2020 Coach And Equipment PHOENIX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V348000 · Seat Belts:Front:Retractor
Reported: 2020-06-12 (June 12, 2020)
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
NHTSA campaign record ↗22V851000 · Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2022-11-18 (November 18, 2022)
Coach and Equipment Mfg, Corp. (Coach and Equipment) is recalling certain 2016-2023 Phoenix transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each other and corrode.
Consequence: A corroded fuel line can leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed December 19, 2022. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
NHTSA campaign record ↗