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2002 Dodge CARAVAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

245 owner complaints analyzed

4 distinct recall campaigns

52,500 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 155 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 39 of 245 complaints (15.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior4518.4%
Braking behavior218.6%
Electrical and battery issues197.8%
Transmission and shifting187.3%
Engine operation72.9%
Fuel system concerns52.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
39
Power Train:Automatic Transmission
22
Electrical System
18
Air Bags:Frontal
13
Tires
10
Engine And Engine Cooling:Engine
9
Steering
9
Air Bags:Frontal:Sensor/Control Module
8
Component breakdown data
CategoryCount
Air Bags39
Power Train:Automatic Transmission22
Electrical System18
Air Bags:Frontal13
Tires10
Engine And Engine Cooling:Engine9
Steering9
Air Bags:Frontal:Sensor/Control Module8

Air Bags: 39; Power Train:Automatic Transmission: 22; Electrical System: 18; Air Bags:Frontal: 13; Tires: 10; Engine And Engine Cooling:Engine: 9; Steering: 9; Air Bags:Frontal:Sensor/Control Module: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
40
50,000 to 74,999
43
75,000 to 99,999
19
100,000 to 149,999
16
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,99940
50,000 to 74,99943
75,000 to 99,99919
100,000 to 149,99916
150,000 and above6

Under 25,000: 31; 25,000 to 49,999: 40; 50,000 to 74,999: 43; 75,000 to 99,999: 19; 100,000 to 149,999: 16; 150,000 and above: 6

50,000 to 74,999 miles has the most reports with usable mileage (43). 90 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
20
2003
32
2004
40
2005
53
2006
25
2007
16
2008
14
2009
10
2010
7
2011
5
2012
3
2013
7
2014
6
2015
3
2016
1
2017
1
2018
2
Complaints over time data
CategoryCount
200220
200332
200440
200553
200625
200716
200814
200910
20107
20115
20123
20137
20146
20153
20161
20171
20182

2002: 20; 2003: 32; 2004: 40; 2005: 53; 2006: 25; 2007: 16; 2008: 14; 2009: 10; 2010: 7; 2011: 5; 2012: 3; 2013: 7; 2014: 6; 2015: 3; 2016: 1; 2017: 1; 2018: 2

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 45 complaint narratives. Braking behavior appears in 21 complaint narratives. Electrical and battery issues appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001888 · 2003-01-02 (January 2, 2003)

INTERMITTENTLY HEADLIGHTS GO OUT WITHOUT WARNING. ONCE BOTH HEADLIGHTS WENT OFF FOR ABOUT A SECOND. CONSUMER WAS AFRAID TO DRIVE AT NIGHT TIME. DEALER HAS INSPECTED SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Owner-reported narrative. 14,500 miles reported. Look up ODI 10001888 at NHTSA ↗

Owner report 10002603 · 2003-01-13 (January 13, 2003)

CONSUMER STATED WHILE DRIVING, THE MIDDLE PASSENGER SEAT CAME OFF THE TRACKS.*JB

Owner-reported narrative. Look up ODI 10002603 at NHTSA ↗

Owner report 10002950 · 2003-01-19 (January 19, 2003)

ON NOVEMBER 27, 2002 I PURCHASED A USED DODGE CARAVAN 2002 THAT WOULD NOT STAY ON AND IT HAS BEEN IN AND OUT OF SERVICE SINCE THEN. TODAY JAN 19,2003 IT IS IN SERVICE SINCE LAST MONDAY AND I HAVE NOT RECEIVED A PHONE CALL OR ANYTHING OF THE SORT. THIS VAN HAS HAD THIS PROBLEM SINCE THE BEGINNING AND NOONE WILL HELP ME. IT HAS TURNED OFF THREE TIMES AND I WENT TO SPEAK TO MY SALES REP TOM ZULLI WHO DID NOT HELP THEN I SPOKE TO MIKE IN SERVICE AND HE DOES NOT HELP AND ROB UPSON THE GENERAL MANAGER WHO WAS VERY NASTY BECAUSE I ASKED HIM FOR A REPL…

