2002 Chrysler CONCORDE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
65 owner complaints analyzed
1 distinct recall campaigns
55,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 49 complaints include usable failure mileage.
Most common problems
Engine And Engine Cooling:Engine is the most frequently named component, appearing in 14 of 65 complaints (21.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 9 | 13.8% |
| Transmission and shifting | 8 | 12.3% |
| Electrical and battery issues | 5 | 7.7% |
| Braking behavior | 4 | 6.2% |
| Steering behavior | 3 | 4.6% |
| Fuel system concerns | 2 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Engine | 14 |
| Engine And Engine Cooling | 8 |
| Power Train:Automatic Transmission | 4 |
| Air Bags:Frontal | 3 |
| Seats:Front Assembly:Recliner | 3 |
| Service Brakes, Hydraulic | 3 |
| Air Bags | 2 |
| Electrical System | 2 |
Engine And Engine Cooling:Engine: 14; Engine And Engine Cooling: 8; Power Train:Automatic Transmission: 4; Air Bags:Frontal: 3; Seats:Front Assembly:Recliner: 3; Service Brakes, Hydraulic: 3; Air Bags: 2; Electrical System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 13 |
| 50,000 to 74,999 | 12 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 2 |
Under 25,000: 9; 25,000 to 49,999: 13; 50,000 to 74,999: 12; 75,000 to 99,999: 8; 100,000 to 149,999: 5; 150,000 and above: 2
25,000 to 49,999 miles has the most reports with usable mileage (13). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 5 |
| 2003 | 5 |
| 2004 | 7 |
| 2005 | 14 |
| 2006 | 9 |
| 2007 | 8 |
| 2008 | 4 |
| 2009 | 4 |
| 2010 | 2 |
| 2011 | 2 |
| 2013 | 1 |
| 2014 | 2 |
| 2017 | 1 |
| 2020 | 1 |
2002: 5; 2003: 5; 2004: 7; 2005: 14; 2006: 9; 2007: 8; 2008: 4; 2009: 4; 2010: 2; 2011: 2; 2013: 1; 2014: 2; 2017: 1; 2020: 1
Pattern summary
Engine And Engine Cooling:Engine leads the component reports. Engine operation appears in 9 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10009464 · 2003-02-26 (February 26, 2003)
CONSUMER HAD TO USE EXCESSIVE FORCE TO REMOVE THE WHEELS FROM VEHICLE, THE LUG NUTS UNSCREWED NORMALLY, HOWEVER A SLEDGE HAMMER HAD TO BE USED TO REMOVE THE WHEELS.*JB *TS
Owner-reported narrative. 12,000 miles reported. Look up ODI 10009464 at NHTSA ↗
Owner report 10020359 · 2003-05-22 (May 22, 2003)
LETTER FROM CHRIS YAYAS (FL) CONCERNING THE SAFETY OF SEAT BELTS IN CHRYSLERS AND REQUEST THAT CHRYSLER RETRO-FIT ALL AUTOMOBILES WITH DEFECTIVE SEAT BELTS. REPLY TO CHRIS YAYAS AND SEND A COPY TO WASH OFC, DOT/1#2003-4279. *AK *CB *JB
Owner-reported narrative. Look up ODI 10020359 at NHTSA ↗
Owner report 10024641 · 2003-06-17 (June 17, 2003)
CONSUMER RECEIVED A RECALL NOTICE, BUT THE DEALER DID NOT RECEIVE THE BOLTS NEED FOR COMPLETION OF REPAIR. *MR *TT *JB
Owner-reported narrative. Look up ODI 10024641 at NHTSA ↗
Owner report 10042669 · 2003-10-09 (October 9, 2003)
GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011
Owner-reported narrative. 34,000 miles reported. Look up ODI 10042669 at NHTSA ↗
Owner report 10044542 · 2003-10-22 (October 22, 2003)
ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK
Owner-reported narrative. 7,000 miles reported. Look up ODI 10044542 at NHTSA ↗
Owner report 10063540 · 2004-04-29 (April 29, 2004)
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS DRIVEN TO THE DEALERSHIP, AND TECHNICIAN REPLACED THROTTLE SENSOR, BUT PROBLEM RECURRED. *AK *NM
Owner-reported narrative. 21,709 miles reported. Look up ODI 10063540 at NHTSA ↗
Owner report 10066093 · 2004-04-13 (April 13, 2004)
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE IS EQUIPPED WITH SIDE AIR BAGS. MANUFACTURER STATES INSUFFICIENT FORCE PRESENT TO DEPLOY AIRBAGS. FORCE OF IMPACT CAUSED VEHICLE TO SPIN AND ROLL AFTER CONTACTING DITCH. VEHICLE WAS TRAVELING APPROXIMATELY 40 MPH WHEN STRUCK BY OTHER VEHICLE GOING APPROXIMATELY 30 MPH. DAMAGE TO ALL SIDES OF THE CAR, ROOF, AND UNDERCARRIAGE. CAR WAS DECLARED A TOTAL LOSS.
Owner-reported narrative. Look up ODI 10066093 at NHTSA ↗
Owner report 10075773 · 2004-07-06 (July 6, 2004)
WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED. *AK THE BRAKE PADS WERE WORN AND THE ROTORS WERE WARPED. *NM
Owner-reported narrative. 13,276 miles reported. Look up ODI 10075773 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V035000 · Seats:Front Assembly:Recliner
Reported: 2003-02-05 (February 5, 2003)
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