2018 Dodge DURANGO: complaints, problems and recalls

THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY. ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.

Owner-reported narrative. 3,000 miles reported. Look up ODI 11072239 at NHTSA ↗

I LEASED MY CAR 2018 DODGE DURANGO , I HAD IT FOR A WEEK AND A HALF AND THEN IT STARTED TO MALFUNCTION. THE SCREEN ON MY CAR HAS BEEN REBOOTING FOR ABOUT A WEEK NOW LEAVING ME WITH NO RADIO, GPS, BACK UP CAMERA, AND ALL OTHER EMERGENCY FUNXTIONS THAT COME WITH WITH SYSTEM. I GOT THE CAR BECAUSE OF ITS RADIO AND SYSTEM. NOW I HAVE A $50,000 CAR AND I CANT DRIVE IT BUT I STILL HAVE TO PAY AT THE END OF THE MONTH. THAT IS NOT RIGHT AND I NEED SOME SORT OF COMPENSATION. THIS IS RIDICULOUS.

Owner-reported narrative. 500 miles reported. Look up ODI 11073005 at NHTSA ↗

WE PURCHASED OUR 2018 DODGE DURANGO SRT IN 02/2018. AFTER 300 MILES, ALL DASH LIGHTS LIT UP AND A TROUBLE CODE OF ESC WAS DISPLAYED. WE BROUGHT IT TO THE DEALER WHO ADVISED THERE WAS WATER PENETRATION OF A WIRING HARNESS CONNECTOR WHICH LEAD TO THE AXLE ACTUATOR SHORTING OUT. IT WAS REPAIRED BY CLEANING THE CONNECTOR AND REPLACING THE ACTUATOR. WE PICKED UP OUR DURANGO 4 DAYS LATER AND DROVE IT AN ADDITIONAL 990 MILES AT WHICH TIME THE SAME ISSUE HAPPENED - LIGHTS, ESC MESSAGE. WE DROPPED IT OFF AT THE DEALER ON MARCH 26, 2018 AND THEY ADV…

Owner-reported narrative. 300 miles reported. Look up ODI 11082213 at NHTSA ↗

CANNOT DISABLE WEATHER POP-UPS FROM SIRIUSXM TRAVEL LINK SERVICE OR FROM UCONNECT NAVIGATION SCREEN. THESE POP-UPS TAKE UP THE ENTIRE SCREEN, AND REQUIRE YOU TO TOUCH 1 OF 2 BUTTONS ON THE SCREEN TO MAKE IS DISAPPEAR. THESE ALERTS CAN BE FOR HIGH WIND, HOT/HUMID WEATHER, ETC AND MAY NOT BE RELEVANT TO YOUR PHYSICAL LOCATION. THEY CAN POP UP WHILE THE VEHICLE IS IN MOTION OR STATIONARY. THE ALERTS HAPPEN ON A DAILY BASIS, AND YOU WILL GET THE SAME ALERTS MULTIPLE TIMES IF STARTING/STOPPING YOUR VEHICLE IN THE SAME DAY. IT IS DANGEROUS TO H…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11098965 at NHTSA ↗

I HAVE 3 MAJOR ISSUES. 1 WHILE DRIVING THE ENTIRE CENTER CONSOLE ELECTRICAL SYSTEM HAS LOCKED COMPLETELY UP, TURNING THE AIR OFF AND NOT ALLOWING ANY CHANGE TO THE SYSTEM UNTIL THE VEHICLE IS PULLED OVER AND SHUT OFF, CONTINUING WITH ELECTRICAL 2X'S I'VE SHUT THE CAR OFF AND THE RADIO WOULD NOT TURN OFF, UNTIL THE BATTERY WAS DISCONNECTED WHICH RESET THE ENTIRE SYSTEM. MY SECOND ISSUE IS WHEN STARTING THE VEHICLE THERE IS ALMOST A GRINDING NOISE ASSOCIATED WITH THE START UP. THIRD THE CAR SEEMED TO BE STUCK ON CRUISE CONTROL BUT WITH ENOUGH TIM…

Owner-reported narrative. 150 miles reported. Look up ODI 11100777 at NHTSA ↗

DOGS IN VEHICLE IN FRONT PASSENGER SIDE AND REAR PASSENGER SIDE. DOG IN FRONT MAY HAVE COME IN CONTACT WITH SWITCH OR CONTROL BACK\LOMBAR SEAT REST OPENED TO FOLD OPEN TO REAR ( SLEEP POSITION ) FRONT BACK REST TRAPPED AND CRUSHED DOG SLEEPING ON REAR PASSENGER SIDE, REQUIRED EMERGENCY STOP ON HIGHWAY TO ATTEMPT TO LOCATE SEAT SWITCH IN ORDER TO RELEASE DOG FROM POSITION. DOG ( 48 POUNDS ) SUFFERED MAJOR INJURIES, INTERNAL BLEEDING AND LIVER DAMAGE DUE TO RAT TRAP LIKE SETUP OR FRONT SEAT VIOLENT MOTION TOWARDS REAR AND NO SAFETY RESTRAINT MECH…

Owner-reported narrative. 18,000 miles reported. Look up ODI 11101459 at NHTSA ↗

CANNOT FILL FUEL TANK PROPERLY. WITHOUT MESSING WITH HOW FAR TO PUT FUEL NOZZLE IN OR FLIP ENTIRELY UPSIDE DOWN.IT WILL NOT FILL THE FUEL TANK. IT HAS BEEN HAPPENING FOR THE 22000 MILES I HAVE OWNED THIS BRAND NEW DURANGO. BUT TODAY I HAVE HAD ENOUGH

Owner-reported narrative. 22,000 miles reported. Look up ODI 11122834 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING IN THE RAIN, THE SUN ROOF AND WINDSHIELD LEAKED. THE LEAKS CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF A PARKING LOT SINCE THE STAR CONNECTOR WAS AFFECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED, BUT THE PARTS THAT WERE REPLACED WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. SEALANT WAS PLACED IN THE LEAK AREAS; HOWEVER, AFTER HEAVY RAIN, THE VEHICLE SHUT OFF AGAIN DUE TO WATER ENTERING THE …

Owner-reported narrative. 11,200 miles reported. Look up ODI 11128435 at NHTSA ↗

Reported: 2018-05-01 (May 1, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Reported: 2022-06-09 (June 9, 2022)

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Reported: 2024-11-07 (November 7, 2024)

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.