2004 Country Coach INSPIRE: complaints, problems and recalls

TL*THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE. THE FRONT DRIVER SIDE WINDOW WOULD FOG. AS A RESULT, THE CONTACT WAS UNABLE TO SEE THE REAR VIEW MIRROR. THE DEALER STATED THAT THE RUBBER SEAL ON THE FRONT DRIVER SIDE DUAL PANE WINDOW FAILED. AS OF OCTOBER 18, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE ENGINE SIZE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 18,000.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10206176 at NHTSA ↗

TL*THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE. THE CONTACT STATED THAT THE DEALER COULD NOT HONOR NHTSA CAMPAIGN ID NUMBER 07V241000 (EXTERIOR LIGHTING) IN A TIMELY MANNER BECAUSE THE PARTS ARE ON BACK ORDER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 32,000. UPDATED 05/06/08. *LJ THE CONSUMER ALSO EXPERIENCED A TIRE BLOWOUT WITH HIS TOYO TIRES. UPDATED 05/06/08. *JB

Owner-reported narrative. Look up ODI 10224874 at NHTSA ↗

THE DRIVER'S SIDE THERMOPANE WINDOW WAS MANUFACTURED WITH A DEFECTIVE SEALING MECHANISM. THIS RESULTS IN THE WINDOW PERMANENTLY FOGGING AND PREVENTING THE DRIVER FROM VIEWING THE OUTSIDE OR THE SIDE MIRROR. THIS PROBLEM HAS OCCURRED ON A GREAT MANY OF THE VEHICLE WINDOWS MANUFACTURED BY GE-SI. *TR

Owner-reported narrative. 33,000 miles reported. Look up ODI 10254332 at NHTSA ↗

TL* THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE RV EQUIPPED WITH A NORCOLD REFRIGERATOR 1200LRIM. THE CONTACT STATED THAT THE COIL UNIT ON THE REFRIGERATOR WAS LEAKING CAUSING IT TO OVER HEAT. THE REFRIGERATOR WAS INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE REFRIGERATOR WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 50,000. UPDATED 10/24/14*CN THE CONSUMER STATED THE DEALER INSTALLED A NEW RETROFIT DEVICE AND NEW CIRCUIT BOARD AT THE EXPENSE OF THE OWNER. UPDATED 04/20/2015 *JS

Owner-reported narrative. Look up ODI 10594182 at NHTSA ↗

Reported: 2004-04-26 (April 26, 2004)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT TIRES COLD INFLATION PRESSURES ARE INCORRECT. THE CORRECT COLD TIRE PRESSURE SHOULD BE 120 PSI THAT WILL SUPPORT 13,220 POUNDS.

Consequence: THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REMOVE AND REPLACE NEW TIRE LABELS. OWNER NOTIFICATION BEGAN APRIL 30, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.

Reported: 2004-06-07 (June 7, 2004)

ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.

Consequence: THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.

Reported: 2004-09-21 (September 21, 2004)

ON CERTAIN MOTOR HOMES, LIQUID PROPANE (LP) GAS COOK TOPS WERE INSTALLED USING A FLEXIBLE RUBBER HOSE THAT COULD BURN OR MELT.

Consequence: IF UNDETECTED, THE HOSE COULD BURN THROUGH AND RESULT IN A LP GAS FIRE.

Remedy: DEALERS WILL REPLACE THE COOK TOP RUBBER HOSE WITH COPPER TUBING. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.

Reported: 2004-09-21 (September 21, 2004)

ON CERTAIN MOTOR HOMES, A CIRCUIT BREAKER IN THE CLEARANCE LIGHT CIRCUIT DOES NOT PROTECT THE CIRCUIT FROM A TOO HIGH AMPERAGE DRAW CAUSED BY A TOWED PASSENGER VEHICLE.

Consequence: THE CIRCUIT BREAKER CAN OVERHEAT THE WIRE AND INSULATION TO A POINT WHICH COULD CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE DEFECTIVE CIRCUIT BREAKERS. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.

Reported: 2007-06-14 (June 14, 2007)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AND 45 DEGREES AS SPECIFIED IN THE STANDARD.

Consequence: THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A MOTOR VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE MARKER LIGHTS ON THE SIDE AS CLOSE AS REASONABLE TO THE FRONT AND REAR CORNERS AND WIRED INTO THE PARK LIGHT SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 19, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.