2018 Chrysler 300: complaints, problems and recalls

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHEN THE CONTACT PLACED THE VEHICLE IN DRIVE GEAR, IT ROLLED BACKWARDS WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, [phone removed]) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE VEHICLE WAS NEW; THEREFORE, THE TRANSMISSION COULD NOT BE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE TRANSMISSION BE REPAIRED. THE VEHICLE WAS NOT…

Owner-reported narrative. 5,400 miles reported. Look up ODI 11120136 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTA…

Owner-reported narrative. 290 miles reported. Look up ODI 11130300 at NHTSA ↗

SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11151397 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB

Owner-reported narrative. 4,000 miles reported. Look up ODI 11152541 at NHTSA ↗

TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB

Owner-reported narrative. 19,000 miles reported. Look up ODI 11152893 at NHTSA ↗

I PURCHASED 2018 CHRYSLER 300 TOURING IN APRIL.14.2018 I HAVE LESS THAN 5K SO FAR THIS'S SECONDARY USE,IT WAS SUMMER WHEN I BOUGHT IT,WHEN IT'S START GETTING COLD IN OHIO ABOUT MONTH AGO I NOTICED THAT THE TRANSMISSION SLIPPING SO HARD ON LOW GEARS 1ST,2ND AND THE 3RD TILL 4TH GEAR . I'M A MECHANIC I'M WORKING FOR HONDA IN MARYSVILL PLANT SO I'M REALLY GOOD ON HOW TO TO FIGURE OUT WHAT'S GOING ON IN ANY VEHICLE THIS'S MY JOB,SO I START TRACKING THE TEMPERATURE FOR THE TRANSMISSION AFTER 2 WEEKS WATCHING THAT I NOTICED THE TEMPERATURE WHEN I STA…

Owner-reported narrative. Look up ODI 11153153 at NHTSA ↗

I PURCHASED THIS VEHICLE ON 02/09/2019 AND AS I WAS DRIVING AT NIGHT THE FRONT HEADLIGHTS STARTED TO GET WET DUE INSIDE THE FRONT LIGHTS. THE FRONT RIGHT HEADLIGHT THEN STOPPED WORKING. TO ME THIS IS SERIOUS UNSAFE ISSUE.

Owner-reported narrative. 15,122 miles reported. Look up ODI 11175992 at NHTSA ↗

I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGH…

Owner-reported narrative. 10,000 miles reported. Look up ODI 11176161 at NHTSA ↗

Reported: 2018-05-01 (May 1, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Reported: 2024-03-14 (March 14, 2024)

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.