2000 Chrysler CONCORDE: complaints, problems and recalls

DRIVER AND FRONT PASSENGER ELECTRIC DOOR LOCKS INOPERATIVE. DRIVERS DOOR LOCK FAILED LAST SUMMER AND NOW PASSENGERS DOOR LOCK HAS FAILED. BOTH MADE A LOUD, GRINDING NOISE DURING ACTUATION JUST PRIOR TO COMPLETE FAILURE. TOOK TO DEALER WHO TOLD ME THAT THIS PROBLEM IS PREVALENT WITH THE CONCORDE.

Owner-reported narrative. Look up ODI 10003289 at NHTSA ↗

THE STEERING GEAR AND STRUTS NEEDED TO BE REPLACED.*JB

Owner-reported narrative. Look up ODI 10007225 at NHTSA ↗

RACK AND PINION STEERING WAS MAKING A RATTLING NOISE AND THEN IT FELT AS IF THE POWER STEERING WENT OUT, BUT ONLY IN ONE DIRECTION. THE DEALER SAID THE WHOLE LEFT RACK HAD TO BE REPLACED. THE VEHICLE HAD 47,000 MILES AND WAS THREE YEARS OLD.*JB

Owner-reported narrative. 47,000 miles reported. Look up ODI 10008069 at NHTSA ↗

ENGINE FAILURE. *AK

Owner-reported narrative. Look up ODI 10009617 at NHTSA ↗

THE ENGINE DEVELOPED SERIOUS VARNISHING AT TOP OF ENGINE AFTER COOLANT WAS CHANGED AT 30,000 MILES. ENGINE TOTALLY FAILED AT 60,000 DUE TO VARNISH AND SLUDGE BUILD UP. THIS WELL MAINTAINED CHRYSLER 2.7 LITER V6 FAILED AT AN ALARMING RATE. THE TECHNICAL SERVICE BULLETIN 07-002-02 WAS ISSUED BY CHRYSLER REGARDING COOLANT SERVICING. THEY TELL ME COOLANT HAD NOTHING TO DO WITH VARNISH AND SLUDGE AND THEY REFUSED ANY HELP OR ASSISTANCE. REPAIR IS ESTIMATED OVER $6,000. *JB

Owner-reported narrative. 60,214 miles reported. Look up ODI 10010808 at NHTSA ↗

AFTER ONLY THREE YEARS, THE LOCK ACTUATOR ON THE DRIVERS SIDE WENT BAD SO THAT IT DOES NOT AUTOMATICALLY LOCK WHEN I START DRIVING AND I CANNOT LOCK IT USING THE REMOTE OR THE SWITCH ON THE DRIVERS DOOR. I WOULD NOT HAVE THOUGHT ANYTHING WAS OUT OF THE ORDINARY UNTIL I SPOKE TO 3 FRIENDS OF MINE THAT ALSO OWN 2000 CHRYSLER PRODUCTS WHICH THEY ALSO HAVE HAD TO REPLACE ACTUATORS IN. THIS SEEMS LIKE AN AWFUL HIGH RATE OF FAILURE.

Owner-reported narrative. 49,500 miles reported. Look up ODI 10011007 at NHTSA ↗

THE SEAT RECLINER BOLTS ON THE DRIVER'S POWER SEAT BROKE CAUSING THE RECLINER PORTION OF THE SEAT TO RECLINE RAPIDLY WITHOUT WARNING. THE CAR WAS NOT BEING DRIVEN AT THE TIME. THE MANUFACTURER'S REPRESENTATIVE ROBERT CLARK NOTED THAT MY VEHICLE WAS NOT LISTED AS HAVING THIS PROBLEM. I AM STILL WAITING FOR THE DEALER TO THE FIX PROBLEM.*JB

Owner-reported narrative. 48,000 miles reported. Look up ODI 10011078 at NHTSA ↗

THE VEHICLE SUDDENLY ACCELERATED WHEN THE CONSUMER ATTEMPTED TO PARK THE VEHICLE WHICH RESULTED IN A CRASH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. *AK *NLM

Owner-reported narrative. Look up ODI 10012402 at NHTSA ↗

Reported: 2000-02-04 (February 4, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.

Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.

Reported: 2000-02-04 (February 4, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

Reported: 2000-07-10 (July 10, 2000)

VEHICLE DESCRIPTION: NON-ABS EQUIPPED PASSENGER VEHICLES. THE BRAKE MASTER CYLINDER PISTON RETAINER SNAP RING MAY HAVE BEEN BENT INWARD DURING THE ASSEMBLY PROCESS. THE MASTER CYLINDER PISTON MAY BE IN A "BRAKE APPLIED" POSITION DUE TO THE DAMAGED PISTON RETAINER SNAP RING. WHEN THE PISTON IS IN THE APPLIED POSITION, THE FLUID COMPENSATION PORTS ARE CLOSED WHICH RESULTS IN A BRAKE DRAG CONDITION.

Consequence: IF THE BRAKE OVERHEAT, BRAKE FADING COULD LEAD TO AN INCREASE IN NEEDED STOPPING DISTANCE. SHOULD A DRIVER NOT ANTICIPATE THE EXTRA STOPPING DISTANCE, THIS CONDITION COULD CAUSE A CRASH.

Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER.

Reported: 2000-11-09 (November 9, 2000)

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.

Reported: 2001-08-02 (August 2, 2001)

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."

Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.

Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2003-02-05 (February 5, 2003)

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 1999-12-02 (December 2, 1999)

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.