vehicle signal
U.S. public vehicle records

Coach And Equipment PHOENIX recalls by model year

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

20 distinct recall campaigns

19,600 mi median reported failure mileage

Scope: 2004 to 2026 model years. Data snapshot: . 1 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
2
2011
2
2012
2
2013
4
2014
4
2015
3
2016
3
2017
3
2018
2
2019
2
2020
2
2021
1
2022
1
2023
1
2024
3
2025
4
2026
1
Recall campaigns data
CategoryCount
20102
20112
20122
20134
20144
20153
20163
20173
20182
20192
20202
20211
20221
20231
20243
20254
20261

2010: 2; 2011: 2; 2012: 2; 2013: 4; 2014: 4; 2015: 3; 2016: 3; 2017: 3; 2018: 2; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2023: 1; 2024: 3; 2025: 4; 2026: 1

Year-by-year records

Coach And Equipment PHOENIX model-year comparison
Model yearComplaintsRecallsChange in recalls
200401Not available
200504+3
200607+3
200716-1
200802-4
2009020
2010020
2011020
2012020
201304+2
2014040
201503-1
2016030
2017030
201802-1
2019020
2020020
202101-1
2022010
2023010
202403+2
202504+1
202601-3

Recall history

20 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

06V026000 · Equipment

Reported: 2006-02-02 (February 2, 2006) · Model years: 2004

ON CERTAIN DIESEL BUSES BUILT ON FORD E-SERIES CHASSIS AND EQUIPPED WITH CARRIER AIR CONDITIONING, THE MOUNTING BRACKET WELDS CAN BREAK OR FALL OFF.

Consequence: IF THE WELD BREAKS OR FALLS OFF, THE VACUUM PUMP COULD SHIFT CAUSING THE MISALIGNMENT AND EVENTUALLY LOSE THE DRIVE BELT WHICH COULD LEAD TO THE LOSS OF THE PRIMARY BRAKING SYSTEM, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: CARRIER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. CARRIER WILL INSPECT THE WELDS FOR CRACKING AND RE-WELD AS NECESSARY, FREE OF CHARGE. OWNERS MAY CONTACT CARRIER SERVICE DEPARTMENT AT 1-800-450-2211.

NHTSA campaign record ↗
08V474000 · Equipment Adaptive/Mobility

Reported: 2008-09-16 (September 16, 2008) · Model years: 2005, 2006, 2007

COACH AND EQUIPMENT IS RECALLING 594 MY 2005-2007 PHOENIX PARATRANSIT BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: COACH AND EQUIPMENT IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH AND EQUIPMENT AT 1-315-536-2321.

NHTSA campaign record ↗
08V475000 · Equipment Adaptive/Mobility

Reported: 2008-09-16 (September 16, 2008) · Model years: 2005, 2006

COACH AND EQUIPMENT IS RECALLING 335 MY 2005-2006 PHOENIX PARATRANSIT BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: COACH AND EQUIPMENT IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR COACH AND EQUIPMENT AT 1-315-536-2321.

NHTSA campaign record ↗
10V262000 · Equipment Adaptive/Mobility

Reported: 2010-06-15 (June 15, 2010) · Model years: 2005, 2006, 2007

COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2007 PHOENIX SHUTTLE BUSES MANUFACTURED FROM MARCH 2005 THROUGH JUNE 2007 AND EQUIPPED WITH RICON S AND K SERIES PLATFORM STYLE WHEELCHAIR LIFTS. THE VERTICAL SUPPORT ARMS WERE IMPROPERLY WELDED.

Consequence: IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS IT MAY NOT BE POSSIBLE TO CLOSE THE LIFT DOOR CAUSING THE VEHICLE INTERLOCKS TO REMAIN ENGAGED PREVENTING MOVEMENT OF THE VEHICLE OR THE ABILITY TO LOAD OR UNLOAD PASSENGERS WITH DISABILITIES FROM THE VEHICLE.

Remedy: COACH & EQUIPMENT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884 OR COACH & EQUIPMENT AT 1-315-536-2321.

NHTSA campaign record ↗
10V652000 · Equipment

Reported: 2010-12-28 (December 28, 2010) · Model years: 2005, 2006

COACH AND EQUIPMENT IS RECALLING CERTAIN BUSES EQUIPPED WITH TRANS AIR TA 73 EVAPORATORS. THE EVAPORATOR UTILIZES A POWER RESISTOR TO REGULATE BLOWER SPEED. SHOULD A SHORT OCCUR IN THE "LOW OR MEDIUM SPEED" CIRCUIT WHILE THE BLOWER IS IN HIGH SPEED, THE SHORT WILL CAUSE THE SUPPLY VOLTAGE TO FEEDBACK THROUGH THE RESISTOR TO GROUND, NOT DRAWING ENOUGH CURRENT TO TRIP THE FUSE.

Consequence: THIS WOULD CAUSE THE RESISTOR TEMPERATURE TO RISE TO A POINT WHERE IT WILL MELT AND POSSIBLY IGNITE THE PLASTIC BLOWER HOUSING TO WHICH IT IS MOUNTED. THE OVERHEATING CAN RESULT IN A FIRE.

Remedy: COACH AND EQUIPMENT IN COOPERATION WITH TRANS AIR WILL INSTALL A THERMAL SHUTDOWN DEVICE IN SERIES WITH THE SPEED RESISTORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 29, 2010. OWNERS MAY CONTACT TRANS AIR WARRANTY AND SERVICE CENTER AT 1-800-673-2446.

