2016 Ford C-MAX ENERGI: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
32 owner complaints analyzed
0 distinct recall campaigns
48,500 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 11 of 32 complaints (34.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 7 | 21.9% |
| Steering behavior | 5 | 15.6% |
| Braking behavior | 4 | 12.5% |
| Transmission and shifting | 2 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 11 |
| Power Train | 4 |
| Back Over Prevention | 3 |
| Engine | 3 |
| Steering | 3 |
| Unknown Or Other | 3 |
| Structure:Body | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
Electrical System: 11; Power Train: 4; Back Over Prevention: 3; Engine: 3; Steering: 3; Unknown Or Other: 3; Structure:Body: 2; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 5 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 1 |
2017: 4; 2018: 3; 2019: 2; 2020: 5; 2021: 3; 2022: 4; 2023: 4; 2024: 2; 2025: 4; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 7 complaint narratives. Steering behavior appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10939733 · 2017-01-04 (January 4, 2017)
I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE HAD RODENT DAMAGE SINCE I BOUGHT THE CAR NEW. FIRST TIME WAS IN AUGUST 2016.
Owner-reported narrative. 13,000 miles reported. Look up ODI 10939733 at NHTSA ↗
Owner report 10946869 · 2017-01-21 (January 21, 2017)
PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Owner-reported narrative. 2,600 miles reported. Look up ODI 10946869 at NHTSA ↗
Owner report 10968744 · 2017-03-27 (March 27, 2017)
I WAS PULLING INTO A PARKING SPOT WHEN MY CAR ACCELERATED ON IT'S OWN I WAS TRANSITIONING FROM PAVEMENT TO GRAVEL WHEN MY CAR SUDDENLY ACCELERATED AT THAT TRANSITION PERIOD. THE CAR SURGED FORWARD. I APPLIED THE BRAKES AND THE CAR CONTINUED TO MOVE FORWARD. I ALMOST HIT THE CAR PARKED IN THE ADJACENT SPOT. I CRANKED THE STEERING WHEEL TO THE RIGHT TO AVOID MISSING THAT CAR. THE CAR JUMPED THE CURB, AND PROCEEDED INTO A TREE. HAD IT NOT HIT A TREE I WOULD HAVE ENDED UP IN THE WINDSHIELD OF THE OPPOSITE CAR AS IT WAS A GRADE BELOW FROM MY P…
Owner-reported narrative. 1,200 miles reported. Look up ODI 10968744 at NHTSA ↗
Owner report 11002468 · 2017-06-30 (June 30, 2017)
1.REVERSE CAMERA STAYS ON 2.VERY SLOW TO RESPOND TO TOUCH 3.NAVIGATION 4.NAVIGATION NOT SAFE, FEATURES NOT DISABLED DURING DRIVING
Owner-reported narrative. 36,000 miles reported. Look up ODI 11002468 at NHTSA ↗
Owner report 11089206 · 2018-04-21 (April 21, 2018)
I WAS DRIVING ON A HIGHWAY AND THE STEERING WHEEL STOPPED RESPONDING. THE ONLY WAY TO GET THE STEERING WHEEL TO RESPOND WAS TO MAKE DRASTIC TURNS THAT WOULD TAKE ME ACROSS 3 LANES OF HIGHWAY AND THEN BACK THE OTHER WAY. I FINALLY GOT THE BRAKE TO SLOW ME DOWN ENOUGH, I PULLED OVER. I HAD HIT ANOTHER CAR AND THE C-MAX WAS TOTALED. ACCORDING TO THE FORD DEALER WHERE THE INSURANCE COMPANY TOOK THE CAR, THE STEERING COLUMN WAS DESTROYED IN THE ACCIDENT SO THERE WAS NO WAY TO DETERMINE IF THERE WAS A PROBLEM WITH THE STEERING. SINCE THE CAR WAS TOTA…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11089206 at NHTSA ↗
Owner report 11093645 · 2018-05-14 (May 14, 2018)
TL* THE CONTACT OWNED A 2016 FORD C-MAX. WHILE DRIVING 60 MPH, THE CRUISE CONTROL FAILED TO DISENGAGE, WHICH RESULTED IN A CRASH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S TOW YARD AND DECLARED A TOTAL LOSS. A POLICE REPORT WAS FILED. THE FRONT PASSENGER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT *TR
Owner-reported narrative. 25,000 miles reported. Look up ODI 11093645 at NHTSA ↗
Owner report 11141013 · 2018-10-17 (October 17, 2018)
WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO …
Owner-reported narrative. 23,000 miles reported. Look up ODI 11141013 at NHTSA ↗
Owner report 11182118 · 2019-02-23 (February 23, 2019)
I WAS GOING TO BACK INTO MY DRIVEWAY. I PUT THE CAR IN REVERSE THEN ALL OF THE ELECTRICAL WENT HAYWIRE.EVERYTHING TURNED ON( WINDSHIELD WIPERS, RADIO, ALL THE LIGHTS. ETC.) THEN I PUT MY FOOT ON THE GAS TO GO IN REVERSE AND IT WENT FORWARD. THEN I TRIED TURNING THE CAR OFF AND IT WOULD NOT TURN OFF, SO I WAS STUCK IN THE MIDDLE OF THE STREET. I THEN MOVED THE STICK SHIFT BACK AND FORTH, PUT IT IN REVERSE AGAIN AND IT WENT A COUPLE OF FEET, THEN WOULDN'T MOVE ANYMORE. ALL THE ELECTRICAL COMPONENTS REMAINED ON, BUT I COULDN'T TURN THE CAR OFF. I …
Owner-reported narrative. 48,000 miles reported. Look up ODI 11182118 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.