Owner-reported narrative. 18,499 miles reported. Look up ODI 10002950 at NHTSA ↗

Owner report 10006089 · 2003-01-31 (January 31, 2003)

WHILE DRIVING AT 30 MPH ACROSS SOME RAILROAD TRACKS, CONSUMER STATES" THE VEHICLE HAD A TIRE BLOW OUT ON THE PASSENGER FRONT. ALL 4 TIRES HAVE NEEDED REPLACING UNDER 11,000 MILES. MANUFACTURER OF TIRE SAYS THE TIRES CAN'T BE UPGRADED, AND NO OTHER TIRE MANUFACTURER MAKES THIS TIRE. MICHILAN MX 4 P21560R17 DOTB9KX DVMX2500. PLEASE PROVIDE ANY FURTHER INFORMATION.TS

Owner-reported narrative. Look up ODI 10006089 at NHTSA ↗

Owner report 10008021 · 2003-02-24 (February 24, 2003)

2002 DODGE CARAVAN 5700 MILES, NOT A TYPO FIVE THOUSAND SEVEN HUNDRED MILES! AIRBAG LIGHT IS NOW ON AND STAYING ON. KEY CHRYSLER IS GOING TO LOOK AT VAN FEB 25 2002. FROM READING OTHER POSTS I DONT HAVE MUCH FAITH IN THEM FIXING THE PROBLEM. PERSONALLY I THINK AIRBAGS SHOULD BE TOTALLY OPTIONAL!

Owner-reported narrative. 5,700 miles reported. Look up ODI 10008021 at NHTSA ↗

Owner report 10009314 · 2003-03-06 (March 6, 2003)

THE VEHICLE STALLED INTERMITTENTLY.*AK *JB

Owner-reported narrative. Look up ODI 10009314 at NHTSA ↗

Owner report 10009757 · 2003-03-13 (March 13, 2003)

THE VEHICLE SLID ON SOME ICE AND THE FRONT AXLE BROKE IN HALF. DEALERSHIP WORKED ON THE POWER STEERING PRIOR TO THE INCIDENT. *TT *JB

Owner-reported narrative. Look up ODI 10009757 at NHTSA ↗

Owner report 10013532 · 2003-03-27 (March 27, 2003)

THE REASON I'M WRITING THIS IS BECAUSE 'M TRYING TO FIND OUT THE PROPER STEPS TO TAKE TO HAVE AN INVESTIGATION ON THE FAILURE OF THE SEATBELTS AND SEATS. ON THE 16TH OF MARCH 2003 MY FAMILY AND I WERE IN A TERRIBLE ACCIDENT IN CORPUS CHRISTI TEXAS. WE WERE HEADING HOME TO NEW BRAUNFELS TEXAS WHEN I RAN INTO CONSTRUCTION AND THE FLOW OF TRAFFIC CAME TO A STOP AND A FULL SIZE VAN REAR ENDED MY MINIVAN AT ABOUT 30MPH. IN THE CAR I HAD MY PREGNANT WIFE, MOTHER, DAD AND 2 YEAR OLD DAUGHTER. THE CAR WAS A 2002 DODGE CARAVAN AND MY DAUGHTER WAS ST…

Owner-reported narrative. 17,456 miles reported. Look up ODI 10013532 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

01V310000 · Child Seat

Reported: 2001-10-04 (October 4, 2001)

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
03V094000 · Structure

Reported: 2003-03-07 (March 7, 2003)

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

NHTSA campaign record ↗
04V386000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2004-08-05 (August 5, 2004)

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
04V531000 · Equipment:Electrical:Radio/Tape Deck/Cd Etc.

Reported: 2004-11-02 (November 2, 2004)

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