2002 Coleman CARAVAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
3 distinct recall campaigns
31,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 3 |
| Equipment:Recreational Vehicle/Trailer | 2 |
| Engine And Engine Cooling:Engine:Gasoline | 1 |
| Equipment | 1 |
| Latches/Locks/Linkages:Doors:Latch | 1 |
| Seat Belts:Rear/Other | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Pads | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 1 |
Structure: 3; Equipment:Recreational Vehicle/Trailer: 2; Engine And Engine Cooling:Engine:Gasoline: 1; Equipment: 1; Latches/Locks/Linkages:Doors:Latch: 1; Seat Belts:Rear/Other: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Pads: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 3 |
| 2004 | 2 |
| 2008 | 2 |
| 2011 | 1 |
2003: 3; 2004: 2; 2008: 2; 2011: 1
Pattern summary
Structure leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10007085 · 2003-02-11 (February 11, 2003)
THE LOCKS ON THE PASSENGER REAR DOOR SPORADICALLY LOCKED AND UNLOCKED. *JB
Owner-reported narrative. Look up ODI 10007085 at NHTSA ↗
Owner report 10024128 · 2003-06-16 (June 16, 2003)
AS A RESULT OF A VEHICLE CRASH PASSENGER'S REAR SEAT BELT RELEASED RESULTING IN CHILD BEING TOSSED OUT OF SEAT. *AK
Owner-reported narrative. Look up ODI 10024128 at NHTSA ↗
Owner report 10031629 · 2003-07-30 (July 30, 2003)
CONSUMER STATES THAT WHEN TRYING TO ACCELERATE, THE GAS PEDAL HAS TO ALMOST BE PRESS TO THE FLOOR BEFORE IT ENGAGES. RPM'S ARE AT 3000. PLEASE PROVIDE ANY FURTHER INFORMATION.
Owner-reported narrative. 56,000 miles reported. Look up ODI 10031629 at NHTSA ↗
Owner report 10060604 · 2004-03-06 (March 6, 2004)
SAMSUNG RECREATIONAL VEHICLE MICROWAVE. MODEL NUMBER MR5492W. *JB
Owner-reported narrative. Look up ODI 10060604 at NHTSA ↗
Owner report 10071673 · 2004-04-27 (April 27, 2004)
DEALER REPLACED THE FRONT PADS AND ROTORS AT 6,000 MILES, AT 14,000, MILES CONSUMER HAD BRAKE PROBLEMS. VEHICLE WAS TAKEN TO THE DEALER, AND TECHNICIAN INDICATED THAT NOTHING WAS WRONG WITH BRAKES. FIVE MONTHS LATER, DEALERSHIP INDICATED THERE WAS A PROBLEM WITH ROTORS AND PADS. WARRANTY EXPIRED, AND REPAIRS WILL BE DONE AT CONSUMER'S EXPENSE. *AK
Owner-reported narrative. 6,000 miles reported. Look up ODI 10071673 at NHTSA ↗
Owner report 10222138 · 2008-03-24 (March 24, 2008)
COMPLETE FLOOR ROT AFTER 6 YEARS. *TR
Owner-reported narrative. Look up ODI 10222138 at NHTSA ↗
Owner report 10243858 · 2008-09-29 (September 29, 2008)
I HAVE A 2002 COLEMAN CARAVAN AND THE REFRIGERATOR IN THE CAMPER STARTED DEFROSTING AND HAD A STRONG AMMONIA SMELL INSIDE AND OUTSIDE THE CAMPER. THERE IS YELLOW STUFF COMING OUT IN A PANEL IN THE REAR OF THE CAMPER AND STRONG ODOR INSIDE THE CAMPER AS WELL. I FOUND OUT ABOUT A RECALL ON THESE YESTERDAY AND CALLED AND THE COMPANY SAID THE ONLY THING THEY WILL DO IS PAY A DEALER TO PUT A "SHIELD" OVER THE PART THAT IS CRACKED THAT THE STUFF LEAKED OUT FROM AND NOTHING MORE. THEY SAID THAT IT WAS A FIRE HAZARD AND THE SHIELD WOULD CONTAIN A FIRE …
Owner-reported narrative. Look up ODI 10243858 at NHTSA ↗
Owner report 10416891 · 2011-08-03 (August 3, 2011)
COLEMAN CARAVAN TRAVEL TRAILER 2001-2004 ALL CAMPERS DEVELOPED A SPONGY FLOOR DUE TO KNOWN LEAKS AND CHEAP CONSTRUCTION FROM MANUFACTURER. WHEN CONTACTED MANUFACTURER ALL WERE TOLD IF NOT ORIGINAL OWNER YOUR OUT OF LUCK. THERE IS A SERIOUS SAFTEY FACTOR WHEN TOWING A UNSTABLE STRUCTURE. IF YOU GOOGLE COLEMAN CARAVAN FLOORS YOU WILL SEE MANY FRUSTRATED PEOPLE WITH THE SAME PROBLEM WITH NO WHERE TO TURN FOR HELP. COLEMAN KNEW VERY WELL THAT THERE WAS A PROBLEM WITH THE FLOORS BUT DID NOTHING ABOUT THE PROBLEM. WE ALL PAID TOP DOLLAR FOR THIS PROD…
Owner-reported narrative. Look up ODI 10416891 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V368000 · Visibility:Windshield
Reported: 2001-12-05 (December 5, 2001)
VEHICLE DESCRIPTION: C25 AND C25SLB TRAVEL TRAILERS. THESE TRAILERS ARE NOT IN COMPLIANCE WITH ANSI 119.2, STANDARD SECTION 3.2.1, MINIMUM EXIT FACILITIES, BY NOT HAVING A MINIMUM OF TWO EMERGENCY EXITS.
Consequence: IN THE EVENT OF AN EMERGENCY, THE TRAILER OCCUPANTS COULD BE INJURED TRYING TO EXIT THE TRAILER.
Remedy: DEALERS WILL INSTALL THE EMERGENCY EGRESS WINDOW. OWNER NOTIFICATION BEGAN DECEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD FOLDING TRAILER AT 1-800-544-8193.
NHTSA campaign record ↗03V452000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-11-04 (November 4, 2003)
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
NHTSA campaign record ↗07V081000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-05 (March 5, 2007)
CERTAIN TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FLEETWOOD FOLDING TRAILERS WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD FOLDING TRAILERS AT 1-814-445-9661,
NHTSA campaign record ↗