2016 Chevrolet TRAX: complaints, problems and recalls

WHILE SETTING OR CHANGING THE SPEED USING THE CRUISE CONTROL PANEL STEERING WHEEL, THE CURRENT SPEED THAT THE CRUISE CONTROL IS SET TO DOES NOT DISPLAY ANYWHERE. THIS LEADS TO UNWANTED OR UNKNOWN SPEED CONTROL OF THE VEHICLE. THIS LEADS TO UNSAFE DRIVING CONDITIONS. PROPER ANNUNCIATION OF SET SPEED IS NECESSARY FOR SAFE OPERATION. THE DRIVERS MANUAL FOR THIS VECHICLE DOES STATE THAT IT SHOULD DISPLAY THE SET SPEED (PAGE 221) MULTIPLE VEHICLES AT MY LOCAL DEALERSHIP WERE TESTED AND NO VEHICLE DISPLAYED THE SET CRUISE SPEED. I HAVE …

Owner-reported narrative. 400 miles reported. Look up ODI 10871950 at NHTSA ↗

TAKATA RECALL [PURCHASED A 2016 CHEVY TRAX AT CHEVROLET OF HOMEWOOD 18033 S. HALSTED, HOMEWOOD, ILLINOIS ON JUNE 13, 2016 FOR MY DAUGHTER. WITHIN THE FIRST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING. AFTER ABOUT THE SECOND WEEK THE BRAKES BEGAN SQUEAKING LOUD. SOME ONLOOKERS NOTED THAT THE NOISE WAS COMING FROM THE BACK BRAKES. MY DAUGHTER TOOK THE CAR BACK TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. THE SERVICE DEPARTMENT TEST DROVE THE VEHICLES HEARD THE BRAKE NOISE BUT SAID THEY FOUND NO PROBLEM. ON 7/10/16, THE BR…

Owner-reported narrative. 50 miles reported. Look up ODI 10885504 at NHTSA ↗

WE HAD A PROBLEM SHIFTING GEARS. THE PROBLEM OCCURRED WHILE IN MOVING AT VERY SLOW SPEED (0-3MPH) IN A PARKING SPOT (IN A LOT), MOVING FORWARD AND BACK WHILE DEMONSTRATING THE USE OF THE CAR, WITH A RENTED CHEVY TRAX 2016 MODEL WHICH HAD BEEN PREVIOUSLY RENTED BY THE TIME WE ACQUIRED IT. FIRST, WE WERE ABLE TO SHIFT INTO REVERSE AND MOVE THE CAR IN REVERSE. NEXT WE SHIFTED INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. WHILE THE ENGINE CONTINUED TO RUN, WE TRIED NUMEROUS TIMES TO SHIFT AND RE-SHIFT INTO DRIVE BUT THE CAR CONTINUED TO MOVE…

Owner-reported narrative. 22,000 miles reported. Look up ODI 10918147 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING 25 MPH, THE VEHICLE LOST BRAKE FUNCTIONALITY AND WAS INVOLVED IN A CRASH. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. THE VIN WAS NOT PROVIDED.

Owner-reported narrative. 8,500 miles reported. Look up ODI 10926814 at NHTSA ↗

TRAX HAS SQUEAKY AND SQUEALING BRAKES EVERY TIME BRAKES ARE APPLIED. THIS NOISE STARTED OFF EVERY ONCE IN A WHILE, NOW IS A CONSISTENT HEADACHE. TOOK TO DEALER SERICE AND THEY COULDN'T FIND ANYTHING WRONG, OK SQUEALING BRAKES AND THEY COULDN'T FIND ANYTHING WRONG... ALL THEY COULD COME UP WITH IS THAT ALL VEHICLES DO THAT IF IT SITS FOR LONG PERIODS. THE VEHICLE IS DRIVEN EVERY DAY. CHEVROLET MUST REALLY THINK IT'S CUSTOMERS ARE REALLY STUPID. I HAVE OWNED LOTS OF VEHICLE'S IN MY LIFE AND HAVE NOT ONCE RAN INTO THIS PROBLEM. I AM A FIRST TIME C…

Owner-reported narrative. Look up ODI 10927752 at NHTSA ↗

WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFF…

Owner-reported narrative. 7,500 miles reported. Look up ODI 10935438 at NHTSA ↗

I BOUGHT A BRAND NEW 2016 CHEVY TRAX ON 10/31/16. ONE WEEK LATER, I WENT INTO THE GARAGE, GOT INTO MY NEW CAR WHICH STATED RIGHT AWAY BUT I HAD NO DASHBOARD LIGHTS SO I HAD NO IDEA WHAT SPEED I WAS TRAVELING. I HAD NO RADIO OR REAR CAMERA BACK UP. I HAD NO ONSTAR SERVICE OR TELEPHONE SERVICE. THE ONLY THING THAT WORKED WAS MY HEATER. WHEN I TURNED MY TURN SIGNAL ON TO MAKE A TURN I COULDN'T HEAR IT CLICKING BUT COULD SEE THE REFLECTION OF THE FLASHING FRONT TURN SIGNAL LIGHT ON THE BUMPER IN FRONT OF ME AS WELL AS MY HEADLIGHTS SHINING ON THE C…

Owner-reported narrative. 200 miles reported. Look up ODI 10940046 at NHTSA ↗

STEERING WHEEL LOCKED UP (CANNOT TURN) WHILE DRIVING.

Owner-reported narrative. 10,500 miles reported. Look up ODI 10959169 at NHTSA ↗

Reported: 2016-04-28 (April 28, 2016)

General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."

Consequence: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.

Reported: 2016-06-10 (June 10, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."

Consequence: Without audible indicators, the driver may not fasten their seatbelt, increasing the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 22, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 45340.

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Reported: 2019-09-12 (September 12, 2019)

General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.

Consequence: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.