2014 Chevrolet SILVERADO 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
40 owner complaints analyzed
2 distinct recall campaigns
70,900 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 24 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 8 of 40 complaints (20.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 10.0% |
| Fuel system concerns | 4 | 10.0% |
| Transmission and shifting | 3 | 7.5% |
| Engine operation | 3 | 7.5% |
| Braking behavior | 1 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 8 |
| Engine | 7 |
| Air Bags | 6 |
| Electrical System | 6 |
| Power Train | 5 |
| Unknown Or Other | 5 |
| Steering | 4 |
| Seat Belts | 2 |
Fuel/Propulsion System: 8; Engine: 7; Air Bags: 6; Electrical System: 6; Power Train: 5; Unknown Or Other: 5; Steering: 4; Seat Belts: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 4 |
Under 25,000: 7; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 5; 100,000 to 149,999: 3; 150,000 and above: 4
Under 25,000 miles has the most reports with usable mileage (7). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 10 |
| 2024 | 2 |
| 2025 | 1 |
2014: 3; 2015: 1; 2016: 3; 2017: 3; 2018: 2; 2019: 5; 2020: 3; 2021: 4; 2022: 3; 2023: 10; 2024: 2; 2025: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Steering behavior appears in 4 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10577570 · 2014-04-05 (April 5, 2014)
THE FOUR WHEEL DRIVE SYSTEM BROKE, THE YOKE OR UNIVERSAL JOINT GAVE OUT AT THE FRONT DIFFERENTIAL. THE DEALER AND GENERAL MOTORS ARE SAYING IT HAD TO BE DUE TO WORKING THE TRUCK TO HARD, OR BEYOND THE ABILITIES OF THE TRUCK. NO ONE TOOK ANY STEPS TO SEE IF ANY OF THESE PARTS HAD A DEFECT, THE QUESTION OF A POSSIBLE DEFECTED PART WAS RAISED, AND QUICKLY DISMISSED!!!!!! THIS MY WARNING TO ANY ONE WHO IS THINKING OF BUYING A GM TRUCK. DO YOU REALLY HAVE ANY WARRANTY COVERAGE? *TR
Owner-reported narrative. 1,900 miles reported. Look up ODI 10577570 at NHTSA ↗
Owner report 10652894 · 2014-11-05 (November 5, 2014)
THE ABS ENGAGES AT SLOW SPEEDS INCLUDING DRY CONDITIONS, LEADING TO TOTAL LOSS OF BRAKING AND INCREASED STOPPING DISTANCES. *TR
Owner-reported narrative. 12,651 miles reported. Look up ODI 10652894 at NHTSA ↗
Owner report 10660762 · 2014-11-25 (November 25, 2014)
ON OCTOBER 21, 2014 THE ENTIRE FUSE PANEL MELTED DOWN AND CAUGHT FIRE. THE TRUCK HAD STOPPED RUNNING. THE HOOD WAS ABLE TO BE RAISED AND THE FIRE WAS PUT OUT WITH FIRE EXTINGUISHER. THE TRUCK WAS TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. GM HAS TAKEN NO RESPONSIBILITY IN THE REPAIR OF THIS VEHICLE. MY INSURANCE COMPANY HAS AGREED TO PAY THE REPAIR BILL. THE CLAIM 048186-GB HAS BEEN SENT TO GM FOR REPAYMENT. I STRONGLY FEEL THAT THIS IS A MANUFACTURING DEFECT BY GM. THERE IS ALSO A SAFETY RECALL ISSUED FOR THIS VEHICLE #14515 WHICH…
Owner-reported narrative. 5,487 miles reported. Look up ODI 10660762 at NHTSA ↗
Owner report 10714382 · 2015-05-04 (May 4, 2015)
SHIFTED TRUCK INTO REVERSE WHILE PLOWING MY DRIVEWAY, TRUCK MADE A LARGE SNAP SOUND IN FRONT END AND WOULDN'T MOVE - OIL WAS DISPERSED ALL OVER THE GROUND. IN THE END - FRONT YOKE BROKE, CAUSING DRIVE SHAFT TO HIT OIL FILTER AND BUSTING IT OFF. TRUCK WAS UNDER WARRANTY SO NO COST BUT THIS IS DANGEROUS. HAD I BEEN MOVING THIS COULD HAVE CAUSED A TRUCK TO FLIP END FOR END. *TR
Owner-reported narrative. 12,500 miles reported. Look up ODI 10714382 at NHTSA ↗
Owner report 10892623 · 2016-08-02 (August 2, 2016)
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. WHILE DRIVING 30 MPH, A BURNING ODOR EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE GRAVEL GUARD AROUND THE FUEL TANK WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE BY POURING WATER ON THE FLAMES. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,030.
Owner-reported narrative. 20,030 miles reported. Look up ODI 10892623 at NHTSA ↗
Owner report 10904393 · 2016-09-07 (September 7, 2016)
NOTHING HAPPENED TO MY VEHICLE. I WANT TO REPORT THE ACTIONS OF A TRUCKER WHILE ON A TRIP TO NY TO VISIT RELATIVES. WE WERE DRIVING ON 95N IN THE PASSING LANE. A TRACTOR/TRAILER CAME ROLLING UPON US, BLOWING THE HORN FOR US TO GET IN THE SLOW LANE. WE MOVED TO THE SLOW LANE, THE TRUCK PASSED, GIVING MY HUSBAND THE FINGER AS HE DROVE BY, THEN ATTEMPTED TO RUN US OFF THE ROAD. HE SWERVED HIS VEHICLE TOWARDS OURS, CAUSING US TO SWERVE TO THE RIGHT. THERE WAS NO DAMAGE TO OUR VEHICLE, BUT THIS INDIVIDUAL WAS DRIVING EXTREMELY RECKLESS AND AT…
Owner-reported narrative. 83,000 miles reported. Look up ODI 10904393 at NHTSA ↗
Owner report 10937227 · 2016-12-23 (December 23, 2016)
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ENGINE STARTED RATTLING, AND THE ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,210.
Owner-reported narrative. 4,210 miles reported. Look up ODI 10937227 at NHTSA ↗
Owner report 10983923 · 2017-05-07 (May 7, 2017)
WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.
Owner-reported narrative. 95,000 miles reported. Look up ODI 10983923 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V267000 · Equipment
Reported: 2018-04-26 (April 26, 2018)
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
NHTSA campaign record ↗21V054000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA campaign record ↗