2017 Dodge GRAND CARAVAN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
413 owner complaints analyzed
3 distinct recall campaigns
63,103 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 178 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 142 of 413 complaints (34.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 35 | 8.5% |
| Electrical and battery issues | 24 | 5.8% |
| Engine operation | 22 | 5.3% |
| Braking behavior | 18 | 4.4% |
| Steering behavior | 5 | 1.2% |
| Fuel system concerns | 4 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 142 |
| Unknown Or Other | 98 |
| Structure:Body | 86 |
| Engine | 58 |
| Power Train | 37 |
| Air Bags | 21 |
| Fuel/Propulsion System | 12 |
| Seats | 12 |
Electrical System: 142; Unknown Or Other: 98; Structure:Body: 86; Engine: 58; Power Train: 37; Air Bags: 21; Fuel/Propulsion System: 12; Seats: 12
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 34 |
| 50,000 to 74,999 | 74 |
| 75,000 to 99,999 | 44 |
| 100,000 to 149,999 | 16 |
| 150,000 and above | 2 |
Under 25,000: 8; 25,000 to 49,999: 34; 50,000 to 74,999: 74; 75,000 to 99,999: 44; 100,000 to 149,999: 16; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (74). 235 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 9 |
| 2019 | 45 |
| 2020 | 74 |
| 2021 | 77 |
| 2022 | 65 |
| 2023 | 50 |
| 2024 | 41 |
| 2025 | 33 |
| 2026 | 16 |
2017: 3; 2018: 9; 2019: 45; 2020: 74; 2021: 77; 2022: 65; 2023: 50; 2024: 41; 2025: 33; 2026: 16
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 35 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Engine operation appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11035843 · 2017-10-23 (October 23, 2017)
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COUL…
Owner-reported narrative. 24,555 miles reported. Look up ODI 11035843 at NHTSA ↗
Owner report 11104862 · 2018-06-30 (June 30, 2018)
VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.
Owner-reported narrative. 38,000 miles reported. Look up ODI 11104862 at NHTSA ↗
Owner report 11166146 · 2019-01-09 (January 9, 2019)
THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHIC…
Owner-reported narrative. 72,000 miles reported. Look up ODI 11166146 at NHTSA ↗
Owner report 11173120 · 2019-01-30 (January 30, 2019)
ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY …
Owner-reported narrative. Look up ODI 11173120 at NHTSA ↗
Owner report 11151249 · 2018-11-13 (November 13, 2018)
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER …
Owner-reported narrative. 48,000 miles reported. Look up ODI 11151249 at NHTSA ↗
Owner report 11209521 · 2019-05-23 (May 23, 2019)
VEHICLE STALLS UNEXPECTEDLY WHEN RUNNING, REGARLESS OF SPEED. VERY DENGEROUS, THE INSSUES HAS OCCURED MULTIPLE TIMES ALREADY.
Owner-reported narrative. 45,600 miles reported. Look up ODI 11209521 at NHTSA ↗
Owner report 11063549 · 2018-01-18 (January 18, 2018)
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMIL…
Owner-reported narrative. Look up ODI 11063549 at NHTSA ↗
Owner report 11099840 · 2018-06-04 (June 4, 2018)
WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF …
Owner-reported narrative. 29,500 miles reported. Look up ODI 11099840 at NHTSA ↗
Owner report 11228565 · 2019-06-30 (June 30, 2019)
I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS…
Owner-reported narrative. 43,000 miles reported. Look up ODI 11228565 at NHTSA ↗
Owner report 11306297 · 2020-01-31 (January 31, 2020)
LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HAPPENED TWICE THIS WEEK GOING TO WORK ON JANUARY 28 & 29, 2020.
Owner-reported narrative. 60,000 miles reported. Look up ODI 11306297 at NHTSA ↗