2004 Chevrolet SUBURBAN 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
0 distinct recall campaigns
76,599 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Electrical System: Instrument Cluster/Panel is the most frequently named component, appearing in 5 of 20 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 30.0% |
| Electrical and battery issues | 4 | 20.0% |
| Steering behavior | 2 | 10.0% |
| Fuel system concerns | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System: Instrument Cluster/Panel | 5 |
| Electrical System | 2 |
| Seats | 2 |
| Service Brakes | 2 |
| Service Brakes, Hydraulic | 2 |
| Air Bags:Frontal | 1 |
| Engine | 1 |
| Engine And Engine Cooling:Cooling System | 1 |
Electrical System: Instrument Cluster/Panel: 5; Electrical System: 2; Seats: 2; Service Brakes: 2; Service Brakes, Hydraulic: 2; Air Bags:Frontal: 1; Engine: 1; Engine And Engine Cooling:Cooling System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 2 |
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 6; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (6). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 1 |
| 2007 | 3 |
| 2008 | 5 |
| 2009 | 2 |
| 2010 | 4 |
| 2011 | 1 |
| 2012 | 2 |
| 2016 | 2 |
2006: 1; 2007: 3; 2008: 5; 2009: 2; 2010: 4; 2011: 1; 2012: 2; 2016: 2
Pattern summary
Electrical System: Instrument Cluster/Panel leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10165245 · 2006-08-11 (August 11, 2006)
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER ASSIST STEERING AND THE POWER ASSIST BRAKES FAILED SIMULTANEOUSLY, CAUSING A LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO DETERMINED THE POWER STEERING PUMP AND BOOSTER HAD FAILED, ALONG WITH THE BOOSTER THAT LED TO THE POWER ASSIST BRAKE SYSTEM.
Owner-reported narrative. 57,000 miles reported. Look up ODI 10165245 at NHTSA ↗
Owner report 10184073 · 2007-03-02 (March 2, 2007)
THE SPEEDOMETER ON MY 2004 CHEVROLET SUBURBAN DOES NOT READ THE CORRECT SPEED. I AM CONCERNED THAT MY 16 YEAR OLD DAUGHTER IS NOT EXPERIENCED ENOUGH TO REALIZE THAT THE SPEEDOMETER IS WRONG, CAUSING HER TO DRIVE AT AN UNSAFE SPEED, INCREASING THE RISK OF AN EXCESSIVE SPEED ACCIDENT. CONVERSELY, AS THE SPEEDOMETER TYPICALLY READS A SPEED HIGHER THAN ACTUAL SPEED, I AM CONCERNED ABOUT CREATING A TRAFFIC HAZARD BY IMPEDING THE FLOW OF TRAFFIC AND POSSIBLY BEING REAR ENDED BY A FASTER VEHICLE. I BELIEVE THAT THESE CONCERNS ARE A SAFETY RISK WITH…
Owner-reported narrative. 45,000 miles reported. Look up ODI 10184073 at NHTSA ↗
Owner report 10188658 · 2007-04-23 (April 23, 2007)
1. DRIVING AT HIGHWAY SPEEDS WHEN SPEEDOMETER STARTS SLOWLY REGISTERING DOWN TO ZERO 2. COULD NOT TELL HOW FAST I WAS GOING 3. DEALERSHIP AGREED TO REPLACE THE INSTRUMENT CLUSTER. *JB
Owner-reported narrative. 38,000 miles reported. Look up ODI 10188658 at NHTSA ↗
Owner report 10195022 · 2007-06-30 (June 30, 2007)
2004 CHEVY SUBURBAN 2500 SERIES WITH QUADRASTEER. THE REAR WHEEL STEERING FAULTS APPROXIMATELY EVERY 5 MILES, OFTEN WHEN EXITING A TURN. THIS CAN LEAVE THE REAR WHEELS FULL LEFT (OR RIGHT) IF THE TURN WAS TIGHT CAUSING THE VEHICLE TO CRAB DOWN THE ROAD SIDEWAYS. IF THE ROAD IS NOT WIDE AND THE DRIVER IS NOT EXTREMELY AWARE A SIDESWIPE ACCIDENT COULD EASILY OCCUR. THE REAR WHEELS SLOWLY SELF CENTER AFTER 10 TO 15 SECONDS. VEHICLE HAS BEEN BACK TO THE DEALER MANY TIMES. THEY EITHER SAY THEY HAVE REPLACED A SENSOR, TIGHTENED A LOOSE CONNECTI…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10195022 at NHTSA ↗
Owner report 10215312 · 2008-01-18 (January 18, 2008)
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT'S HUSBAND WAS INVOLVED IN A FRONTAL CRASH. WHILE DRIVING 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE AND DROVE INTO A DITCH. THE FRONT END WAS COMPLETELY DAMAGED. THE INSURANCE COMPANY CLAIMED THAT THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Owner-reported narrative. 150,000 miles reported. Look up ODI 10215312 at NHTSA ↗
Owner report 10218212 · 2008-02-16 (February 16, 2008)
POWER SEAT ON DRIVER'S SIDE QUIT WORKING ALONG WITH SEAT WARMERS ON BOTH FRONT SEATS. EXAMINATION FOUND THAT THE ELECTRICAL FEED AT THE REAR OF THE DRIVER'S SEAT HAD FAILED IN SOME MANNER, CAUSING HIGH RESISTANCE IN THE POWER AND GROUND CIRCUITS WHICH IN TURN LED TO ARCING AND BURNING OF THE PLASTIC CONNECTOR. THE AMOUNT OF DAMAGE TO THE CONNECTOR AND ITS PROXIMITY TO CARPETING AND POTENTIAL CONTENTS IN THE VEHICLE RAISES CONCERNS OF A POSSIBLE INTERIOR FIRE. *TR
Owner-reported narrative. 52,789 miles reported. Look up ODI 10218212 at NHTSA ↗
Owner report 10243089 · 2008-09-22 (September 22, 2008)
REAR HEATER HOSE RUBBING ON THE FRAME OF VEHICLE CAUSED A FAILURE. *TR
Owner-reported narrative. 82,000 miles reported. Look up ODI 10243089 at NHTSA ↗
Owner report 10244730 · 2008-10-08 (October 8, 2008)
A SHORT IN THE WIRING THAT POWERS THE HEATED SEATS AND POWER DRIVERS SEAT. CONNECTOR IS BURNED AND MELTED. AS A RESULT OF THE SHORT, MY BATTERY HAS BEEN DRAINED TWICE. LUCKILY THIS WAS FOUND BEFORE A FIRE OR SERIOUS INJURY. *TR
Owner-reported narrative. 52,341 miles reported. Look up ODI 10244730 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.