2000 Ford CONTOUR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
199 owner complaints analyzed
5 distinct recall campaigns
55,000 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 87 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 73 of 199 complaints (36.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 29 | 14.6% |
| Engine operation | 21 | 10.6% |
| Braking behavior | 9 | 4.5% |
| Electrical and battery issues | 6 | 3.0% |
| Transmission and shifting | 4 | 2.0% |
| Steering behavior | 2 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 73 |
| Unknown Or Other | 26 |
| Fuel System, Gasoline:Delivery:Fuel Pump | 17 |
| Visibility:Defroster/Defogger/Hvac System | 11 |
| Engine And Engine Cooling:Engine:Gasoline | 9 |
| Fuel System, Gasoline:Storage:Tank Assembly | 9 |
| Air Bags | 5 |
| Visibility | 5 |
Structure: 73; Unknown Or Other: 26; Fuel System, Gasoline:Delivery:Fuel Pump: 17; Visibility:Defroster/Defogger/Hvac System: 11; Engine And Engine Cooling:Engine:Gasoline: 9; Fuel System, Gasoline:Storage:Tank Assembly: 9; Air Bags: 5; Visibility: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 28 |
| 50,000 to 74,999 | 21 |
| 75,000 to 99,999 | 15 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 6 |
Under 25,000: 8; 25,000 to 49,999: 28; 50,000 to 74,999: 21; 75,000 to 99,999: 15; 100,000 to 149,999: 9; 150,000 and above: 6
25,000 to 49,999 miles has the most reports with usable mileage (28). 112 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 5 |
| 2001 | 19 |
| 2002 | 26 |
| 2003 | 39 |
| 2004 | 37 |
| 2005 | 28 |
| 2006 | 18 |
| 2007 | 12 |
| 2008 | 4 |
| 2010 | 5 |
| 2011 | 2 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 1 |
| 2020 | 1 |
2000: 5; 2001: 19; 2002: 26; 2003: 39; 2004: 37; 2005: 28; 2006: 18; 2007: 12; 2008: 4; 2010: 5; 2011: 2; 2012: 1; 2013: 1; 2014: 1; 2020: 1
Pattern summary
Structure leads the component reports. Fuel system concerns appears in 29 complaint narratives. Engine operation appears in 21 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10007619 · 2003-02-16 (February 16, 2003)
WHEN VEHICLE GETS TO 1/4 TANK OF GAS IT WILL NOT RUN. NEEDED TO REPLACE FUEL PUMP.
Owner-reported narrative. 47,000 miles reported. Look up ODI 10007619 at NHTSA ↗
Owner report 10009168 · 2003-02-24 (February 24, 2003)
THE DASHBOARD DETACHED FROM THE GRILL.*JB
Owner-reported narrative. Look up ODI 10009168 at NHTSA ↗
Owner report 10009616 · 2003-03-17 (March 17, 2003)
FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.
Owner-reported narrative. Look up ODI 10009616 at NHTSA ↗
Owner report 10011411 · 2003-03-11 (March 11, 2003)
THE DASH BOARD BECAME DETACHED FROM THE GRILL. *JB
Owner-reported narrative. Look up ODI 10011411 at NHTSA ↗
Owner report 10011982 · 2003-03-18 (March 18, 2003)
WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM
Owner-reported narrative. 24,000 miles reported. Look up ODI 10011982 at NHTSA ↗
Owner report 10014562 · 2003-03-27 (March 27, 2003)
THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT
Owner-reported narrative. 21,597 miles reported. Look up ODI 10014562 at NHTSA ↗
Owner report 10014564 · 2003-03-27 (March 27, 2003)
THE DASH BOARD CAME APART. *JB
Owner-reported narrative. Look up ODI 10014564 at NHTSA ↗
Owner report 10015782 · 2003-04-14 (April 14, 2003)
THE DEFROSTER DID NOT CLEAN THE WINDSHIELD PROPERLY. *JB
Owner-reported narrative. 60,000 miles reported. Look up ODI 10015782 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V075000 · Service Brakes, Hydraulic:Foundation Components
Reported: 2000-03-09 (March 9, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
NHTSA campaign record ↗00V228001 · Seat Belts
Reported: 2000-08-18 (August 18, 2000)
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
NHTSA campaign record ↗00V350000 · Fuel System, Other:Storage:Tank Assembly
Reported: 2000-10-30 (October 30, 2000)
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
NHTSA campaign record ↗01V045000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder | Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2001-02-14 (February 14, 2001)
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
Consequence: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
Remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
NHTSA campaign record ↗99V361000 · Equipment:Other:Labels
Reported: 1999-12-29 (December 29, 1999)
VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Consequence: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Remedy: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
NHTSA campaign record ↗