2017 Dodge GRAND CARAVAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
413 owner complaints analyzed
3 distinct recall campaigns
63,103 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 178 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 142 of 413 complaints (34.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 35 | 8.5% |
| Electrical and battery issues | 24 | 5.8% |
| Engine operation | 22 | 5.3% |
| Braking behavior | 18 | 4.4% |
| Steering behavior | 5 | 1.2% |
| Fuel system concerns | 4 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 142 |
| Unknown Or Other | 98 |
| Structure:Body | 86 |
| Engine | 58 |
| Power Train | 37 |
| Air Bags | 21 |
| Fuel/Propulsion System | 12 |
| Seats | 12 |
Electrical System: 142; Unknown Or Other: 98; Structure:Body: 86; Engine: 58; Power Train: 37; Air Bags: 21; Fuel/Propulsion System: 12; Seats: 12
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 34 |
| 50,000 to 74,999 | 74 |
| 75,000 to 99,999 | 44 |
| 100,000 to 149,999 | 16 |
| 150,000 and above | 2 |
Under 25,000: 8; 25,000 to 49,999: 34; 50,000 to 74,999: 74; 75,000 to 99,999: 44; 100,000 to 149,999: 16; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (74). 235 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 9 |
| 2019 | 45 |
| 2020 | 74 |
| 2021 | 77 |
| 2022 | 65 |
| 2023 | 50 |
| 2024 | 41 |
| 2025 | 33 |
| 2026 | 16 |
2017: 3; 2018: 9; 2019: 45; 2020: 74; 2021: 77; 2022: 65; 2023: 50; 2024: 41; 2025: 33; 2026: 16
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 35 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Engine operation appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10978919 · 2017-04-17 (April 17, 2017)
I PURCHASED A 2017 DODGE CARAVAN AND QUICKLY REALIZED IT IS NOT SAFE FOR MY SEVEN YEAR OLD CHILD BASED ON HIS AGE, HEIGHT AND WEIGHT!! THE IS ONLY ONE SAFE POSITION FOR HIM IN THE ENTIRE VAN AND I HAVE IT DOCUMENTED OVER AND OVER ON VIDEOS THAT I TOOK WHILE HAVING CERTIFIED CAR SEAT SAFETY EXPERTS ATTEMPT TO HELP ME SAFELY SECURE MY CHILD, INCLUDING SAFE KIDS WORLDWIDE (ON VIDEO AND IN WRITING!!), AAA AND PHOENIX CHILDREN'S HOSPITAL AND SEVERAL OTHERS ALSO ALL ON VIDEO!!!! THE SHOULDER BELTS DO NOT FIT PROPERLY ON MY CHILD!!! I EVEN TRIED DIFFE…
Owner-reported narrative. Look up ODI 10978919 at NHTSA ↗
Owner report 11002680 · 2017-07-02 (July 2, 2017)
AFTER HEAVY RAIN OVER THE NIGHT, WHILE THE VAN WAS PARKED, A LOT OF WATER ENDED IN THE REAR INTERIOR, LUGGAGE AREA, SO IN THE MORNING WITHOUT A DRAINING PLUG I COULDN'T DRAIN IT OUT FROM UNDERNEATH, BUT HAD TO COLLECT IT WITH TOWEL AND PAPER IN ORDER TO PUT THERE MY FOOD I JUST BOUGHT. I GUESS THE GAP BETWEEN THE ROOF AND REAR-5TH DOOR IS TOO WIDE, BECAUSE I CANNOT SEE THE RUBBER WHICH GOES AROUND IS BAD. MY OTHER VEHICLE, PARKED BY THIS ONE, ALSO WITH 5TH DOOR STAYED DRY, AND THIS VAN HAS ONLY 100 MILES.
Owner-reported narrative. 100 miles reported. Look up ODI 11002680 at NHTSA ↗
Owner report 11035843 · 2017-10-23 (October 23, 2017)
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COUL…
Owner-reported narrative. 24,555 miles reported. Look up ODI 11035843 at NHTSA ↗
Owner report 11063549 · 2018-01-18 (January 18, 2018)
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMIL…
Owner-reported narrative. Look up ODI 11063549 at NHTSA ↗
Owner report 11067356 · 2018-02-06 (February 6, 2018)
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.
Owner-reported narrative. Look up ODI 11067356 at NHTSA ↗
Owner report 11099840 · 2018-06-04 (June 4, 2018)
WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF …
Owner-reported narrative. 29,500 miles reported. Look up ODI 11099840 at NHTSA ↗
Owner report 11103864 · 2018-06-25 (June 25, 2018)
THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP
Owner-reported narrative. 37,000 miles reported. Look up ODI 11103864 at NHTSA ↗
Owner report 11104862 · 2018-06-30 (June 30, 2018)
VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.
Owner-reported narrative. 38,000 miles reported. Look up ODI 11104862 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V524000 · Electrical System:Wiring:Front Underhood
Reported: 2018-08-09 (August 9, 2018)
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign record ↗20V278000 · Fuel System, Gasoline:Delivery:Fuel Pump | Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2020-05-15 (May 15, 2020)
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.
NHTSA campaign record ↗25V876000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-17 (December 17, 2025)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign record ↗