2010 Dodge RAM 2500: complaints, problems and recalls

TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE STEERING TIE ROD WAS DEFECTIVE, HE EXPERIENCED TWO FAILURES WITH THE STEERING TIE ROD. THE FIRST FAILURE OCCURRED AT THE DRAG LINK TO THE PITMAN ARM, THE SECOND OCCURRENCE WAS ON DECEMBER 14, 2010 AT THE STEERING TIE ROD CONNECTED TO THE DRIVERS FRONT TIRE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.

Owner-reported narrative. 15,000 miles reported. Look up ODI 10370771 at NHTSA ↗

I WAS BACKING MY 2010 DODGE RAM 2500 4X4 WITH 6200 MILES ON IT OUT OF A PARKING SPOT. THERE WAS SNOW ON THE GROUND AND THE TRUCK WAS IN FOUR WHEEL DRIVE. I BACKED OUT AND PUT THE TRUCK IN DRIVE AND I HEARD A LOAD SNAP. THE TRUCK WENT FORWARD ROUGHLY 30 YARDS THEN CAME TO A SUDDEN STOP AND WOULD NOT GO FORWARD NO MATER HOW MUCH I PUSHED ON THE ACCELERATOR PEDAL. I GOT OUT OF THE TRUCK WALKED TO THE FRONT AND NOTICED BOTH TIRES WERE TOED IN. THE DRIVER SIDE OUTER TIE ROD END HAD BROKEN. THE TRUCK WAS TOWED TO THE DODGE DEALER WHO SAID THAT I HI…

Owner-reported narrative. 6,239 miles reported. Look up ODI 10373546 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED THE STEERING WHEEL WOULD EASILY TURN TO THE LEFT AND RIGHT, FORCING THE CONTACT TO CONSTANTLY CORRECT THE DIRECTION THE VEHICLE WAS TRAVELING IN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 1,500. UPDATED 3/7/11 *CN THE DEALER INSTALLED A NEW GEAR BOX ON FEB 23, 2011. UPDATED 04/29/11

Owner-reported narrative. 150 miles reported. Look up ODI 10374741 at NHTSA ↗

2010 DODGE RAM 2500. CONSUMER STATES THAT HEADLIGHTS IN GENERAL ARE POOR AT BEST AND IN PARTICULAR THE HIGH BEAM HEADLIGHTS ARE TERRIBLE *TGW THE CONSUMER STATED THE TRUCK IS EQUIPPED WITH A DUAL HEADLIGHT SYSTEM. THERE WAS LITTLE LIGHT PROJECTED ONTO THE HIGHWAY. *JB

Owner-reported narrative. Look up ODI 10392038 at NHTSA ↗

1. NORMAL DRIVING, 2. CHECK ENGINE LIGHT, EMISSIONS FAILURE AND IT HAPPENS WITH TWO DAYS OF GETTING OUT OF THE SHOP, 3. REPLACED PARTS/REPAIRED AT LEAST 14 TIMES AND IS STILL BROKEN. *TR

Owner-reported narrative. 1,300 miles reported. Look up ODI 10393002 at NHTSA ↗

TL * THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED WHILE ATTEMPTING TO PARK, HE PLACED THE VEHICLE IN REVERSE, TURNED THE STEERING WHEEL AND HEARD A LOUD THUMP. AFTER THE LOUD SOUND, THE STEERING HAD BECOME DIFFICULT TO MANEAUVER. WHEN HE GOT OUT TO LOOK AT THE VEHICLE, HE SAW THAT THE FRONT DRIVER SIDE TIRE WAS TURNED RIGHT AND THE RIGHT FRONT PASSENGER SIDE WAS STRAIGHT. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER AND THEY REPLACED THE TIE ROD ASSEMBLY. THE DEALER TOLD THE CONTACT THERE IS A NHTSA CAMPAIGN ID NUMBER: 10V6570…

Owner-reported narrative. 31,879 miles reported. Look up ODI 10394470 at NHTSA ↗

DRIVING 2010 RAM 2500 MEGACAB DIESEL 4X4 WITH 13950 MILES ON ODOMETER. PRIOR TO TRIP NOTED THAT STEERING WHEEL FREEPLAY WAS GETTING WORSE AND NOTED NEEDED TO HAVE CHECKED BY DEALER UNDER WARRANTY THE FOLLOWING WEEK. WHILE TRAVELING ON HIGHWAY AT 70MPH, WENT OVER AVERAGE BUMP - FRONT END CONTINUED TO SHAKE AND BOUNCE VIOLENTLY UNTIL SPEED DROPPED BELOW 40MPH. PULLED OVER CHECKED TIRES, STEERING COMPONENTS AND GENERAL CONDITION FOR ROADSIDE INSPECTION -FOUND NO DEFECTS. CONTINUED ON ROAD. 10 MILES LATER AT 64MPH HAD SAME VIOLENT REACTION TO BU…

Owner-reported narrative. 13,950 miles reported. Look up ODI 10396735 at NHTSA ↗

THE DEALER PERFORMED RECALL K33 SERVICE TODAY. BEFORE SERVICE, THE BRAKE LIGHTS STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. AFTER SERVICE, THE BRAKE LIGHTS STILL STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. THE PS RESERVOIR CAP WAS REPLACED, BUT THIS DOES NOT SOLVE THE PROBLEM. THE BRAKE SAFETY INTERLOCK FOR THE SHIFT LEVER ALSO STAYS DISENGAGED FOR THE SAME 1 SECOND WHEN THE SHIFT LEVER IS IN "PARK". HOWEVER, MY CONCERN HAS BEEN AND STILL IS THAT MY TRAILER BRAKES ALSO REMAIN ENGAGED FOR THE …

Owner-reported narrative. 12 miles reported. Look up ODI 10397979 at NHTSA ↗

Reported: 2011-07-06 (July 6, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Reported: 2014-10-08 (October 8, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Reported: 2017-12-20 (December 20, 2017)

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.