NHTSA campaign record ↗
12V281000 · Equipment Adaptive/Mobility

Reported: 2012-06-19 (June 19, 2012) · Model years: 2006, 2007

COACH AND EQUIPMENT MANUFACTURING CORPORATION (COACH AND EQUIPMENT) IS RECALLING CERTAIN MODEL YEAR 2006-2010 PHOENIX, METRO-LITE AND PEGASUS TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: COACH AND EQUIPMENT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT COACH AND EQUIPMENT MFG. CORP. AT 1-800-946-7513.

NHTSA campaign record ↗
14V612000 · Equipment Adaptive/Mobility

Reported: 2014-10-01 (October 1, 2014) · Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2006-2014 Phoenix, Metro Lite, Pegasus, Condor LT, and Alley Cat transit buses manufactured January 1, 2006, to September 18, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Coach and Equipment will notify owners to contact Ricon Corporation who will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 27, 2014. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884.

NHTSA campaign record ↗
15V773000 · Equipment Adaptive/Mobility

Reported: 2015-11-19 (November 19, 2015) · Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 18, 2015. Owners may contact Coach & Equipment customer service at 1-800-724-8464, or Ricon Customer Service at 1-800-322-2884. Coach & Equipment's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

NHTSA campaign record ↗
09V398000 · Equipment:Appliance:Air Conditioner

Reported: 2009-10-09 (October 9, 2009) · Model years: 2007

COACH & EQUIPMENT IS RECALLING ONE MODEL YEAR 2007 PHOENIX SHUTTLE BUS MANUFACTURED DURING JANUARY 2007 EQUIPPED WITH TRANS/AIR AIR CONDITIONING SYSTEMS. EACH TRANS/AIR SYSTEM COMES WITH AN ELECTRICAL KIT AND EC PC BOARD WHICH IF IMPROPERLY INSTALLED COULD OVERHEAT.

Consequence: OVERHEATING OF THE PC BOARD COULD RESULT IN A FIRE.

Remedy: COACH & EQUIPMENT WILL NOTIFY THE OWNER AND THE BUS WILL BE REPAIRED FREE OF CHARGE. THE REPAIR WILL BE PERFORMED BY TRANS/AIR. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2009. OWNERS MAY CONTACT TRANS/AIR WARRANT AND SERVICE DEPARTMENT AT 1-800-673-2448 OR COACH & EQUIPMENT AT 1-315-536-2321.

NHTSA campaign record ↗
14V228000 · Equipment Adaptive/Mobility

Reported: 2014-05-01 (May 1, 2014) · Model years: 2013

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain model year 2013 Metro Lite transit buses manufactured May 2013 through June 2013 and Phoenix transit buses manufactured March 2013 through April 2013 and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy: Coach and Equipment will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall is expected to begin in June 2014. Owners may contact Coach and Equipment customer service at 1-315-536-2321 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

NHTSA campaign record ↗
18V611000 · Equipment Adaptive/Mobility

Reported: 2018-09-11 (September 11, 2018) · Model years: 2013, 2014, 2015, 2016, 2017

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at Admin18E044@wabtec.com.

NHTSA campaign record ↗
16V375000 · Equipment Adaptive/Mobility

Reported: 2016-05-27 (May 27, 2016) · Model years: 2014, 2015

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2014-2015 Metro Lite buses manufactured October 1, 2014, to October 31, 2015, 2015 Pegasus buses manufactured August 1, 2015, to August 31, 2015, and 2014-2015 Phoenix buses manufactured September 1, 2014, to November 30, 2015, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
18V796000 · Seats

Reported: 2018-11-12 (November 12, 2018) · Model years: 2015, 2016, 2017, 2018

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2015-2018 Coach and Equipment Phoenix and Metro lite transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Coach and Equipment has notified owners, and Freedman Seating will repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464. Freedman's number for this recall is 18E-076.

NHTSA campaign record ↗
22V851000 · Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2022-11-18 (November 18, 2022) · Model years: 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Coach and Equipment Mfg, Corp. (Coach and Equipment) is recalling certain 2016-2023 Phoenix transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each other and corrode.

Consequence: A corroded fuel line can leak fuel, increasing the risk of a fire.

Remedy: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed December 19, 2022. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
20V348000 · Seat Belts:Front:Retractor

Reported: 2020-06-12 (June 12, 2020) · Model years: 2019, 2020

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

NHTSA campaign record ↗
24V317000 · Seats

Reported: 2024-05-06 (May 6, 2024) · Model years: 2024

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: The seat back could release under the shoulder belt load, increasing the risk of injury during a crash.

Remedy: Coach and Equipment will direct owners to Freedman's instructions on how to inspect and repair the seat as necessary, free of charge. Owner notification letters were mailed May 13, 2024. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
25V895000 · Electrical System:Alternator/Generator/Regulator

Reported: 2025-12-19 (December 19, 2025) · Model years: 2024, 2025

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor. The alternator may contact and damage the fuel line.

Consequence: A damaged fuel line may leak, increasing the risk of a fire.

Remedy: Dealers will inspect the alternator clearance and install additional brackets as necessary, free of charge. Owner notification letters were mailed January 8, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
26V472000 · Equipment Adaptive/Mobility:Wheelchair Lift/Ramp:Controls/Control Wiring

Reported: 2026-07-22 (July 22, 2026) · Model years: 2024, 2025

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts. The electrical contactor may fail, preventing the controls from stopping the lift.

Consequence: A wheelchair lift that continues to move while occupied increases the risk of injury.

Remedy: Dealers will correct the wiring by installing two diodes, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
25V772000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:

Reported: 2025-11-10 (November 10, 2025) · Model years: 2025

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗
26V333000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Critical Fasteners

Reported: 2026-05-22 (May 22, 2026) · Model years: 2025, 2026

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

NHTSA campaign record ↗