2011 Ducati DIAVEL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
3 distinct recall campaigns
450 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 3 | 75.0% |
| Transmission and shifting | 1 | 25.0% |
| Electrical and battery issues | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Engine And Engine Cooling | 2 |
| Exterior Lighting | 1 |
Electrical System: 2; Engine And Engine Cooling: 2; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 1 |
2011: 3; 2012: 1
Pattern summary
Electrical System leads the component reports. Engine operation appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10415077 · 2011-07-25 (July 25, 2011)
TL* THE CONTACT OWNS A 2011 DUCATI DIAVEL. THE CONTACT STATED THE BOLTS THAT HOLD THE REAR TAIL LIGHT ASSEMBLY IN PLACE CAME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT ASSEMBLY WAS ORDERED. THE DEALER DID NOT SAY WHAT MAY HAVE CAUSED THE BOLTS TO FAIL. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK BECAUSE THE LIGHT ASSEMBLY RESTED ON THE TAIL PIPE AND MELTED. THE FAILURE AND CURRENT MILEAGE WAS 400. LIGHTS ASSEMBLY HELD TO BIKE BY WIRES ONLY. UPDATED 09/29/2011 *LN *TR
Owner-reported narrative. 400 miles reported. Look up ODI 10415077 at NHTSA ↗
Owner report 10422296 · 2011-08-28 (August 28, 2011)
ENGINE CUTS OUT ( STALLS ) ON HIGHWAY IN 6TH GEAR, WHEN CLUTCH IS PULLED IN AND THROTTLE IS CLOSED. THIS PROBLEM HAPPENS INTERMITTANTLY AND WITHOUT WARNING. *TT PLEASE SEE THIS LINK, THERE ARE MANY OTHERS HAVING THE SAME PROBLEM. HTTP://WWW.DIAVEL-FORUM.COM/INDEX.PHP?/TOPIC/377-DIAVEL-STALLING/
Owner-reported narrative. 589 miles reported. Look up ODI 10422296 at NHTSA ↗
Owner report 10437281 · 2011-11-25 (November 25, 2011)
THE MOTORCYCLE HAS STALLED FOUR TIMES IN THE LAST 5 MONTHS. TYPICALLY STALLS WHEN DOWN-SHIFTING. THE LAST TIME IT STALLED, I WAS WEAVING THROUGH TRAFFIC AND WHEN THE BIKE STALLED, THERE WAS A CAR RIGHT ON MY REAR (SCARED ME TO DEATH) - LUCKILY I WAS ABLE TO STEER INTO THE MEDIAN (AND THERE WAS NO OBSTACLES IN THE MEDIAN). I'VE ASKED MY DEALER TO LOOK INTO IT. THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM. I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THERE IS A FORUM WITH 23 PAGES OF THREADS ON THIS TOPIC. ALSO, DUCATI HAD A RECALL ON…
Owner-reported narrative. 100 miles reported. Look up ODI 10437281 at NHTSA ↗
Owner report 10447477 · 2012-02-11 (February 11, 2012)
MY 2011 DIAVEL CONTINUES TO STALL INTERMITTENTLY, ALWAYS WHILE DEPRESSING THE CLUTCH LEVER AS I INTENT TO SLOW DOWN OR STOP (CLOSED THROTTLE). PRESENTLY MY MOTORCYCLE HAS 9562 MILES, IS 9 MONTHS OLD. OVER THIS PERIOD OF TIME THIS PROBLEMS HAS HAPPENED AT LEAST 20 TO 30 TIMES (2 TO 3 TIMES PER MONTH). I HAVE WRITTEN TO DUCATI CUSTOMER SERVICE, BUT DID NOT RECEIVE ANY REPLY. INTERESTINGLY, THE PROBLEM APPEARS TO BE ELECTRICAL IN NATURE, AND WHAT IS MORE ODD IS THAT FOR ME, MOST, IF NOT ALL STALLS HAVE OCCURRED AT NIGHT, WHEN THE HEADLIGHTS AR…
Owner-reported narrative. 500 miles reported. Look up ODI 10447477 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V253000 · Steering
Reported: 2011-04-21 (April 21, 2011)
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Consequence: THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Remedy: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
NHTSA campaign record ↗11V336000 · Equipment
Reported: 2011-06-27 (June 27, 2011)
DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM SEPTEMBER 23, 2010, THROUGH MAY 12, 2011. THE BRASS INSERTS INSTALLED IN THE CHAIN GUARD MAY DEFORM OVER TIME, RESULTING IN THE POSSIBLE LOOSENING OF THE LICENSE PLATE HOLDER RETAINING SCREWS ON THE REAR SWING-ARM. THIS SITUATION COULD CAUSE THE LICENSE PLATE HOLDER TO BECOME LOOSE DURING NORMAL OPERATION OF THE MOTORCYCLE.
Consequence: LOOSENING OF THE LICENSE PLATE HOLDER COULD INTERFERE WITH THE MOTORCYCLE'S REAR WHEEL ROTATION AND THEREBY INCREASE THE RISK OF A CRASH.
Remedy: DUCATI DEALERS WILL REPLACE THE CHAIN GUARD WITH AN UPDATED VERSION, MANUFACTURED WITH STEEL INSERTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
NHTSA campaign record ↗11V413000 · Structure:Motorcycle:Kickstand/Center Stand
Reported: 2011-08-15 (August 15, 2011)
DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM MAY 18, 2010, THROUGH JUNE 13, 2011. THE SIDE STAND WAS MANUFACTURED WITH INSUFFICIENT MATERIAL IN THE PIVOT AREA.
Consequence: THIS COULD RESULT IN THE POSSIBLE BENDING AND BREAKAGE OF THE SIDE STAND IN THE PIVOT AREA ALLOWING THE MOTORCYCLE TO FALL OVER POSSIBLY RESULTING IN INJURY TO THE RIDER OR OTHERS NEAR THE MOTORCYCLE.
Remedy: DUCATI WILL NOTIFY OWNERS, AND AUTHORIZED DEALERS WILL REPLACE THE SIDE STAND AND PIVOT BOLT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 20, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696 OR GO TO THEIR WEBSITE AT WWW.DUCATI.COM.
NHTSA campaign record ↗