2010 Chevrolet TRAVERSE: complaints, problems and recalls

1. STOPPED AT RED LIGHT IN 2010 CHEVROLET TRAVERSE SUV AND REAR ENDED BY A NISSAN FRONTIER PICK UP TRUCK TRAVELING AT A HIGH RATE OF SPEED. DRIVER'S SEAT BELT ON BUT DRIVER'S HEAD THROWN AGAINST WINDSHIELD AND THEN DRIVER'S BODY SLAMMED AGAINST THE BACK OF THE DRIVER'S SEAT WHICH WAS FORCED BACK TO A RECLINING POSITION. AIRBAG DID NOT DEPLOY. 2. SEAT BELT FAILED TO PREVENT DRIVER'S HEAD FROM HITTING WINDSHIELD IF IT IS SUPPOSED TO IN THIS TYPE OF COLLISION. DID THE SEAT BACK ACT PROPERLY IN SUCH A COLLISION? WAS THE AIRBAG SUPPOSED TO DEPLO…

Owner-reported narrative. 3,600 miles reported. Look up ODI 10315713 at NHTSA ↗

WHILE TRAVELING DOWN I-25 NEAR MONUMENT COLORADO, I BEGAN TO PASS A SEMI-TRUCK AS I'VE DONE 1000 TIMES BEFORE. I ACCELERATED SLIGHTLY TO GO AROUND THE TRUCK AND THE ACCELERATOR PEDAL BECAME STUCK. I APPLIED THE BRAKE AND THIS DID NOT RELEASE THE ACCELERATOR. I CHECKED THE FLOOR MAT AND IT WAS NO WHERE NEAR THE ACCELERATOR PEDAL AND CHECKED THE CRUISE CONTROL WHICH WAS NOT ENGAGED AT THE TIME. I IMMEDIATELY PUSHED MY EMERGENCY ON-STAR BUTTON AND THEY INSTRUCTED ME TO PUT THE VEHICLE IN NEUTRAL AND STEP ON THE BRAKE. THIS EMERGENCY PROCEDURE…

Owner-reported narrative. 2,600 miles reported. Look up ODI 10322643 at NHTSA ↗

WHILE STOPPED AT A TRAFFIC LIGHT ON HILL OR GRADE, THE TRAVERSE ROLLS BACKWARD WHEN THE BRAKE PEDAL IS RELEASED. THE FRONT WHEEL DRIVE AUTO TRANSMISSION DOES NOT HOLD THE TRAVERSE IN PLACE. *TR

Owner-reported narrative. 875 miles reported. Look up ODI 10335186 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO TURN. THERE WAS ALSO AN UNUSUAL GRINDING NOISE IN THE STEERING WHEEL. THE DEALER REPLACED THE POWER STEERING PUMP YET THE NOISE REMAINED IN THE STEERING WHEEL. THE DEALER INFORMED HER THAT THE ENTIRE STEERING COLUMN AND WHEEL GEAR FAILED AND WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER ADVISED THE…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10342597 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, PARK ASSIST OFF AND CHECK ENGINE LIGHTS ILLUMINATED. UPON RESTARTING THE VEHICLE, IT FUNCTIONED NORMALLY BUT THE CHECK ENGINE SERVICE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RESET. THE FAILURE RECURRED THREE TIMES AND WAS TOWED TO AN AUTHORIZED DEALER. WHEN THE SECOND FAILURE OCCURRED, THE CONTACT WAS INFORMED THAT THERE W…

Owner-reported narrative. 3,500 miles reported. Look up ODI 10344178 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE HEADREST ON BOTH THE PASSENGER AND DRIVER SIDE PUSHED HIS HEAD FORWARD AND HE WAS ONLY ABLE TO SEE THE HOOD OF THE VEHICLE. THE DEALER STATED THAT HE NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO SINCE THE HEADREST WAS DESIGNED THAT WAY. CLAIM#714-849689560 WAS FILED WITH GENERAL MOTORS. THE FAILURE AND CURRENT MILEAGES WERE 610.

Owner-reported narrative. 610 miles reported. Look up ODI 10344845 at NHTSA ↗

HEAD RESTRAINT SYSTEM IMPOSSIBLY UNCOMFORTABLE. NORMAL 6 FOOT PERSON WITH STRAIGHT POSTURE, RESTRAINT PUSHES HEAD DOWNWARD CAUSING MODERATE TO SEVERE NECK DISCOMFORT AFTER ANY EXTENDED PERIOD OF DRIVING. ONLY SOLUTION FOUND WAS TO REMOVE OR REVERSE HEAD RESTRAINT, OR TO LAY DOWN BACK OF SEAT WHILE DRIVING. UNSATISFACTORY DESIGN. *TR

Owner-reported narrative. Look up ODI 10352891 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING, SHE NOTICED A BELL RINGING INSIDE THE VEHICLE AND THE TEMPERATURE GAUGE WAS RISING. THE CONTACT CALLED THE DEALERSHIP WHO STATED THAT THE EMISSION SYSTEM MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS LOCATED AT THE TIME OF THE COMPLAINT; A MECHANIC STATED THAT THE PROBLEM WAS MOSTLY LIKELY IN RELATION TO THE ELECTRICAL SYSTEM. THE CONTACT CALLED THE MANUFACTURER AND ASKED TO RETURN THE VEHICLE; …

Owner-reported narrative. 150 miles reported. Look up ODI 10353083 at NHTSA ↗

Reported: 2010-08-12 (August 12, 2010)

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2015-06-30 (June 30, 2015)

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.