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U.S. public vehicle records

2004 Chevrolet SUBURBAN 2500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

0 distinct recall campaigns

76,599 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 20 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System: Instrument Cluster/Panel is the most frequently named component, appearing in 5 of 20 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior630.0%
Electrical and battery issues420.0%
Steering behavior210.0%
Fuel system concerns15.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System: Instrument Cluster/Panel
5
Electrical System
2
Seats
2
Service Brakes
2
Service Brakes, Hydraulic
2
Air Bags:Frontal
1
Engine
1
Engine And Engine Cooling:Cooling System
1
Component breakdown data
CategoryCount
Electrical System: Instrument Cluster/Panel5
Electrical System2
Seats2
Service Brakes2
Service Brakes, Hydraulic2
Air Bags:Frontal1
Engine1
Engine And Engine Cooling:Cooling System1

Electrical System: Instrument Cluster/Panel: 5; Electrical System: 2; Seats: 2; Service Brakes: 2; Service Brakes, Hydraulic: 2; Air Bags:Frontal: 1; Engine: 1; Engine And Engine Cooling:Cooling System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
6
75,000 to 99,999
6
100,000 to 149,999
3
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9996
75,000 to 99,9996
100,000 to 149,9993
150,000 and above2

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 6; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (6). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2006
1
2007
3
2008
5
2009
2
2010
4
2011
1
2012
2
2016
2
Complaints over time data
CategoryCount
20061
20073
20085
20092
20104
20111
20122
20162

2006: 1; 2007: 3; 2008: 5; 2009: 2; 2010: 4; 2011: 1; 2012: 2; 2016: 2

Pattern summary

Electrical System: Instrument Cluster/Panel leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10165245 · 2006-08-11 (August 11, 2006)

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER ASSIST STEERING AND THE POWER ASSIST BRAKES FAILED SIMULTANEOUSLY, CAUSING A LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO DETERMINED THE POWER STEERING PUMP AND BOOSTER HAD FAILED, ALONG WITH THE BOOSTER THAT LED TO THE POWER ASSIST BRAKE SYSTEM.

Owner-reported narrative. 57,000 miles reported. Look up ODI 10165245 at NHTSA ↗

Owner report 10302161 · 2010-01-25 (January 25, 2010)

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. AT LOW SPEEDS, HE WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND ACCORDINGLY. IT SEEMED THAT THE ABS WOULD ACTIVATE AND CAUSE HIM TO MOVE A FEW FEET FORWARD. THE ABS ALSO INCREASED THE STOPPING DISTANCE AND ALMOST CAUSED THE CONTACT TO CRASH ON TWO OCCASIONS. HE TOOK THE VEHICLE TO THE DEALER BUT THERE WERE NO CODES PRODUCED. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. HE CALLED THE MANUFACTURER AND ASKED IF THEY COULD INCLUDE HIS VEHICLE IN RECALL 05V379000 BUT WAS INFORMED TH…

Owner-reported narrative. 76,000 miles reported. Look up ODI 10302161 at NHTSA ↗

Owner report 10218212 · 2008-02-16 (February 16, 2008)

POWER SEAT ON DRIVER'S SIDE QUIT WORKING ALONG WITH SEAT WARMERS ON BOTH FRONT SEATS. EXAMINATION FOUND THAT THE ELECTRICAL FEED AT THE REAR OF THE DRIVER'S SEAT HAD FAILED IN SOME MANNER, CAUSING HIGH RESISTANCE IN THE POWER AND GROUND CIRCUITS WHICH IN TURN LED TO ARCING AND BURNING OF THE PLASTIC CONNECTOR. THE AMOUNT OF DAMAGE TO THE CONNECTOR AND ITS PROXIMITY TO CARPETING AND POTENTIAL CONTENTS IN THE VEHICLE RAISES CONCERNS OF A POSSIBLE INTERIOR FIRE. *TR

Owner-reported narrative. 52,789 miles reported. Look up ODI 10218212 at NHTSA ↗

Owner report 10244730 · 2008-10-08 (October 8, 2008)

A SHORT IN THE WIRING THAT POWERS THE HEATED SEATS AND POWER DRIVERS SEAT. CONNECTOR IS BURNED AND MELTED. AS A RESULT OF THE SHORT, MY BATTERY HAS BEEN DRAINED TWICE. LUCKILY THIS WAS FOUND BEFORE A FIRE OR SERIOUS INJURY. *TR

Owner-reported narrative. 52,341 miles reported. Look up ODI 10244730 at NHTSA ↗

Owner report 10195022 · 2007-06-30 (June 30, 2007)

2004 CHEVY SUBURBAN 2500 SERIES WITH QUADRASTEER. THE REAR WHEEL STEERING FAULTS APPROXIMATELY EVERY 5 MILES, OFTEN WHEN EXITING A TURN. THIS CAN LEAVE THE REAR WHEELS FULL LEFT (OR RIGHT) IF THE TURN WAS TIGHT CAUSING THE VEHICLE TO CRAB DOWN THE ROAD SIDEWAYS. IF THE ROAD IS NOT WIDE AND THE DRIVER IS NOT EXTREMELY AWARE A SIDESWIPE ACCIDENT COULD EASILY OCCUR. THE REAR WHEELS SLOWLY SELF CENTER AFTER 10 TO 15 SECONDS. VEHICLE HAS BEEN BACK TO THE DEALER MANY TIMES. THEY EITHER SAY THEY HAVE REPLACED A SENSOR, TIGHTENED A LOOSE CONNECTI…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10195022 at NHTSA ↗

Owner report 10865319 · 2016-05-17 (May 17, 2016)

FUEL RUNNING OUT TOP OF GAS TANK AFTER FUELING

Owner-reported narrative. 144,000 miles reported. Look up ODI 10865319 at NHTSA ↗