2011 Chevrolet TRAVERSE: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE LT. WHEN THE CONTACT LOWERED THE REAR WINDOWS WHILE DRIVING 65 MPH THE VEHICLE MADE A LOUD NOISE AND SHOOK VIOLENTLY. THE MANUFACTURER FILED REPORT 71863208759. THE MANUFACTURER ALSO ADVISED HIM TO LOWER THE FRONT WINDOWS FIRST IN ORDER TO LET THE AIR PRESSURE OUT, BEFORE LOWERING THE REAR WINDOWS SINCE THE FAILURE WAS AN ENGINEERING DEFECT. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,000.

Owner-reported narrative. 1,500 miles reported. Look up ODI 10354433 at NHTSA ↗

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE RPMS SUDDENLY INCREASED BUT THE VEHICLE WOULD SLOW DOWN SUDDENLY. AFTER ATTEMPTING TO ACCELERATE, IT WOULD NOT DO SO UNTIL A COUPLE OF MOMENTS LATER. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THE PAST THREE MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

Owner-reported narrative. 1,500 miles reported. Look up ODI 10383148 at NHTSA ↗

TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE VEHICLE LOST POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS LOCATED IN THE TRANSMISSION MODULE. THE DEALER REPLACED THE TRANSMISSION MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR, AND THE STABILITY CONTROL LIGHT ILLUMINATED. THE VIN INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFA…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10399743 at NHTSA ↗

2011 CHEVY TRAVERSE HEADREST PUSHES HEAD FORWARD RESULTING IN NECK AND BACK STRAIN WHICH IS A HEALTH AND SAFETY CONCERN. *TR

Owner-reported narrative. 300 miles reported. Look up ODI 10404454 at NHTSA ↗

MY 2011 CHEVY TRAVERSE WAS PARKED IN THE GARAGE FOR OVER AN HOUR WHEN MY HUSBAND WALKED IN THE GARAGE AND HEARD A CRACKLING NOISE. HE BEGAN WALKING AROUND TRYING TO FIND THE NOISE AND SAW THE BACK WINDOW OF THE TRAVERSE SLOWING CRACKING. WHEN HE FIRST OBSERVED - THERE WAS NO HOLES - ONLY CRACKING. THE CRACKING CONTINUED FOR UNKNOWN LENGTH OF TIME. TWO HOLES IN THE CENTER FORMED AS GLASS FELL OUT. BY THE NEXT MORNING, ONE LARGE HOLE IN THE CENTER HAD FORMED. THE GLASS APPEARS TO BULGE OUT FROM THE INSIDE OF THE CAR. THE EDGES OF THE GLAS…

Owner-reported narrative. 9,500 miles reported. Look up ODI 10407008 at NHTSA ↗

DEFECTIVE BRAKING SYSTEM INCLUDES STABILITRAK AND ABS SYSTEM. THE BRAND NEW VEHICLE HAS BEEN SERVICED FIVE TIMES FOR BRAKING FAILURE. WHILE WAITING AT A TRAFFIC LIGHT THE ABS KICKED IN AND THE BRAKE WENT TO THE FLOOR. THE SENSORS HAVE BEEN CHANGED/DEBRIS CLEANED/AND FRAYED WIRES REPLACED. THE VEHICLE IS STILL NOT REPAIRED. *TR

Owner-reported narrative. 250 miles reported. Look up ODI 10410822 at NHTSA ↗

VEHICLE WAS TRAVELING EAST ON I-64 IN NORFOLK, VA. OCCUPANTS SMELT FUEL AND PULLED OVER. WITNESSES ADVISED THAT IMMEDIATELY PULLING OVER THE VEHICLE WAS ON FIRE IN THE ENGINE COMPARTMENT AND WITHIN 60 SECONDS THE FIRE WAS OBSERVED IN THE FRONT DRIVER PASSENGER SEAT AREA. THE DRIVER AND PASSENGER HAD MOVED TO THE BACK SEAT AREA TO TRY AND FREE A 4 YEAR OLD CHILD FROM THE CAR SEAT. THE FEMALE PASSENGER THEN EXITED THE REAR DRIVER WINDOW SUFFERING CRITICAL BURNS IN THE FIRE. THE MALE DRIVER EXPIRED IN THE BACK SEAT OF THE VEHICLE. BYSTANDERS REMOV…

Owner-reported narrative. Look up ODI 10411488 at NHTSA ↗

WHEN REVERSING OUT OF MY DRIVEWAY I CANNOT PUT IT IN DRIVE OR STOP IT. I HAD TO PUT IT IN PARK TURN IT OFF AND PRESS THE EMERGENCY BRAKES IN ORDER FOR IT TO STOP ROLLING DOWN THE HILL. THIS HAS NOW OCCURRED APPROXIMATELY 4X. LAST NIGHT IT HAPPENED AGAIN BUT THE EMERGENCY BRAKE DIDN'T WORK THE ENGINE MADE A WHINING/SCREECHING NOISE AND THE CAR SLAMMED INTO ROCKS AND A FIRE HYDRANT. WHICH TORE OFF MY BACK BUMPER. I HAD BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I BROUGHT IT IN FOR SERVICE AND THEY COULDN'T FIND ANYTHING WRONG WITH MY C…

Owner-reported narrative. 7,500 miles reported. Look up ODI 10423138 at NHTSA ↗

Reported: 2012-04-09 (April 9, 2012)

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2015-06-30 (June 30, 2015)

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.