2018 Dodge DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
230 owner complaints analyzed
5 distinct recall campaigns
24,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 87 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 84 of 230 complaints (36.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 35 | 15.2% |
| Braking behavior | 29 | 12.6% |
| Transmission and shifting | 9 | 3.9% |
| Engine operation | 8 | 3.5% |
| Steering behavior | 7 | 3.0% |
| Fuel system concerns | 2 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 84 |
| Exterior Lighting | 55 |
| Unknown Or Other | 32 |
| Engine | 26 |
| Service Brakes | 21 |
| Seats | 16 |
| Power Train | 13 |
| Fuel/Propulsion System | 11 |
Electrical System: 84; Exterior Lighting: 55; Unknown Or Other: 32; Engine: 26; Service Brakes: 21; Seats: 16; Power Train: 13; Fuel/Propulsion System: 11
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 45 |
| 25,000 to 49,999 | 23 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 2 |
Under 25,000: 45; 25,000 to 49,999: 23; 50,000 to 74,999: 9; 75,000 to 99,999: 5; 100,000 to 149,999: 3; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (45). 143 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 12 |
| 2019 | 29 |
| 2020 | 18 |
| 2021 | 31 |
| 2022 | 41 |
| 2023 | 24 |
| 2024 | 31 |
| 2025 | 30 |
| 2026 | 14 |
2018: 12; 2019: 29; 2020: 18; 2021: 31; 2022: 41; 2023: 24; 2024: 31; 2025: 30; 2026: 14
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 35 complaint narratives. Braking behavior appears in 29 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11072239 · 2018-02-12 (February 12, 2018)
THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY. ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11072239 at NHTSA ↗
Owner report 11082213 · 2018-03-30 (March 30, 2018)
WE PURCHASED OUR 2018 DODGE DURANGO SRT IN 02/2018. AFTER 300 MILES, ALL DASH LIGHTS LIT UP AND A TROUBLE CODE OF ESC WAS DISPLAYED. WE BROUGHT IT TO THE DEALER WHO ADVISED THERE WAS WATER PENETRATION OF A WIRING HARNESS CONNECTOR WHICH LEAD TO THE AXLE ACTUATOR SHORTING OUT. IT WAS REPAIRED BY CLEANING THE CONNECTOR AND REPLACING THE ACTUATOR. WE PICKED UP OUR DURANGO 4 DAYS LATER AND DROVE IT AN ADDITIONAL 990 MILES AT WHICH TIME THE SAME ISSUE HAPPENED - LIGHTS, ESC MESSAGE. WE DROPPED IT OFF AT THE DEALER ON MARCH 26, 2018 AND THEY ADV…
Owner-reported narrative. 300 miles reported. Look up ODI 11082213 at NHTSA ↗
Owner report 11243258 · 2019-08-12 (August 12, 2019)
"BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON. I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I H…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11243258 at NHTSA ↗
Owner report 11255194 · 2019-09-12 (September 12, 2019)
MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.
