2010 Dodge JOURNEY AWD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
97 owner complaints analyzed
1 distinct recall campaigns
57,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 78 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 53 of 97 complaints (54.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 31 | 32.0% |
| Braking behavior | 24 | 24.7% |
| Steering behavior | 20 | 20.6% |
| Transmission and shifting | 7 | 7.2% |
| Engine operation | 7 | 7.2% |
| Fuel system concerns | 1 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 53 |
| Service Brakes | 16 |
| Unknown Or Other | 15 |
| Engine | 14 |
| Steering | 14 |
| Electronic Stability Control (Esc) | 9 |
| Air Bags | 6 |
| Exterior Lighting | 5 |
Electrical System: 53; Service Brakes: 16; Unknown Or Other: 15; Engine: 14; Steering: 14; Electronic Stability Control (Esc): 9; Air Bags: 6; Exterior Lighting: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 14 |
| 75,000 to 99,999 | 9 |
| 100,000 to 149,999 | 18 |
| 150,000 and above | 4 |
Under 25,000: 19; 25,000 to 49,999: 14; 50,000 to 74,999: 14; 75,000 to 99,999: 9; 100,000 to 149,999: 18; 150,000 and above: 4
Under 25,000 miles has the most reports with usable mileage (19). 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 3 |
| 2011 | 8 |
| 2012 | 5 |
| 2013 | 5 |
| 2014 | 16 |
| 2015 | 13 |
| 2016 | 3 |
| 2017 | 15 |
| 2018 | 17 |
| 2019 | 11 |
| 2020 | 1 |
2010: 3; 2011: 8; 2012: 5; 2013: 5; 2014: 16; 2015: 13; 2016: 3; 2017: 15; 2018: 17; 2019: 11; 2020: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 31 complaint narratives. Braking behavior appears in 24 complaint narratives. Steering behavior appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10348654 · 2010-08-11 (August 11, 2010)
I OWN A 2010 DODGE JOURNEY. WHENEVER THE CRUISE CONTROL IS ENGAGED AND THE CAR'S SPEED INCREASES TO A SPEED OF APPROXIMATELY FIVE MILES PER HOUR OVER THE CRUISE CONTROL SETTING, WHEN YOU ARE TRAVELING DOWNHILL, FOR EXAMPLE, THE CAR WILL VIOLENTLY DOWNSHIFT AND THE ENGINE'S RPMS WILL RISE TO OVER 5000 RPMS UNLESS YOU DISENGAGE THE CRUISE CONTROL. THE DOWNSHIFT IS VIOLENT AND COULD RESULT IS A LOSS OF CONTROL IF YOU ARE ON A LESS THAN A CLEAR, DRY ROAD SURFACE. THE CAR WAS TAKEN TO THE DEALERSHIP AND WE WERE TOLD THAT THE ISSUE WAS KNOWN BUT N…
Owner-reported narrative. 7,000 miles reported. Look up ODI 10348654 at NHTSA ↗
Owner report 10348876 · 2010-08-11 (August 11, 2010)
PREMATURE BRAKE WEAR 2009 DODGE JOURNEY. *TR
Owner-reported narrative. 16,000 miles reported. Look up ODI 10348876 at NHTSA ↗
Owner report 10355969 · 2010-09-16 (September 16, 2010)
2010 DODGE JOURNEY ONE OF THE PISTONS KEEPS MIS-FIRING AND THE CAR SHAKES BADLY AT MEDIUM SPEEDS (55-70). WILL BE SECOND TIME TAKING CAR IN FOR THE SAME ISSUE. *TR
Owner-reported narrative. 10,000 miles reported. Look up ODI 10355969 at NHTSA ↗
Owner report 10390462 · 2011-03-17 (March 17, 2011)
PREMATURE BRAKE WEAR. *TR
Owner-reported narrative. 19,886 miles reported. Look up ODI 10390462 at NHTSA ↗
Owner report 10392239 · 2011-03-19 (March 19, 2011)
ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. T…
Owner-reported narrative. 14,000 miles reported. Look up ODI 10392239 at NHTSA ↗
Owner report 10392471 · 2011-03-22 (March 22, 2011)
DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS
Owner-reported narrative. Look up ODI 10392471 at NHTSA ↗
Owner report 10401025 · 2011-05-16 (May 16, 2011)
WITH LESS THAN 6000 MILES ON MY 2010 DODGE JOURNEY, I NOTICED THAT THE STEERING WHEEL WAS BEGINNING TO SHAKE WHEN THE BRAKES WERE APPLIED. WHEN I TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED, I HAD THE DEALERSHIP THAT I BOUGHT THIS VEHICLE FROM LOOK AT THE PROBLEM. THEY TOLD ME THAT THE FRONT ROTORS WERE WARPED AND HAD TO BE REPLACED. THIS VEHICLE IS NOT DRIVEN HARD, THE BRAKES ARE NOT SLAMMED, NO JACK RABBIT STARTS. I FIND THAT THE ROTORS NEEDING TO BE REPLACED WITH LESS THAN 6000 MILES ON THE VEHICLE UNACCEPTABLE. I FEEL THAT THIS VEHIC…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10401025 at NHTSA ↗
Owner report 10410841 · 2011-07-07 (July 7, 2011)
THIS COMPLAINT PERTAINS TO A LIMITED SUPPLY CHAIN PROBLEM WITH THE 2010 DODGE JOURNEY TIRE AND WHEEL COMBINATION WHICH MAY LEAD TO ACCIDENTS. MY 2010 JOURNEY HAS A CUSTOM TIRE SIZE OF 225/55/19, WHICH IS HOW DODGE DESIGNED IT. KUHMO IS THE ONLY TIRE MFG THAT SUPPLIES THIS TIRE SIZE. IN MAY OF 2011 I HAD ONE TIRE FAILURE AND IT TOOK APPROX. 12 DAYS TO LOCATE A TIRE DUE TO A NATIONAL BACK ORDER. THAT RESULTED IN ME RIDING ON MY SMALLER SPARE TIRE DURING THAT TIME. ON JULY 4TH 2011 WE HAD ANOTHER TIRE FAIL AND AGAIN THERE IS NO REPLACEMENT AVAI…
Owner-reported narrative. 43,000 miles reported. Look up ODI 10410841 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V139000 · Electrical System:Ignition
Reported: 2011-03-01 (March 1, 2011)
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