2015 Chevrolet TRAX: complaints, problems and recalls

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON AN INCLINE WITH THE BRAKES ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO A SLEEP MODE PROGRAM IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,385.

Owner-reported narrative. 2,385 miles reported. Look up ODI 10732186 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE AT A STOP ON A SLIGHT INCLINE, THE VEHICLE ROLLED BACK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REMEDY WAS UNABLE TO BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10762897 at NHTSA ↗

THE AIR CONDITIONING CONTINUALLY CYCLES OFF AND ON AND DOES NOT BLOW OUT COLD. HAPPENS IN ALL PHASES OF DRIVING

Owner-reported narrative. Look up ODI 10817423 at NHTSA ↗

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS SUBSEQUENTLY TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 7,400.

Owner-reported narrative. 7,400 miles reported. Look up ODI 10818196 at NHTSA ↗

I NOTICE A BURNING OIL ODOR FROM INSIDE MY SUV AFTER THE CAR WARMS UP OR IN WARM WEATHER. I GOOGLED THE SYMPTOM & FOUND THAT GM IS RECALLING SOME 2015 TRAX FOR THIS PROBLEM. I CALLED DEALER & THEY FOUND NOTHING IN THEIR DATA BASE. I TOOK MY TRAX IN ANY WAY . THEY HAD IT FOR A DAY & COULDN'T CONFIRM ANY STRANGE ODOR. I'M CONCERNED THIS MIGHT BE ANOTHER IGNITION KEY SENEREO.

Owner-reported narrative. Look up ODI 10819669 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A FEATURE INHERENT TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800. THE VIN WAS NOT PROVIDED. UPDATED 04/07/16*LJ *CN

Owner-reported narrative. 800 miles reported. Look up ODI 10822351 at NHTSA ↗

( FIRST COMPLAINT)WHEN IN GEAR ON A HILL THE VEHICLE STARTS ROLLING BACK WARD FOR NO REASON I NOW HAVE TO DRIVE WITH TWO FEET (SECOND COMPLAINT) MY REAR VIEW CAMERA YOU CAN ONLY SEE 3/4 OF THE PICTUER THE PART IS BLACKED OUT. (THIRD COMPLAINT) THE OIL THINS VERY FAST HAD HTREE OIL CHANGES LESS THAN SIXMONTHS. THIS VEHICLE HAS BEEN BACK TO THE DEAL 4 TIMES THE FOURTH TIME THEY TOLD ME IT WAS THE (INCLINE BRAKE) AND THE ONLY WAY IT COULD BE FIXED IS I WOULD HAVE TO GET A NEW VEHICLE BECAUSE IT WAS BUILT IN AND NO WAY THEY CAN FIX IT. THE CAM…

Owner-reported narrative. Look up ODI 10823654 at NHTSA ↗

THE VEHICLE'S TRANSMISSION IS DANGEROUS. IT FREQUENTLY CAUSES SURGING WHEN BRAKING OR CREEPING IN TRAFFIC, THAT CAN CAUSE UNINTENDED SURGES INTO THE VEHICLE IN FRONT OF YOU. THE TRANSMISSION ALSO SHUDDERS WHEN CREEPING IN TRAFFIC, WHICH CAN ALSO CAUSE THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY. GM HAS REFUSED TO ACKNOWLEDGE THAT IT IS AN ISSUE.

Owner-reported narrative. 10,600 miles reported. Look up ODI 10861714 at NHTSA ↗

Reported: 2015-03-13 (March 13, 2015)

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.

Consequence: The circuit board wear may cause a sudden loss of electric power steering assist, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. The recall began April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15168.

Reported: 2015-03-20 (March 20, 2015)

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."

Consequence: If the label is missing front and rear rim size information, the owner may replace the rims with ones that are an incorrect size, increasing the risk of crash.

Remedy: GM will notify owners, and will send owners a corrected label, free of charge. The recall April 29, 2015. Owners may contact Buick customer service at 1-800-521-7300, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15166.

Reported: 2016-04-28 (April 28, 2016)

General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."

Consequence: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.

Reported: 2016-06-10 (June 10, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."

Consequence: Without audible indicators, the driver may not fasten their seatbelt, increasing the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 22, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 45340.

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Reported: 2019-09-12 (September 12, 2019)

General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.

Consequence: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.