2002 Fleetwood WILDERNESS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
2 distinct recall campaigns
5,500 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Structure:Frame And Members is the most frequently named component, appearing in 4 of 7 complaints (57.1%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Frame And Members | 4 |
| Equipment:Recreational Vehicle/Trailer | 2 |
| Equipment | 1 |
| Suspension:Rear | 1 |
| Suspension:Rear:Springs | 1 |
Structure:Frame And Members: 4; Equipment:Recreational Vehicle/Trailer: 2; Equipment: 1; Suspension:Rear: 1; Suspension:Rear:Springs: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 2 |
| 2008 | 2 |
| 2009 | 1 |
2004: 1; 2005: 1; 2006: 2; 2008: 2; 2009: 1
Pattern summary
Structure:Frame And Members leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10065075 · 2004-03-23 (March 23, 2004)
AFTER WAITING FOR OVER FOUR MONTHS, THE PART TO REPAIR THE MICROWAVE UNDER RECALL STILL WASN'T AVAILABLE. *PH SAMSUNG MICROWAVE MODEL NUMBER: MR5491G. *MR
Owner-reported narrative. Look up ODI 10065075 at NHTSA ↗
Owner report 10137718 · 2005-09-09 (September 9, 2005)
FLEETWOOD WILDERNESS 5TH WHEEL MAIN FRAME WAS FAILING.*MR WHILE THE CONSUMER WAS CHECKING THE RV'S TIRE PRESSURE HE NOTICED THAT THE FRAME WAS FAILING ON THE LEFT REAR SPRING BRACKET. THE BRACKET ITSELF WAS IN TACT BUT THE FRAME FLANGE ITSELF HAD BROKEN FROM THE VERTICAL PORTION OF THE FRAME (THE WELD DID NOT FAIL). THE REPAIR SHOP ALSO INDICATED THAT THERE WERE ADDITIONAL CRACKS IN THE FRAME. *NM
Owner-reported narrative. Look up ODI 10137718 at NHTSA ↗
Owner report 10160588 · 2006-06-23 (June 23, 2006)
LEFT REAR SPRING SHACKLE CAME OFF AT WELD. MULTIPLE CRACKS IN BOTH FRAME RAILS. WELDS FOR SLIDEOUT AND REAR CROSSMEMBER BROKEN. FRAME RAILS BENT. *NM
Owner-reported narrative. 10,000 miles reported. Look up ODI 10160588 at NHTSA ↗
Owner report 10172364 · 2006-11-01 (November 1, 2006)
DT*: THE CONTACT STATED THE TRAILER WAS TOWING CROOKED. ONCE AT THE CONTACT'S RESIDENCE, THE CONTACT NOTICED THE GAP BETWEEN THE AXLES WERE DIFFERENT. THEN, UPON INSPECTION OF THE UNDERSIDE OF THE FRAME, THE SHACKLE WAS HANGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IRON WELDS WERE WELDED. THE SHOP ALSO FOUND AT LEAST SIX MORE CRACKS IN THE FRAME. THE MANUFACTURER WAS ALERTED. UPDATED 11/30/06.*JB
Owner-reported narrative. Look up ODI 10172364 at NHTSA ↗
Owner report 10226106 · 2008-04-30 (April 30, 2008)
THE REAR SPRING STANDOFF BRACKETS (BOTH SIDES OF TRAILER) FAILED AT THE REAR OF THE BRACKETS WHERE THE WELD ATTACHED TO THE FRAME. THIS RESULTED IN A WEAKENED "I" BEAM THAT ULTIMATELY CRACKED THE FULL HEIGHT OF THE BEAM. THE RESULTING SAG OF THE REAR PART OF THE TRAILER IS DESTROYING THE INTEGRITY OF INTERIOR COMPONENTS: FLOOR, CEILING, CABINETS, TIP-OUT AND ENTRY DOOR/FRAME. ENGINEERING SHOULD NEVER HAVE ALLOWED WELDING ACROSS EITHER FLANGE (TOP OR BOTTOM) OR THE WEB OF THE MAIN STRUCTURAL BEAM WITHOUT ADDITIONAL SUPPORT; EG. GUSSETS, ADDIT…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10226106 at NHTSA ↗
Owner report 10239950 · 2008-08-27 (August 27, 2008)
EXCESSIVE FLEXING AND TWISTING OF THE MAIN RAILS THAT SUPPORT THE FIFTH WHEEL TRAVEL TRAILER, CAUSED BREAKAGE OF THE SUPPORT SHACKLES, TIRE WEAR AND STRESS CRACKS. *TR
Owner-reported narrative. Look up ODI 10239950 at NHTSA ↗
Owner report 10265567 · 2009-04-16 (April 16, 2009)
I HAVE A DOMETIC REFRIGERATOR IN MY CAMPER, AND A FEW YEARS AGO I NOTICED A STRONG SMELL OF AMMONIA FILL THE CAMPER (I HAD TO EVACUATE FOR SEVERAL HOURS). WITHIN A FEW DAYS THE REFRIGERATOR WAS NO LONGER COOL, AND HAD STOPPED WORKING. THE NEXT YEAR I REC'D A RECALL FROM DOMETIC STATING THAT THERE IS A KNOWN PROBLEM WITH MY UNIT: "A FATIGUE CRACK CAN DEVELOP IN THE BOILER TUBE OF THE IDENTIFIED REFRIGERATORS, WHICH CAN PERMIT THE RELEASE OF PRESSURIZED COOLANT SOLUTION. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC …
Owner-reported narrative. Look up ODI 10265567 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V452000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-11-04 (November 4, 2003)
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
NHTSA campaign record ↗07V120000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-19 (March 19, 2007)
CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
NHTSA campaign record ↗