKE FLUID LEAK AND ADDED BRAKE FLUID TO GET THE CAR BACK TO OUR RESIDENCE. A REVIEW OF THE BRAKE LINES SHOWED CORROSION AND LEAKAGE IN THE BRAKE LINE ONLY. ALL OF THE OTHER LINES AND THE UNDER CARRIAGE SHOW NO CORROSION AT ALL. THIS IS INDICATIVE OF A DEFECT IN THE MATERIAL USED FOR THE BRAKE LINE. THIS INCIDENT COULD HAVE BEEN MORE SERIOUS, POSSIBLY CAUSING INJURIES OR DEATHS IF IT WERE NOT FOR THE ACTIONS OF THE DRIVER. *NLM

Owner-reported narrative. 29,510 miles reported. Look up ODI 10020967 at NHTSA ↗

Recall history

9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V157001 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
00V157002 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
03V472000 · Fuel System, Other:Storage:Tank Assembly

Reported: 2003-11-06 (November 6, 2003)

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Consequence: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
07V336000 · Vehicle Speed Control

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗
08V051000 · Vehicle Speed Control:Cruise Control

Reported: 2008-02-04 (February 4, 2008)

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
96V070000 · Latches/Locks/Linkages:Doors:Latch

Reported: 1996-04-22 (April 22, 1996)

WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.

NHTSA campaign record ↗
96V135000 · Steering:Linkages

Reported: 1996-07-18 (July 18, 1996)

THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE.

Consequence: SUCH CORROSION CAN RESULT IN ABNORMAL WEAR OF THE JOINT, RESULTING IN SEPARATION OF THE JOINT. LOSS OF STEERING CONTROL CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND IF THE JOINT IS FOUND TO HAVE SIGNIFICANT WEAR, THE ARM WILL BE REPLACED. THOSE PITMAN ARMS NOT REPLACED WILL HAVE THE "BALL JOINT" FULLY GREASED.

NHTSA campaign record ↗
97V024000 · Latches/Locks/Linkages:Hood:Latch

Reported: 1997-03-04 (March 4, 1997)

VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.

Consequence: EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.

Remedy: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).

NHTSA campaign record ↗
98V322000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 1998-12-16 (December 16, 1998)

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Consequence: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

NHTSA campaign record ↗