2003 Country Coach MAGNA: complaints, problems and recalls

TL* THE CONTACT OWNS A 2003 COUNTRY COACH MAGNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE CORNER OF THE PASSENGER SIDE WINDSHIELD WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WINDSHIELD WAS REPLACED. THE FAILURE RECURRED FIVE TIMES. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 40,000.

Owner-reported narrative. 40,000 miles reported. Look up ODI 10426296 at NHTSA ↗

Reported: 2002-06-13 (June 13, 2002)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SLIDE-OUT GENERATORS, CERTAIN GENERATOR SLIDE-OUT BALL SCREW ACTUATOR BRAKE HOLDING COMPONENTS ARE DEFECTIVE. THE BRAKE MAY NOT ALLOW THE ACTUATOR TO HOLD THE LOAD IN POSITION WITH THE POWER OFF. THE AMOUNT THE LOAD MAY MOVE CAN VARY AND IN SOME CASES THE ACTUATOR MAY NOT HOLD AT ALL. THESE ACTUATORS ARE USED TO CONTROL THE MOVEMENT OF THE SLIDE-OUT GENERATOR MOUNTED IN THE FRONT OF THE MOTOR HOMES.

Consequence: THE FAILURE OF THE ACTUATOR TO HOLD THE GENERATOR IN POSITION COULD POTENTIALLY RESULT IN A VEHICLE CRASH AND/OR INJURY TO A PEDESTRIAN.

Remedy: DEALERS WILL REPLACE THE ACTUATOR. OWNER NOTIFICATION BEGAN JUNE 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Reported: 2003-03-26 (March 26, 2003)

ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Consequence: IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Remedy: THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 1-800-755-1272 OR COUNTRY COACH AT 1-800-547-8015.

Reported: 2005-05-09 (May 9, 2005)

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.

Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.

Reported: 2007-02-01 (February 1, 2007)

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.