2009 Dodge RAM 2500: complaints, problems and recalls

DRIVER'S SIDE SEATBELT ON 2009 DODGE RAM WAS CUT 1/3 THROUGH BY MALE PART OF SEATBELT LATCH. I HAVE OWNED THIS TRUCK LESS THAN 30 DAYS AND 2200 MILES OF NORMAL USAGE. . I RESPECTFULLY REQUEST A COMPLETE SAFETY DESIGN INVESTIGATION BY NHTSA AND A RECALL OF THIS OBVIOUSLY DEFECTIVE SEATBELT LATCH DESIGN. THANK YOU FOR YOUR WORK; *TR

Owner-reported narrative. 2,200 miles reported. Look up ODI 10259397 at NHTSA ↗

I JUST PURCHASED A 2009 DODGE RAM POWER WAGON 2500. I'VE BEEN DRIVING IT FOR ABOUT 10-14 DAYS NOW. (THIS IS MY 7TH RAM!) I IMMEDIATELY NOTICED A DIFFERENT FEEL IN THE STEERING WHEEL. WHEN DRIVING STRAIGHT IN THE "12 O'CLOCK" POSITION, THE STEERING WHEEL FEELS AS THOUGH IT NOT EVEN CONNECTED TO THE WHEELS! THERE'S NO FEELING OF TENSION ON THE STEERING WHEEL, FEELING AS IF THE TRUCK IS DRIVING ON ITS OWN. THEN, WHEN HITTING A BUMP, THE WHEELS WANT TO JUMP IN ONE DIRECTION, CAUSING YOU TO HAVE TO COUNTER STEER TO REGAIN TENSION ON THE STEERING WH…

Owner-reported narrative. 200 miles reported. Look up ODI 10261700 at NHTSA ↗

TURN SIGNAL SHOWING DIFFERENT TURNING DIRECTION NOTICE IT ALMOST DAILY ESPECIALLY ON RAINY DAYS ALMOST CAUSED A SERIOUS WRECK ON 380 DECATUR TEXAS WITH A GRAVEL TRUCK AND A SMALL CAN. HE WAS VERY ANGRY AT ME. WE FOUGHT WITH IT IN OUR OLD TRUCK AND NOW IN THE NEW ONE WE HAVE HAD DODGE TRUCKS FOR ABOUT 30 YEARS *TW

Owner-reported narrative. 2,000 miles reported. Look up ODI 10302918 at NHTSA ↗

WHILE DRIVING BETWEEN 10-15 MPH IN CITY TRAFFIC THE VEHICLE WILL ACCELERATE WHEN APPLYING THE BRAKE. THIS HAS HAPPENED TWICE WITHIN A WEEK AND THE DEALERSHIP IS UNABLE TO FIND ANYTHING WRONG WHEN TAKEN IN BY ME. I AM PRESENTLY SCARED TO DRIVE THE VEHICLE NOT KNOWING WHEN THE EVENT MAY OCCUR AGAIN OR IF IT COULD HAPPEN AT HIGHER SPEEDS AND ENDANGER MINE AND OTHER LIVES. *TR

Owner-reported narrative. 7,600 miles reported. Look up ODI 10303418 at NHTSA ↗

I WAS RESETTING THE OIL CHANGE LIGHT ON A 2009 DODGE RAM 2500 YOU HAVE TO DEPRESS THE GAS PEDAL TO THE FLOOR SEVERAL TIMES THE GAS PEDAL STUCK TO THE FLOOR WHEN THE AFTERMARKET FLOOR MAT SLID SLIGHTLY FORWARD AND THE VERY THICK PORTION AROUND THE OUTSIDE OF THE MAT CAUGHT THE BOTTOM EDGE OF THE PEDAL.I WORK AT A DEALERSHIP AND IT WAS IN A CUSTOMER TRUCK WHILE IT WAS NOT RUNNING SO NO DAMAGE WAS DONE BUT IT COULD HAVE CAUSED AN ACCIDENT SO I JUST WANTED TO REPORT IT SO THAT YOU ARE AWARE. POSSIBLY MATS SHOULD BE ANCHORED TO THE FLOOR. *TR

Owner-reported narrative. Look up ODI 10304954 at NHTSA ↗

2009, DODGE, RAM 2500, THE VEHICLE ONLY HAS 3,000 MILES ON IT. * THE DIESEL PARTICULATE FILTER WARNING LIGHT READS 80% FULL. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE WHEN THE WARNING LIGHT IS ON. THE LIGHT COMES ON EVERY THREE DAYS. THE DEALER SAID THEY DON'T HAVE A CLEAR FIX YET FROM CHRYSLER. * THE MALFUNCTION INDICATOR WARNING LIGHT CAME ON. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE FOR A PROLONGED PERIOD WITH THE WARNING LIGHT ON. THE DEALER CAN NOT GET THE WARNING LIGHT TO GO OFF AND SAID C…

Owner-reported narrative. 2,172 miles reported. Look up ODI 10306650 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT NOTICED THE DPF INDICATOR ON THE DASHBOARD. SHE CHECKED THE OWNER'S MANUAL AND IT STATED THAT WHEN THAT LIGHT ILLUMINATED, THE DPF NEEDED TO BE CLEANED AND IF NOT, THE VEHICLE COULD CATCH FIRE. SHE TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE AND TOLD HER THAT IF THEY DID ANYTHING OTHER THAN THAT, THE WARRANTY WOULD BE VOID. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. SHE SENT AN EMAIL TO THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MI…

Owner-reported narrative. 7,500 miles reported. Look up ODI 10317991 at NHTSA ↗

2009 DODGE PICKUP 2500 BIG HORN EDITION. THE BACK SEAT BELTS IN THE CREW CAB LOCK AND WON'T UNLOCK. THE CONTINUE TO GET TIGHTER AND TIGHTER RESTRICTING BREATHING. THIS DOES EVENTUAL LEAD TO DIFFICULTY BREATHING. I HAD TO REACH BACK AND UNBUCKLE THE SEAT BELT FOR HER SEVERAL TIMES, THEN THE PROCESS STARTS OVER AGAIN. THERE IS A PROBLEM WITH THE RELEASE MECHANISM ON THESE SEAT BELTS.R

Owner-reported narrative. 28,000 miles reported. Look up ODI 10318273 at NHTSA ↗

Reported: 2009-01-09 (January 9, 2009)

CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.

Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2011-07-06 (July 6, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Reported: 2015-05-26 (May 26, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

Reported: 2016-05-24 (May 24, 2016)

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.