1997 Dodge CARAVAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
535 owner complaints analyzed
7 distinct recall campaigns
95,000 mi median reported failure mileage
Scope: 1997 model year. Data snapshot: . 113 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 100 of 535 complaints (18.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 86 | 16.1% |
| Braking behavior | 53 | 9.9% |
| Steering behavior | 43 | 8.0% |
| Electrical and battery issues | 21 | 3.9% |
| Engine operation | 16 | 3.0% |
| Fuel system concerns | 9 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 100 |
| Power Train:Automatic Transmission | 82 |
| Electrical System:Horn | 44 |
| Air Bags:Frontal | 36 |
| Vehicle Speed Control | 33 |
| Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys | 20 |
| Engine And Engine Cooling:Engine | 19 |
| Fuel System, Gasoline:Fuel Injection System | 19 |
Air Bags: 100; Power Train:Automatic Transmission: 82; Electrical System:Horn: 44; Air Bags:Frontal: 36; Vehicle Speed Control: 33; Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys: 20; Engine And Engine Cooling:Engine: 19; Fuel System, Gasoline:Fuel Injection System: 19
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 16 |
| 50,000 to 74,999 | 14 |
| 75,000 to 99,999 | 24 |
| 100,000 to 149,999 | 33 |
| 150,000 and above | 19 |
Under 25,000: 7; 25,000 to 49,999: 16; 50,000 to 74,999: 14; 75,000 to 99,999: 24; 100,000 to 149,999: 33; 150,000 and above: 19
100,000 to 149,999 miles has the most reports with usable mileage (33). 422 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 77 |
| 2001 | 109 |
| 2002 | 155 |
| 2003 | 82 |
| 2004 | 37 |
| 2005 | 20 |
| 2006 | 12 |
| 2007 | 8 |
| 2008 | 8 |
| 2009 | 5 |
| 2010 | 6 |
| 2011 | 5 |
| 2012 | 4 |
| 2013 | 2 |
| 2014 | 3 |
| 2016 | 1 |
| 2022 | 1 |
2000: 77; 2001: 109; 2002: 155; 2003: 82; 2004: 37; 2005: 20; 2006: 12; 2007: 8; 2008: 8; 2009: 5; 2010: 6; 2011: 5; 2012: 4; 2013: 2; 2014: 3; 2016: 1; 2022: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 86 complaint narratives. Braking behavior appears in 53 complaint narratives. Steering behavior appears in 43 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001300 · 2002-12-20 (December 20, 2002)
THE DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. THIS POSES A SAFETY HAZARD IF CONSUMER NEEDED TO REMOVE CHILDREN FROM VEHICLE IN AN EMERGENCY. TS
Owner-reported narrative. 70,000 miles reported. Look up ODI 10001300 at NHTSA ↗
Owner report 10001558 · 2002-12-27 (December 27, 2002)
AFTER THE DEALERSHIP METRO CHRYSLER; [phone removed]; JAMAICA QUEENS NY; DID THE RECALL FOR THE CLOCK SPRING; 02 V 293 000, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. TS
Owner-reported narrative. 79,000 miles reported. Look up ODI 10001558 at NHTSA ↗
Owner report 10001808 · 2003-01-02 (January 2, 2003)
WHILE DRIVING THE RECLINE LATCH BROKE. THE DRIVER SEAT FULLY RECLINED BACK CAUSING A DISTRACTION TO THE CONSUMER. DEALER WAS NOTIFIED. TS
Owner-reported narrative. Look up ODI 10001808 at NHTSA ↗
Owner report 10002153 · 2003-01-06 (January 6, 2003)
CONSUMER STATES THE MIDDLE VEHICLE SEAT MOVES LEFT TO RIGHT AND BACKWARDS DUE TO THE TRACKS UNDER THE SEAT. PH
Owner-reported narrative. Look up ODI 10002153 at NHTSA ↗
Owner report 10002185 · 2003-01-07 (January 7, 2003)
CONSUMER STATED THAT THE HATCHBACK SPRINGS ON THE PASSENGER SIDE SNAP CAUSING IT TO BE HARD FOR CONSUMER TO OPEN AND CLOSE. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10002185 at NHTSA ↗
Owner report 10002235 · 2003-01-07 (January 7, 2003)
CONSUMER STATES THAT VEHICLE AIRBAG LIGHT IS ON WHEN DRIVING THE VEHICLE. TS
Owner-reported narrative. Look up ODI 10002235 at NHTSA ↗
Owner report 10002307 · 2003-01-08 (January 8, 2003)
CONSUMER STATES WHILE DRIVING 50MPH HIT A DEER WITH FRONT END AND NEITHER AIR BAG DEPLOYED, CAUSING INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Owner-reported narrative. Look up ODI 10002307 at NHTSA ↗
Owner report 10002577 · 2003-01-13 (January 13, 2003)
CONSUMER STATED DEALER REFUSED TO PERFORM RECALL REMEDY 02V293000 BECAUSE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED AT THE TIME CONSUMER BROUGHT VEHICLE TO DEALERSHIP.*JB
Owner-reported narrative. Look up ODI 10002577 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V268000 · Fuel System, Gasoline:Fuel Injection System
Reported: 2000-09-13 (September 13, 2000)
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗02V076000 · Seat Belts:Rear/Other
Reported: 2002-03-08 (March 8, 2002)
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗02V293000 · Air Bags:Frontal
Reported: 2002-11-07 (November 7, 2002)
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗96V215000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder
Reported: 1996-10-29 (October 29, 1996)
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
NHTSA campaign record ↗97V070000 · Wheels:Rim
Reported: 1997-04-28 (April 28, 1997)
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
NHTSA campaign record ↗97V200000 · Tires:Bead
Reported: 1997-11-13 (November 13, 1997)
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
NHTSA campaign record ↗98V185000 · Child Seat
Reported: 1998-08-06 (August 6, 1998)
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
NHTSA campaign record ↗