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U.S. public vehicle records

2002 Chrysler CONCORDE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

1 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 49 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine And Engine Cooling:Engine is the most frequently named component, appearing in 14 of 65 complaints (21.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation913.8%
Transmission and shifting812.3%
Electrical and battery issues57.7%
Braking behavior46.2%
Steering behavior34.6%
Fuel system concerns23.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling:Engine
14
Engine And Engine Cooling
8
Power Train:Automatic Transmission
4
Air Bags:Frontal
3
Seats:Front Assembly:Recliner
3
Service Brakes, Hydraulic
3
Air Bags
2
Electrical System
2
Component breakdown data
CategoryCount
Engine And Engine Cooling:Engine14
Engine And Engine Cooling8
Power Train:Automatic Transmission4
Air Bags:Frontal3
Seats:Front Assembly:Recliner3
Service Brakes, Hydraulic3
Air Bags2
Electrical System2

Engine And Engine Cooling:Engine: 14; Engine And Engine Cooling: 8; Power Train:Automatic Transmission: 4; Air Bags:Frontal: 3; Seats:Front Assembly:Recliner: 3; Service Brakes, Hydraulic: 3; Air Bags: 2; Electrical System: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
13
50,000 to 74,999
12
75,000 to 99,999
8
100,000 to 149,999
5
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99913
50,000 to 74,99912
75,000 to 99,9998
100,000 to 149,9995
150,000 and above2

Under 25,000: 9; 25,000 to 49,999: 13; 50,000 to 74,999: 12; 75,000 to 99,999: 8; 100,000 to 149,999: 5; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (13). 16 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
5
2003
5
2004
7
2005
14
2006
9
2007
8
2008
4
2009
4
2010
2
2011
2
2013
1
2014
2
2017
1
2020
1
Complaints over time data
CategoryCount
20025
20035
20047
200514
20069
20078
20084
20094
20102
20112
20131
20142
20171
20201

2002: 5; 2003: 5; 2004: 7; 2005: 14; 2006: 9; 2007: 8; 2008: 4; 2009: 4; 2010: 2; 2011: 2; 2013: 1; 2014: 2; 2017: 1; 2020: 1

Pattern summary

Engine And Engine Cooling:Engine leads the component reports. Engine operation appears in 9 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10063540 · 2004-04-29 (April 29, 2004)

WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS DRIVEN TO THE DEALERSHIP, AND TECHNICIAN REPLACED THROTTLE SENSOR, BUT PROBLEM RECURRED. *AK *NM

Owner-reported narrative. 21,709 miles reported. Look up ODI 10063540 at NHTSA ↗

Owner report 10113205 · 2005-03-01 (March 1, 2005)

VEHICLE STALLED WHILE DRIVING. DRIVER PULLED OVER. BUT, THEN WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. *AK

Owner-reported narrative. Look up ODI 10113205 at NHTSA ↗

Owner report 10042669 · 2003-10-09 (October 9, 2003)

GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011

Owner-reported narrative. 34,000 miles reported. Look up ODI 10042669 at NHTSA ↗

Owner report 10086352 · 2004-08-07 (August 7, 2004)

I WAS DRIVING TO WORK, AND TRANSMISSION SKIPPED, MAKING NOISES, SO DROVE HOME, AND CHECKED WITH REPAIR MAN, INDICATED WAS TRANSMISSION., CALLED DEALER, THEY SAID WAS OUT OF WARRANTY (3YRS, 36K MILES), AND I HAD 43000. THEY WANTED ME TO BRING IT IN, AND MY EXPERIENCE IS YOU BRING IT THERE, AND IT COST TWICE AS MUCH., SO I TOOK IT ELSEWHERE, AND THEN I SAW A INTERNET SITE THAT SAID THEY EXTENDED THE WARRANTY ON THE 2002'S TO 70K, AND I HAD ALREADY HAD THE WORK DONE BY THEN BY SOMEONE OUT OF CHRYSLER., THEY STILL SAID IT WOULD NOT HAVE BEEN COVER…

Owner-reported narrative. 43,000 miles reported. Look up ODI 10086352 at NHTSA ↗

Owner report 10044542 · 2003-10-22 (October 22, 2003)

ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK

Owner-reported narrative. 7,000 miles reported. Look up ODI 10044542 at NHTSA ↗

Owner report 10144963 · 2005-12-12 (December 12, 2005)

