2011 Chevrolet SUBURBAN 1500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
80 owner complaints analyzed
2 distinct recall campaigns
80,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 51 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 32 of 80 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 5 | 6.3% |
| Steering behavior | 4 | 5.0% |
| Transmission and shifting | 3 | 3.8% |
| Braking behavior | 2 | 2.5% |
| Fuel system concerns | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 32 |
| Unknown Or Other | 32 |
| Structure | 9 |
| Structure:Body | 8 |
| Power Train | 5 |
| Electrical System | 4 |
| Seats | 4 |
| Vehicle Speed Control | 3 |
Air Bags: 32; Unknown Or Other: 32; Structure: 9; Structure:Body: 8; Power Train: 5; Electrical System: 4; Seats: 4; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 9 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 16 |
| 100,000 to 149,999 | 13 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 9; 50,000 to 74,999: 10; 75,000 to 99,999: 16; 100,000 to 149,999: 13; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (16). 29 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 6 |
| 2016 | 24 |
| 2017 | 18 |
| 2018 | 13 |
| 2019 | 5 |
| 2021 | 1 |
2011: 3; 2012: 3; 2013: 2; 2014: 5; 2015: 6; 2016: 24; 2017: 18; 2018: 13; 2019: 5; 2021: 1
Pattern summary
Air Bags leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10401870 · 2011-05-16 (May 16, 2011)
TRANSMISSION. VEHICLE WILL LUNGE SOMETIMES JUST BEFORE COMING TO A COMPLETE STOP. FEELS LIKE THE VEHICLE HAS BE HIT LIGHTLY FROM THE BACK END. HAVE COME CLOSE TO REAR ENDING OTHER CARS. THE LUNGE LAST FOR JUST A SPLIT SECOND.
Owner-reported narrative. 12,430 miles reported. Look up ODI 10401870 at NHTSA ↗
Owner report 10435584 · 2011-11-14 (November 14, 2011)
THE VEHICLE IS ONE WEEK OLD WITH 1200 MILES ON THE CLOCK. THE PROPSHAFTS ARE SEVERELY RUSTING. THE YOKES ARE RUSTED. DEALER SAID GM REFUSED TO FURTHER PERFORM REPAIR AND CONSIDER IT NORMAL. *TR
Owner-reported narrative. Look up ODI 10435584 at NHTSA ↗
Owner report 10441080 · 2011-12-23 (December 23, 2011)
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING 80 MPH TO PASS ANOTHER VEHICLE WHEN THE ACCELERATOR PEDAL BECAME STUCK, CAUSING THE VEHICLE TO EXHIBIT SUDDEN ACCELERATION. THE VEHICLE CONTINUED TO ACCELERATE UP TO 90 MPH AND WOULD NOT SLOW DOWN. THE CONTACT CONTINUOUSLY DEPRESSED THE BRAKES BEFORE THE VEHICLE FINALLY DECELERATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,700.
Owner-reported narrative. 6,700 miles reported. Look up ODI 10441080 at NHTSA ↗
Owner report 10443408 · 2012-01-11 (January 11, 2012)
TL* THE CONTACT OWNS 2011 CHEVROLET SUBURBAN LTZ. THE CONTACT WAS DRIVING 15 MPH WHEN THE PASSENGER SIDE ARM REST DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE 4,200. UPDATED 02/14/12*LJ THE CONSUMER STATED THE PART WAS REPALCED ON 01/23/12. ALSO THERE WAS A PROBLEM WITH THE GPS. UPDATED 02/17/12
Owner-reported narrative. 4,000 miles reported. Look up ODI 10443408 at NHTSA ↗
Owner report 10445370 · 2012-01-26 (January 26, 2012)
2011 CHEVROLET SUBURBAN 1500. CONSUMER STATES WHEN THE TAILGATE IS COMMANDED TO LIFT IT RAISES BETWEEN 20% AND 50% AND THEN RETURNS TO THE BOTTOM AND LOCKS WITHOUT STOPPING *TGW THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER, THE TAILGATE LIFTED APPROXIMATELY 80% AND THEN WITHOUT WARNING AN EXPLOSIVE NOISE OCCURRED AND A VIOLENT DOWNWARD MOTION CAUSED IT TO CLOSE AND LOCK. THE CONSUMER WENT TO ANOTHER DEALER AND THE TAILGATE OPENED FULLY AND THEN CLOSED AND LOCKED WITHOUT COMMAND. THE CONSUMER STATED HE HAS BEEN TO THE DEALER SIX TIMES FOR…
Owner-reported narrative. Look up ODI 10445370 at NHTSA ↗
Owner report 10481282 · 2012-10-21 (October 21, 2012)
WHEN TRYING TO COME TO A STOP THE VEHICLE SEEMS TO SUDDENLY ACCELERATE RIGHT BEFORE STOPPING. THE VEHICLE IS GOING LESS THAN 5 MPH AND IT QUICKLY LUNGES FORWARD RIGHT BEFORE IT GETS COMPLETELY STOPPED. HAS DONE THIS ON AT LEAST 3 DIFFERENT OCCASIONS. IF I HAD BEEN VERY CLOSE TO THE CAR/OBJECT IN FRONT OF ME I MIGHT HAVE HIT IT. *TR
Owner-reported narrative. 35,000 miles reported. Look up ODI 10481282 at NHTSA ↗
Owner report 10556656 · 2013-12-19 (December 19, 2013)
TL* THE CONTACT OWNS 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT A MOLD AND MILDEW ODOR WAS BEING EMITTED FROM THE HEATING AND COOLING VENTS. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Owner-reported narrative. 35,000 miles reported. Look up ODI 10556656 at NHTSA ↗
Owner report 10557926 · 2013-12-31 (December 31, 2013)
BEGAN TO NOTICE A MOLD/MILDEW SMELL IN VEHICLE BOTH IN THE CABIN AND WHEN A/C ON. VEHICLE WAS TAKEN TO GM SERVICE DEALERS TO LOCATE PROBLEM. UNABLE TO LOCATE LEAK AT FIRST INSPECTION. ANOTHER GM DEALERSHIP ACKNOWLEDGED HEAVY MOLD SMELL IN VEHICLE UPON ENTERING, HOWEVER UNABLE TO LOCATE. CONSUMER BEGAN TO SEARCH FOR LEAK AND FOUND WATER HAD ACCUMULATED UNDER FLOORBOARD OF DRIVER'S SIDE. CARPET/PADDING SOAKED AND VERY STRONG MOLD ODOR UPON LIFTING OF CARPET. DEALER STILL HAS VEHICLE AS OF 12/30 AND NO LEAK CAN BE FOUND. MANUFACTURER NOT…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10557926 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V007000 · Suspension:Rear:Axle:Spindle
Reported: 2011-01-06 (January 6, 2011)
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Consequence: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
NHTSA campaign record ↗11V339000 · Steering:Linkages
Reported: 2011-06-28 (June 28, 2011)
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
NHTSA campaign record ↗