2019 Chevrolet SILVERADO 3500: complaints, problems and recalls

EXPERIENCED KNOWN CHUGGLE ISSUE AT ONLY 200 MILES ON THE NEW VEHICLE. INFORMATION REGARDING THIS KNOWN ISSUE BY GM BELOW (KNOWN ISSUE SINCE 2017). #PIP5480: HESITATION, BUMP OR CHUGGLE INVOLVED REGION OR COUNTRY: NORTH AMERICA ADDITIONAL RPO/S: 6.6 L5P CONDITION: CUSTOMER CONCERN MAY BE OF A HESITATION, BUMP, CHUGGLE, JERK OR A FEELING OF HARSHNESS UNDER THE FOLLOWING CONDITIONS:  1. VEHICLE SPEED IN THE RANGE OF 25-45 MPH.  2. LIGHT ACCELERATOR PEDAL TIP-IN OR TIP-OUT MANEUVER.  3. TRANSMISSION IN 3RD GEAR. …

Owner-reported narrative. 200 miles reported. Look up ODI 11150770 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 3500. WHILE DRIVING 45-65 MPH AND TOWING A WORK AND PLAY TOW TRAILER, THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE CONTACT ALSO DETECTED DIESEL FUEL LEAKING WHILE THE IGNITION WAS IN THE ON POSITION AND THAT THE FUEL FILTER HOUSING HAD DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SCREW DETACHED FROM THE FUEL FILTER HOUSIN…

Owner-reported narrative. 6,280 miles reported. Look up ODI 11267873 at NHTSA ↗

VEHICLE IS USED TO TOW A FIFTH WHEEL RV. THE EXHAUST HEAT FROM THE TRUCK HAS MELTED /DEFORMED FIBERGLASS AND PLASTIC ON THE FIFTH WHEEL DIRECTLY BEHIND THE EXHAUST OUTLET. THE TRUCK IS COMPLETELY STOCK WITHOUT ANY AFTER MARKET ADDITIONS. THE TRUCK HAS LESS THEN 10 K MILES, AND THE DAMAGE OCCURRED AROUND 8500 MILES. I AM CONCERNED ABOUT THE TRUCK CAUSING A FIRE ON THE RV. I HAVE CONTACTED THE MANUFACTURER BUT THEY HAVE NOT OFFERED ANY RESOLUTION TO THE PROBLEM. I CANNOT SPECIFY WHETHER THE DAMAGE OCCURRED WHEN STANDING OR DRIVING AS IT WAS DISCO…

Owner-reported narrative. 8,500 miles reported. Look up ODI 11365424 at NHTSA ↗

TRUCK HAD A VIBRATION IN 4WD WHEN ACCELERATING SINCE PURCHASED NEW IN SEPTEMBER 2018. FOUND EXCESSIVE METAL ON TRANSFER CASE MAGNETIC DRAIN PLUG. AFTER SEVERAL WARRANTY VISITS TO MULTIPLE DEALERSHIP SERVICE DEPARTMENTS THAT DENIED ANY WARRANTY ISSUE EXISTED, I PAID OUT OF POCKET TO HAVE A REPUTABLE TRANSMISSION COMPANY PULL AND OPEN UP THE TRANSFER CASE. THE TRANSMISSION COMPANY DETERMINED THE TRANSFER CASE HAD A MANUFACTURING DEFECT WHERE A DRIVE SPROCKET HAD BEEN IMPROPERLY SPACED ON THE OUTPUT SHAFT CAUSING THE 4WD CHAIN TO RUN AT AN ANGLE…

Owner-reported narrative. 500 miles reported. Look up ODI 11403978 at NHTSA ↗

The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.

Owner-reported narrative. Look up ODI 11440125 at NHTSA ↗

The contact owns a 2019 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner-reported narrative. Look up ODI 11442517 at NHTSA ↗

Truck was parked, windows up with the key/FOB partially inserted into the ignition. Spare key/FOB was approximately 2 miles away. Mid afternoon on Saturday I could hear a vehicle start run for a few seconds and shut off. I assumed it was a neighbors vehicle. This occurred at least 5 times and it peaked my interest. It was my truck starting on its own. I went outside and opened the drivers door… the radio stopped playing and the dash went dark. It has not repeated since Saturday. Mileage 41256. Approximately 3 months ago the radio would…

Owner-reported narrative. Look up ODI 11464856 at NHTSA ↗

The electrical connector vibrated loose at the injector. The mechanic said he has seen this happen before and GM said its because those motors vibrate excessively. It caused my vehicle to run in reduced power mode. In that mode it was lurching forward uncontrollably and it felt like the transmission was banging. What damage will that alone cause in the future? Also, if GM knows there is an issue, why isn't it fixed? Why is the consumer responsible for poor engineering or design flaws? It isn't normal wear and tear or neglect on my part. The rep…

Owner-reported narrative. Look up ODI 11522066 at NHTSA ↗

Reported: 2019-04-25 (April 25, 2019)

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence: A short-circuit may damage the engine components and increase the risk of fire.

Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Reported: 2021-07-01 (July 1, 2021)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Reported: 2023-02-02 (February 2, 2023)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Reported: 2024-10-10 (October 10, 2024)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

Reported: 2025-06-26 (June 26, 2025)

General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

Reported: 2026-03-19 (March 19, 2026)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

Remedy: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Reported: 2026-05-21 (May 21, 2026)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

Remedy: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.