DT: THE CONTACT STATED WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE STARTED IN THE BATTERY. THERE WAS DAMAGE TO THE RIGHT FRONT FENDER. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. POLICE AND FIRE DEPARTMENT REPORTS WERE TAKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SERVICE DEALER. ADDITIONALLY, THERE HAS BEEN NO CONTACT WITH THE MANUFACTURER OF THE BATTERY.*AK

Owner-reported narrative. 42,000 miles reported. Look up ODI 10144963 at NHTSA ↗

Owner report 10075773 · 2004-07-06 (July 6, 2004)

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED. *AK THE BRAKE PADS WERE WORN AND THE ROTORS WERE WARPED. *NM

Owner-reported narrative. 13,276 miles reported. Look up ODI 10075773 at NHTSA ↗

Owner report 10144749 · 2005-12-08 (December 8, 2005)

BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 58RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB

Owner-reported narrative. 23,616 miles reported. Look up ODI 10144749 at NHTSA ↗

Owner report 10088483 · 2004-08-24 (August 24, 2004)

1. CAR OPERATED NORMALLY. AGE 2 YRS., 5 MONTHS; 21,460 MILEES. STOPPED AT STOP SIGN, THEN PROCEEDED FORWARD. 2. 50 TO 75 FT. BEYOND STOP, LEFT FRONT WHEEL HUB & BEARING FAILED WITHOUT WARNING. LEFT FRONT WHEEL TURNED IN, PERHAPS 40-60DEGREES FROM STRAIGHT TRACK. RIGHT FRONT WHEEL UNAFFECTED; REMAINED ON STRAIGHT TRACK. LEFT FRONT WHEEL DIDN'T RESPOND TO STEERING AFTER FAILURE. CAR CAME TO A STOP. 3. CAR TOWED TO DEALER. NEW ASSEMBLY WAS IN STOCK; REPAIRE MADE WITHIN ONE HOUR. OLD PART RETURNED TO MFR. AS IT WAS STILL UNDER WARRANTY. COMME…

Owner-reported narrative. 21,460 miles reported. Look up ODI 10088483 at NHTSA ↗

Owner report 10199390 · 2007-08-13 (August 13, 2007)

I JUST GOT OFF THE HIGHWAY. WHILE I WAS PARKING THE VEHICLE I HEARD POPPING NOISE UNDER THE HOOD AND I COMPLETELY LOST STEERING. THE BOLTS HOLDING THE INNER RODS AND RACK AND PINION BROKE OFF. AFTER SOME RESEARCH I FOUND OUT THAT THIS IS VERY COMMON PROBLEM FOR THIS LINE OF CHRYSLER VEHICLES. I CALLED CHRYSLER CUSTOMER SERVICE. THEY CLAIM THAT THIS IS NOT THEIR PROBLEM BECAUSE THE CAR IS NOT UNDER MANUFACTURE WARRANTY.. *TR

Owner-reported narrative. 101,000 miles reported. Look up ODI 10199390 at NHTSA ↗

Owner report 10152232 · 2006-03-08 (March 8, 2006)

BOUGHT THE CAR USED FROM COPPER CITY DODGE IN ROME NY. CHECK ENGINE LIGHT WAS ON WHEN TEST DRIVEN. WERE REASSURED IT WOULD BE GOOD WHEN WE TOOK DELIVERY. AFTER ABOUT TWO WEEKS LIGHT WAS BACK. DEALER SAID IT WAS BAD GAS CAP AND FIXED. ABOUT TWO WEEKS OR SO IT WAS BACK ON. DEALER SAID IT NEEDED TO BE RESET, FIXED. ABOUT TWO WEEKS IT WAS BACK. DEALER SAID IT WAS EVAP CANISTER, ROLLOVER VALVE AND AN EMISSIONS VALVE, CLAIMED FIXED, CHARGED US ABOUT $400. ABOUT TWO WEEKS OR SO IT WAS BACK AGAIN. DEALER SAID IT WAS A BAD FUEL PUMP WOULD BE A…

Owner-reported narrative. 31,954 miles reported. Look up ODI 10152232 at NHTSA ↗

Owner report 10428936 · 2011-10-06 (October 6, 2011)

AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSION AS WELL. I FEEL THAT IF THE AUTOMOTIVE MANUFACTURES CONTINUE TO USE METAL FUEL TANK RETAINING STRAPS THEY SHOULD ENCASE THEM IN A NON CORROSIVE MATERIAL. THIS WOULD REDUCE THE EFFECTS OF CORROSION AND CHAFING OF THE…

Owner-reported narrative. Look up ODI 10428936 at NHTSA ↗