2021 Chevrolet SILVERADO 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
84 owner complaints analyzed
6 distinct recall campaigns
32,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 28 of 84 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 16 | 19.0% |
| Braking behavior | 16 | 19.0% |
| Electrical and battery issues | 5 | 6.0% |
| Steering behavior | 4 | 4.8% |
| Fuel system concerns | 2 | 2.4% |
| Engine operation | 1 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 28 |
| Electrical System | 17 |
| Service Brakes | 12 |
| Latches/Locks/Linkages | 8 |
| Engine | 7 |
| Fuel/Propulsion System | 6 |
| Unknown Or Other | 6 |
| Structure:Body | 3 |
Power Train: 28; Electrical System: 17; Service Brakes: 12; Latches/Locks/Linkages: 8; Engine: 7; Fuel/Propulsion System: 6; Unknown Or Other: 6; Structure:Body: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 67 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 7 |
| 2024 | 21 |
| 2025 | 29 |
| 2026 | 11 |
2021: 11; 2022: 5; 2023: 7; 2024: 21; 2025: 29; 2026: 11
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 16 complaint narratives. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11388641 · 2021-01-18 (January 18, 2021)
6.6L GAS TRUCK WOULD NOT START. FORUMS IVE VISITED STATE THIS IS A KNOWN PROBLEM WITH THE ECM. AFTER APPROX 30MINS IT STARTED. HOWEVER BEFORE THAT IT SPUTTERED OUT EVERY TIME I WOULD TRY TO START IT. IT APPEARS TO BE AN INTERMITTENT PROBLEM. IT RAN FINE ONCE IT EVENTUALLY DID START. ALSO AUTO START WOULDN'T ENGAGE WHEN THIS PROBLEM WAS OCCURRING.
Owner-reported narrative. 1,656 miles reported. Look up ODI 11388641 at NHTSA ↗
Owner report 11394741 · 2021-02-04 (February 4, 2021)
I'M HAVING A SEVERE PROBLEMS WITH THE EXTREMELY LARGE SIDE MIRRORS CAUSING A BLIND SPOT WITH CROSSING TRAFFIC. I BELIEVE I'M A VERY CAREFUL DRIVER TO AVOID ACCIDENTS, SO A COUPLE DAYS AFTER PURCHASING THE VEHICLE, I CAME TO AN INTERSECTION AND STOPPED TO MAKE SURE THERE WAS NO CROSSING TRAFFIC BEFORE DRIVING THROUGH. AS I BEGAN TO GO THROUGH THE INTERSECTION, I NEARLY PULLED OUT IN FRONT OF A CROSSING VEHICLE, A VEHICLE THAT WAS NO WHERE IN VIEW WHEN I STARTED TO GO THROUGH THE INTERSECTION. I WAS THINKING TO MYSELF WHERE DID THAT VEHICLE COME …
Owner-reported narrative. Look up ODI 11394741 at NHTSA ↗
Owner report 11406258 · 2021-04-03 (April 3, 2021)
MY TRUCK WILL NOT START RANDOMLY. THE TRUCK WILL CRANK BUT WON'T FIRE. IF I WAIT A WHILE IT WILL EVENTUALLY START. I TOOK IT TO THE DEALER AND WAS TOLD THAT THEY COULD NOT RECREATE IT. NO CHECK ENGINE LIGHT ON AND NO ERROR CODES NOTED.
Owner-reported narrative. 4,200 miles reported. Look up ODI 11406258 at NHTSA ↗
Owner report 11416218 · 2021-05-11 (May 11, 2021)
AFTER TWO WEEKS OF OWNERSHIP, THE REAR CAMERA HAS STOPPED WORKING. INSTEAD, I RECEIVE AN ERROR MESSAGE. THERE ARE NO SHORTAGE OF COMPLAINTS LIKE THIS ON VARIOUS MODEL CHEVROLET FORUMS. MOST 2020/2021 CUSTOMERS INDICATING THERE HAS NOT BEEN RESOLUTION OR SPECIFIC ISSUE IDENTIFIED.
Owner-reported narrative. 261 miles reported. Look up ODI 11416218 at NHTSA ↗
Owner report 11421133 · 2021-06-16 (June 16, 2021)
The contact owned a 2021 Chevrolet Silverado 2500. The contact stated while driving 35 mph, the contact noticed flames coming from the cab and the bed of the vehicle. The contact stated that the flames grew bigger and the contact pulled over to the side of the road and exited the vehicle before the vehicle became fully engulfed in flames. A report was made with the fire department. There were no injuries. Medical attention was sought for mental and emotional purposes related to the incident. The vehicle was deemed a total loss. The dealer was c…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11421133 at NHTSA ↗
Owner report 11424150 · 2021-07-09 (July 9, 2021)
Front Park Assist (FPA) system did not provide any level of advanced alert until after impact when all conditions were fully met as stated in the user's manual for the Park Assist system. NOTE: Text after bullets are extracts from user's manual while test in () are owner's feedback during incident when FPA failed to alert. •as the vehicle moves at speeds of less than 8 km/h (5 mph) ( the vehicle was going 1-2 MPH) •the sensors on the bumpers may detect objects up to 1.2 m (4 ft) in front (Front Park Assist (FPA) detection was not until pi…
Owner-reported narrative. Look up ODI 11424150 at NHTSA ↗
Owner report 11428269 · 2021-08-08 (August 8, 2021)
Brakes: the brakes do not stop the vehicle without excessive pressure to the pedal. Especially carrying a trailer with the exhaust brake & trailer brakes in effect. Takes excessive distance for vehicle to stop. Pedal must be pressed 3/4 to the floor for it to start to apply brakes. It is extremely difficult to stop this vehicle at any speed over 45mph. Have not taken to dealer, was expecting a recall but none until now. Steering: when I turn the steering wheel at low speeds such as backing into a parking spot, there’s a loud squealing noise c…
Owner-reported narrative. Look up ODI 11428269 at NHTSA ↗
Owner report 11430756 · 2021-08-27 (August 27, 2021)
While in a McDonalds drive through Truck lost all braking ability. Pedal went right to the floor. Truck had to be put in park to stop and shut down. After re starting engine brakes started functioning again. Very scary incident.
Owner-reported narrative. Look up ODI 11430756 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V792000 · Seat Belts:Critical Fasteners | Seat Belts
Reported: 2020-12-17 (December 17, 2020)
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
NHTSA campaign record ↗20V811000 · Seat Belts:Critical Fasteners | Seat Belts
Reported: 2020-12-23 (December 23, 2020)
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
NHTSA campaign record ↗21V578000 · Tires:Temporary/Emergency Spare Tire
Reported: 2021-07-29 (July 29, 2021)
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
NHTSA campaign record ↗21V758000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module
Reported: 2021-09-29 (September 29, 2021)
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Consequence: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
NHTSA campaign record ↗24V060000 · Latches/Locks/Linkages:Tailgate:Latch
Reported: 2024-02-01 (February 1, 2024)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign record ↗24V797000 · Power Train:Automatic Transmission:Fluid/Lubricant:Valves/Valve Body | Power Train:Automatic Transmission:Control Module:Software
Reported: 2024-10-24 (October 24, 2024)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Consequence: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
NHTSA campaign record ↗