Owner-reported narrative. Look up ODI 11255194 at NHTSA ↗
Owner report 11130964 · 2018-09-24 (September 24, 2018)
WITH LESS THAN 4000 MILES ON MY BRAND NEW CAR, THE TRANSMISSION DROPS FROM 8TH GEAR TO NEUTRAL (AND WOULD GO FROM REVERSE TO NEUTRAL) AND LOSE ALL POWER WHILE DRIVING. THE ENGINE WILL REV AND NOTHING HAPPENS. YOU HAVE TO PLACE THE VEHICLE IN PARK, TURN THE CAR OFF AND BACK ON TO GET IT TO WORK AGAIN. IT HAPPENED WHILE MAKING TURNS (LEFT AND RIGHT), DRIVING DOWN THE INTERSTATE, REVERSING, PULLING OUT OF PARKING SPACES, ON CITY STREETS, HIGHWAYS AND INTERSTATES, AND WHILE STATIONARY. THIS IS A SERIOUS SAFETY ISSUE. THIS HAPPENED SEVERAL TIMES (A…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11130964 at NHTSA ↗
Owner report 11139028 · 2018-10-08 (October 8, 2018)
SINCE APPROXIMATELY 4,000 MILES WE HAVE EXPERIENCE NUMEROUS ELECTRICAL ISSUES. OUR BACK-UP CAMERA, NAVIGATION, RADIO, AND A/C WORK INTERMITTENTLY. THE DEALER INITIALLY FELT THE BATTERY WAS BACKFEEDING THE SYSTEM CAUSING A SHORT. THAT WAS QUICKLY CHANGED AND WE ARE STILL JUST WAITING FOR AN ANSWER. WHILE PARKED OVERNIGHT, ONE OF THE MAP LIGHTS CAME ON AND COULD NOT BE TURNED OFF. THE OVERHEAD CONTROL PANEL WAS REPLACED DUE TO AN OPEN CIRCUIT. MOST RECENTLY, WHEN SHIFTED INTO REVERSE, THE "R" INDICATOR ON THE SHIFTER AND DISPLAY WOULD BLINK A…
Owner-reported narrative. 11,763 miles reported. Look up ODI 11139028 at NHTSA ↗
Owner report 11277381 · 2019-10-31 (October 31, 2019)
CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN
Owner-reported narrative. 7,000 miles reported. Look up ODI 11277381 at NHTSA ↗
Owner report 11324178 · 2020-05-11 (May 11, 2020)
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Owner-reported narrative. 10,212 miles reported. Look up ODI 11324178 at NHTSA ↗
Owner report 11207174 · 2019-05-13 (May 13, 2019)
DURANGO R/T HEMI AWD TOWING PACKAGE. NOTICED RATTLE,CLUNKING ON REAR PASSENGER SIDE, AS WELL AS INCREASED BODY ROLL AND REAR END SWAY/ROAD WALK ON ROAD PATCHES, ROAD SURFACE TO BRIDGE TRANSITIONS, ETC. LEADING TO A STEERING CORRECTION ON STEERING WHEEL. VERY NOTICEABLE AT HIGHWAY SPEEDS. MADE APPT. FOR DEALER INSPECTION/REPAIR. DEALER DIAGNOSED AS BAD REAR STRUT, ORDERED NEW STRUTS FOR BOTH REAR SIDES AND SENT ME HOME. I HAVE BEEN WAITING ALMOST 4 WEEKS NOW, DEALER JUST TELLS ME "138+ STRUTS ARE ON BACK ORDER, NO ETA FOR THE PARTS. OPENED…
Owner-reported narrative. 11,140 miles reported. Look up ODI 11207174 at NHTSA ↗
Owner report 11266161 · 2019-10-04 (October 4, 2019)
TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEA…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11266161 at NHTSA ↗
Owner report 11122834 · 2018-08-27 (August 27, 2018)
CANNOT FILL FUEL TANK PROPERLY. WITHOUT MESSING WITH HOW FAR TO PUT FUEL NOZZLE IN OR FLIP ENTIRELY UPSIDE DOWN.IT WILL NOT FILL THE FUEL TANK. IT HAS BEEN HAPPENING FOR THE 22000 MILES I HAVE OWNED THIS BRAND NEW DURANGO. BUT TODAY I HAVE HAD ENOUGH
Owner-reported narrative. 22,000 miles reported. Look up ODI 11122834 at NHTSA ↗
Owner report 11643724 · 2025-02-19 (February 19, 2025)
First we thought the fuel pump went bad due to the vehicle not starting. Pump was replaced and about 3 weeks later the same issue persisted. When the shop investigated it turns out the fuel tank harness and body side connector needed to be replaced due to connections becoming loose and delivering low voltage to the fuel pump causing it to burn up
Owner-reported narrative. Look up ODI 11643724 at NHTSA ↗