1999 Country Coach INTRIGUE: complaints, problems and recalls

LEFT FRONT TIRE BLEW OUT CAUSING VEHICLE TO PULL LEFT INTO CENTER MEDIAN OF INTERSTATE CAUSING OVER $50,000 OF DAMAGE. VEHICLE REPAIRED BY BEAUDRY RV IN TUCSON, AZ. LEFT FRONT TIRE HAS BEEN SAVED (TOYO TIRE). *NM

Owner-reported narrative. 93,572 miles reported. Look up ODI 10154042 at NHTSA ↗

REF. EA05011 ON 3/25/05 WHILE TRAVELING ON I75 NEAR WILDWOOD FL @ 60 MPH THE RIGHT FRONT TIRE ON MY 1999 COUNTRY COACH INTRIGUE BLEW OUT. TIRE PRESSURE AT START OF TRIP WAS 120 PSI. AFTER PULLING TO THE SHOULDER OF THE ROAD RV WAS TOWED APPOX 70 MILES TO REPAIR FACILITY IN SEFFNER FL. TIRE REPLACEMENT, TOWING, REPAIR AND PAINT WAS IN THE NEIGHBORHOOD OF $23000. COACH WAS PURCHASED IN JAN 04. NOTIFIED CCI I WAS THE NEW OWNER AND ASKED FOR INFO ON CORRECT TIRE PRESSURES. TIRES WERE SET AT PRESSURES ON PLATE IN COACH WAS INFORMED PRESSURE PLATE…

Owner-reported narrative. 40,000 miles reported. Look up ODI 10154046 at NHTSA ↗

2 TOYO TIRES BLEW OUT DURING RECENT TRIP. FIRST INCIDENT WAS ON AUG 9 WHILE TRAVELING ON I-95 IN NEW HAMPSHIRE. WITHOUT WARNING, THE LEFT REAR INNER TIRE BLEW. THIS REQUIRED EMERGENCY ROAD SERVICE, A TIRE CHANGE, AND SEVERAL HOURS DELAY OF OUR VACATION. THE SECOND INCIDENT WAS ON AUG 19 WHILE TRAVELING ON HWY 401 IN ONTARIO. THE LEFT FRONT TIRE BLEW OUT WITHOUT WARNING. THIS CAUSED DAMAGE TO THE MOTORHOME: FUEL FILLER NECK AND CAP RIPPED OFF, FENDER DAMAGED, FIBERGLASS DAMAGE, WHEEL DAMAGED, LOST HUBCAP. THIS ALSO REQUIRED EMERGENCY ROAD…

Owner-reported narrative. 35,370 miles reported. Look up ODI 10166040 at NHTSA ↗

Reported: 2001-05-29 (May 29, 2001)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE VEHICLES HAVE AN INEQUITABLE WEIGHT DISTRIBUTION BETWEEN THE FRONT LEFT AND RIGHT TIRES ON THE FRONT AXLE. THIS WEIGHT INEQUITY CAN CAUSE THE LEFT FRONT TIRE WEIGHT RATING TO BE EXCEEDED.

Consequence: THIS COULD CAUSE PREMATURE FRONT TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL.

Remedy: DEALERS WILL REPLACE THE HEIGHT CONTROL VALVES AND THE HEIGHT CONTROL VALVE CONFIGURATION REVERSED TO REMEDY THIS NONCOMPLIANCE. OWNER NOTIFICATION BEGAN MAY 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Reported: 2002-08-22 (August 22, 2002)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE MOTOR HOMES WERE ERRONEOUSLY ASSIGNED INADEQUATE COLD TIRE INFLATION PRESSURES AND INADEQUATE AXLE WEIGHT RATINGS ON THE FRONT AND/OR REAR AXLES AS A RESULT OF MATHEMATICAL MISCALCULATIONS.

Consequence: THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT AND/OR REAR TIRES. IN SOME INSTANCES, THE MOTOR HOMES MAY ONLY HAVE AN INADEQUATE FAWR AND/OR RAWR STATED ON THE FEDERAL TIRE LABEL AND ONLY THE FEDERAL TIRE LABEL WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN AUGUST 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Reported: 2005-09-14 (September 14, 2005)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.' THESE MOTOR HOMES WERE INADVERTENTLY ASSIGNED INADEQUATE COLD TIRE INFLATION PRESSURES GIVING THE TIRES A LOWER WEIGHT CARRYING CAPACITY THAN THE FRONT AND REAR AXLE WEIGHT RATINGS.

Consequence: THIS COULD LEAD TO PREMATURE TIRE WEAR AND POTENTIALLY A TIRE FAILURE WHICH COULD RESULT IN THE LOSS OF STEERING CONTROL AND RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE BOTH THE FRONT AND REAR TIRES AND ISSUE A NEW FEDERAL TIRE LABEL REFLECTING THE CORRECTED COLD TIRE INFLATION PRESSURES. THE RECALL BEGAN ON NOVEMBER 7, 2005. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.

Reported: 2006-07-13 (July 13, 2006)

COUNTRY COACH HAS REPORTED THAT THE TOYO 275/70R M102Z TIRES ON CERTAIN MOTOR HOMES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY.

Consequence: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THESE TIRES WITH MICHELIN 275/70R XZA2 TIRES. THE FEDERAL TIRE LABELS WILL ALSO BE REPLACED. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.

Reported: 2007-02-01 (February 1, 2007)

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.

Reported: 1999-10-27 (October 27, 1999)

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH SPICER 6,000 OR 8,000 LB. FRONT STEER AXLES. THE TIE ROD END CAN PULL OUTBOARD AND SEPARATE FROM THE TIE ROD TUBE DUE TO IMPROPER THREAD ENGAGEMENT BETWEEN THE MALE TIE ROD END AND THE FEMALE TUBE.

Consequence: SEPARATION OF THE TIE ROD END COULD RESULT IN LOSS OF STEERING CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: SPICER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL REPLACE THE COMPLETE TIE ROD ASSEMBLY.

Reported: 2000-08-21 (August 21, 2000)

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH 15" (WIDTHS: 4" AND 5") AIR-ACTUATED Q-PLUS CAM BRAKE EQUIPPED WITH FEDERAL MOGUL FRICTION PRODUCTS 3030-197 BRAKE LINING (MERITOR R201) BRAKE LININGS AND ACTUATED WITH TYPE 20 AIR CHAMBERS X 5.5" SLACK ADJUSTERS. THESE ASSEMBLIES DO NOT FULLY SATISFY THE TEST PERFORMANCE REQUIREMENTS OF FMVSS NO. 121, "AIR BRAKE SYSTEMS."

Consequence: THIS CONDITION COULD CAUSE DECREASED BRAKING EFFORT.

Remedy: THE BRAKE LINING WILL BE REPLACED WITH UPGRADED BRAKE LININGS.

Reported: 1999-10-21 (October 21, 1999)

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH SLIDE GALLEY OPTION. THE CERTIFICATION LABELS DO NOT SHOW THE PROPER TIRE PRESSURES. THESE PRESSURES ARE BELOW THE REQUIRED PRESSURE FOR LOAD CARRYING CAPACITY.

Consequence: UNDER-INFLATION OF THE TIRES CAN RESULT IN TREAD SEPARATION.

Remedy: NEW LABELS WITH THE CORRECT INFLATION PRESSURE SPECIFICATIONS WILL BE PROVIDED TO OWNERS. OWNERS WILL BE INSTRUCTED TO ADJUST THE TIRE PRESSURE SPECIFICATIONS TO THE NEW CORRECT REQUIREMENTS.