2010 Dodge JOURNEY AWD problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
97 owner complaints analyzed
1 distinct recall campaigns
57,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 78 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 53 of 97 complaints (54.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 31 | 32.0% |
| Braking behavior | 24 | 24.7% |
| Steering behavior | 20 | 20.6% |
| Transmission and shifting | 7 | 7.2% |
| Engine operation | 7 | 7.2% |
| Fuel system concerns | 1 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 53 |
| Service Brakes | 16 |
| Unknown Or Other | 15 |
| Engine | 14 |
| Steering | 14 |
| Electronic Stability Control (Esc) | 9 |
| Air Bags | 6 |
| Exterior Lighting | 5 |
Electrical System: 53; Service Brakes: 16; Unknown Or Other: 15; Engine: 14; Steering: 14; Electronic Stability Control (Esc): 9; Air Bags: 6; Exterior Lighting: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 14 |
| 75,000 to 99,999 | 9 |
| 100,000 to 149,999 | 18 |
| 150,000 and above | 4 |
Under 25,000: 19; 25,000 to 49,999: 14; 50,000 to 74,999: 14; 75,000 to 99,999: 9; 100,000 to 149,999: 18; 150,000 and above: 4
Under 25,000 miles has the most reports with usable mileage (19). 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 3 |
| 2011 | 8 |
| 2012 | 5 |
| 2013 | 5 |
| 2014 | 16 |
| 2015 | 13 |
| 2016 | 3 |
| 2017 | 15 |
| 2018 | 17 |
| 2019 | 11 |
| 2020 | 1 |
2010: 3; 2011: 8; 2012: 5; 2013: 5; 2014: 16; 2015: 13; 2016: 3; 2017: 15; 2018: 17; 2019: 11; 2020: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 31 complaint narratives. Braking behavior appears in 24 complaint narratives. Steering behavior appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10392239 · 2011-03-19 (March 19, 2011)
ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. T…
Owner-reported narrative. 14,000 miles reported. Look up ODI 10392239 at NHTSA ↗
Owner report 10413286 · 2011-07-18 (July 18, 2011)
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT WHILE DRIVING APPAROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A FEW WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE, AND THEY WERE UNSURE AS TO WHEN THEY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE…
Owner-reported narrative. 36,000 miles reported. Look up ODI 10413286 at NHTSA ↗
Owner report 10348876 · 2010-08-11 (August 11, 2010)
PREMATURE BRAKE WEAR 2009 DODGE JOURNEY. *TR
Owner-reported narrative. 16,000 miles reported. Look up ODI 10348876 at NHTSA ↗
Owner report 10390462 · 2011-03-17 (March 17, 2011)
PREMATURE BRAKE WEAR. *TR
Owner-reported narrative. 19,886 miles reported. Look up ODI 10390462 at NHTSA ↗
Owner report 10392471 · 2011-03-22 (March 22, 2011)
DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS
Owner-reported narrative. Look up ODI 10392471 at NHTSA ↗
Owner report 10401025 · 2011-05-16 (May 16, 2011)
WITH LESS THAN 6000 MILES ON MY 2010 DODGE JOURNEY, I NOTICED THAT THE STEERING WHEEL WAS BEGINNING TO SHAKE WHEN THE BRAKES WERE APPLIED. WHEN I TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED, I HAD THE DEALERSHIP THAT I BOUGHT THIS VEHICLE FROM LOOK AT THE PROBLEM. THEY TOLD ME THAT THE FRONT ROTORS WERE WARPED AND HAD TO BE REPLACED. THIS VEHICLE IS NOT DRIVEN HARD, THE BRAKES ARE NOT SLAMMED, NO JACK RABBIT STARTS. I FIND THAT THE ROTORS NEEDING TO BE REPLACED WITH LESS THAN 6000 MILES ON THE VEHICLE UNACCEPTABLE. I FEEL THAT THIS VEHIC…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10401025 at NHTSA ↗
Owner report 10348654 · 2010-08-11 (August 11, 2010)
I OWN A 2010 DODGE JOURNEY. WHENEVER THE CRUISE CONTROL IS ENGAGED AND THE CAR'S SPEED INCREASES TO A SPEED OF APPROXIMATELY FIVE MILES PER HOUR OVER THE CRUISE CONTROL SETTING, WHEN YOU ARE TRAVELING DOWNHILL, FOR EXAMPLE, THE CAR WILL VIOLENTLY DOWNSHIFT AND THE ENGINE'S RPMS WILL RISE TO OVER 5000 RPMS UNLESS YOU DISENGAGE THE CRUISE CONTROL. THE DOWNSHIFT IS VIOLENT AND COULD RESULT IS A LOSS OF CONTROL IF YOU ARE ON A LESS THAN A CLEAR, DRY ROAD SURFACE. THE CAR WAS TAKEN TO THE DEALERSHIP AND WE WERE TOLD THAT THE ISSUE WAS KNOWN BUT N…
Owner-reported narrative. 7,000 miles reported. Look up ODI 10348654 at NHTSA ↗
Owner report 10456949 · 2012-04-30 (April 30, 2012)
ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/18/2012 (33,133 MILES) THE TRANSMISSION STARTED GRINDING AGAIN, VEHICLE LOST ALL POWER IN HEAVY TRAFFIC WHERE MY SON NARROWLY AVOIDED BEING HIT HEAD ON…
Owner-reported narrative. 31,604 miles reported. Look up ODI 10456949 at NHTSA ↗
Owner report 10465539 · 2012-07-13 (July 13, 2012)
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE ROTORS WERE FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000. UPDATED 08-09-12 *BF THE STATED THE BRAKE PADS WERE NOT WORN NOR WAS IT NECESSARY TO REPLACE THEM. THE VEHICLE HAS POOR FUEL MILEAGE AND LOSS OF P…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10465539 at NHTSA ↗
Owner report 10981583 · 2017-05-01 (May 1, 2017)
WENT TO GO GET GAS DRIVING THE 2010 DODGE JOURNEY SXT. CORNER OF VILLA AND NORTH AV. IN VILLA PARK , ILLINOIS FILLED MY GAS TANK UP PULLED OUT OF THE GAS STATION. WITHIN 100 FEET OF DRIVING AWAY FROM THE GAS STATION MY CARS ELECTRICAL SYSTEM STARTED TO MALFUNCTION. MEANING WINDSHIELD WIPERS GOING, HORN GOING OFF, DASH BOARD LIGHTS FLASHING ALL LIGHTING UP, ETC. CAR POWER STEERING CUTS OFF AND ACCELERATION SHUTS OFF. I HAD TO COAST MY CAR INTO AN EMPTY PARKING LOT TO ASSET THE SITUATION. I SEE SMOKE COMING FROM THE HOOD OF MY CAR. TURN MY CAR O…
Owner-reported narrative. 67,500 miles reported. Look up ODI 10981583 at NHTSA ↗