2017 Chrysler 300: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
82 owner complaints analyzed
2 distinct recall campaigns
42,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 31 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 29 of 82 complaints (35.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 6.1% |
| Electrical and battery issues | 5 | 6.1% |
| Transmission and shifting | 1 | 1.2% |
| Steering behavior | 1 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 29 |
| Unknown Or Other | 22 |
| Structure:Body | 8 |
| Air Bags | 6 |
| Power Train | 6 |
| Service Brakes | 5 |
| Engine | 4 |
| Exterior Lighting | 4 |
Electrical System: 29; Unknown Or Other: 22; Structure:Body: 8; Air Bags: 6; Power Train: 6; Service Brakes: 5; Engine: 4; Exterior Lighting: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 11; 25,000 to 49,999: 8; 50,000 to 74,999: 7; 75,000 to 99,999: 4; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (11). 51 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 7 |
| 2019 | 4 |
| 2020 | 14 |
| 2021 | 18 |
| 2022 | 10 |
| 2023 | 8 |
| 2024 | 10 |
| 2025 | 5 |
| 2026 | 3 |
2017: 3; 2018: 7; 2019: 4; 2020: 14; 2021: 18; 2022: 10; 2023: 8; 2024: 10; 2025: 5; 2026: 3
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10957196 · 2017-02-27 (February 27, 2017)
SUNROOF SHATTTERED OUT OF NOWHERE. CAR HAD BEEN PARKED GOT IN BACKED OUT AND SIRI OF GLASS JUST POPPED AND SHATTERED
Owner-reported narrative. 12,000 miles reported. Look up ODI 10957196 at NHTSA ↗
Owner report 11016331 · 2017-08-19 (August 19, 2017)
LREAR CAMERA LOCKS UP ON SCREEN AND YOU CAN NOT DO ANYTHING WITH COMPUTER,VEHICLE MUST BE TURNED OFF AND RESTARTED
Owner-reported narrative. 5,000 miles reported. Look up ODI 11016331 at NHTSA ↗
Owner report 11048112 · 2017-11-22 (November 22, 2017)
THE RADIO STARTED HAVING ISSUES WITH THE REAR VIEW CAMERA. DID A SOFT RESET AND WORKED UNTIL TODAY. THE SCREEN ONLY SHOWS "LOADING NAVIGATION" AND THE REAR VIEW CAMERA IS NOT WORKING. A SOFT RESET DID NOT REPAIR THE PROBLEM. I JUST BOUGHT THE CAR 4 MONTHS AGO AND HAVING ISSUES WITH IT...UNBELIEVABLE
Owner-reported narrative. Look up ODI 11048112 at NHTSA ↗
Owner report 11064345 · 2018-01-23 (January 23, 2018)
TL* THE CONTACT OWNS A 2017 CHRYSLER 300. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE ENOUGH (WHEN MAKING LEFT OR RIGHT TURNS) TO ACCOMMODATE HIS PERIPHERAL VISION. THE VEHICLE REMAINED WITH AN UNKNOWN DEALER LOCATION FOR A COUPLE OF DAYS FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED THAT THERE WAS NO ABILITY TO ADJUST THE HEADLIGHTS BECAUSE OF THE DESIGN. THE MANUFACTURER AGREED WITH THE DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Owner-reported narrative. 5,000 miles reported. Look up ODI 11064345 at NHTSA ↗
Owner report 11071615 · 2018-02-07 (February 7, 2018)
TL* THE CONTACT OWNS A 2017 CHRYSLER 300. WHILE DRIVING UNKNOWN SPEEDS WITH THE HIGH BEAM HEADLIGHTS ACTIVATED, THE LIGHTS FAILED TO WORK WHEN THE OUTSIDE TEMPERATURE WAS FIVE DEGREES BELOW. THE VEHICLE WAS TAKEN TO MIKE MOTORS IN ELY (908 E SHERIDAN ST, ELY, MN 55731) WHERE IT WAS DIAGNOSED THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 12,074. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (…
Owner-reported narrative. 12,074 miles reported. Look up ODI 11071615 at NHTSA ↗
Owner report 11080468 · 2018-03-21 (March 21, 2018)
2017 CHRYSLER 300 AWD. CONSUMER WRITES IN REGARDS TO THE CONFIGURATION OF HEATED SEATS. *LD THE CONSUMER REQUESTED TO HAVE THE HEATED SEATS DISABLED AS THEY ARE VERY UNCOMFORTABLE AND CAUSED THE DRIVER TO BE DISTRACTED WHILE DRIVING. *JS
Owner-reported narrative. Look up ODI 11080468 at NHTSA ↗
Owner report 11081777 · 2018-03-28 (March 28, 2018)
BRAKE MASTER CYLINDER IS DEFECTIVE. MASTER CYLINDER LOOSES PRESSURE. WHEN STATIONARY.
Owner-reported narrative. 3,952 miles reported. Look up ODI 11081777 at NHTSA ↗
Owner report 11112592 · 2018-07-20 (July 20, 2018)
TL* THE CONTACT OWNS A 2017 CHRYSLER 300. UPON STARTING THE VEHICLE, THE CONTACT SHIFTED THE GEAR SELECTOR INTO DRIVE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO DISCOVERY CHRYSLER DODGE JEEP RAM (1163 WARDS RD, ALTAVISTA, VA 24517, [phone removed]) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,600.
Owner-reported narrative. 12,600 miles reported. Look up ODI 11112592 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V097000 · Power Train:Axle Assembly:Axle Shaft
Reported: 2017-02-14 (February 14, 2017)
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence: A loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
NHTSA campaign record ↗18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring
Reported: 2018-05-17 (May 17, 2018)
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign record ↗