2023 Chevrolet EQUINOX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
95 owner complaints analyzed
3 distinct recall campaigns
22,001 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 44 of 95 complaints (46.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 38 | 40.0% |
| Engine operation | 20 | 21.1% |
| Braking behavior | 17 | 17.9% |
| Steering behavior | 6 | 6.3% |
| Transmission and shifting | 3 | 3.2% |
| Electrical and battery issues | 3 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 44 |
| Engine | 17 |
| Unknown Or Other | 17 |
| Service Brakes | 14 |
| Electrical System | 12 |
| Steering | 7 |
| Power Train | 5 |
| Fuel System, Gasoline | 4 |
Fuel/Propulsion System: 44; Engine: 17; Unknown Or Other: 17; Service Brakes: 14; Electrical System: 12; Steering: 7; Power Train: 5; Fuel System, Gasoline: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 5; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 85 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 26 |
| 2024 | 26 |
| 2025 | 18 |
| 2026 | 25 |
2023: 26; 2024: 26; 2025: 18; 2026: 25
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 38 complaint narratives. Engine operation appears in 20 complaint narratives. Braking behavior appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11503877 · 2023-01-26 (January 26, 2023)
I went to the gas station to fill the car with gas. I pulled along the pumps and put on the brakes but they failed and I applied again failed again so I put into netural and ran into a pole. I called GM and they checked the brakes could not find any problem. I ask if they checked the computer but they didn't know. the Equinox only had 170 miles on it. That is my problem.
Owner-reported narrative. Look up ODI 11503877 at NHTSA ↗
Owner report 11507636 · 2023-02-16 (February 16, 2023)
Getting vibration and loud noise at 35 to 40 mph since taking delivery. Have contacted dealership and they are waiting for GM to respond. I have seen similar complaints about drive line and drive axle complaints for earlier model year Chevrolet equinox.
Owner-reported narrative. Look up ODI 11507636 at NHTSA ↗
Owner report 11509281 · 2023-02-27 (February 27, 2023)
The contact's wife owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine, ECM, and traction control warning lights illuminated. The contact also stated that the vehicle failed to accelerate above 60 MPH, with the accelerator pedal depressed to the floorboard. The contact stated that on several occasions, the vehicle failed to turn off or start up while depressing the START/STOP button. The vehicle was taken to a dealer where the vehicle was diagnosed with a loss of communication codes; however,…
Owner-reported narrative. 5,321 miles reported. Look up ODI 11509281 at NHTSA ↗
Owner report 11524868 · 2023-06-01 (June 1, 2023)
The van shuts off automatically after 15 minutes idling, I went in a store and left a senior in the back seat that the door was in child safety mode and the when the auto shut off, he almost suffocated from the heat. and wasn't able to open door. I felt he is safe since I left the engine on. Why is not installed a sensor that detects body heat in the auto and keeps the car Running. Years ago, a baby was allowed in infant seat in the front and much less babies were forgotten in the Vehicle the same question again Why is not installed…
Owner-reported narrative. Look up ODI 11524868 at NHTSA ↗
Owner report 11531937 · 2023-07-12 (July 12, 2023)
was traveling about 45mph when warning lights come on engine light, brake light, abs light and "P" light and traction light. When brake petal was applied the petal went to the floor. Emergency brake would not work.
Owner-reported narrative. Look up ODI 11531937 at NHTSA ↗
Owner report 11533070 · 2023-07-18 (July 18, 2023)
While attempting accelerate on the highway at 70 MPH the car entered "Engine power reduced" mode resulting in the car to slow down. This reduced speed resulted in a few near misses on the highway. The check engine light than began to flash for about 15 seconds before all the messages went away and normal driving conditions occurred. Taking it into the dealership they pulled from the computer the issue of "multiple cylinder misfire" but could not replicate the issue. I also filed a ticket with GM letting them know of a potentially deadly is…
Owner-reported narrative. Look up ODI 11533070 at NHTSA ↗
Owner report 11533708 · 2023-07-21 (July 21, 2023)
See Uploaded file.
Owner-reported narrative. Look up ODI 11533708 at NHTSA ↗
Owner report 11536094 · 2023-08-02 (August 2, 2023)
Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to cl…
Owner-reported narrative. Look up ODI 11536094 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V724000 · Seats
Reported: 2022-09-29 (September 29, 2022)
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
NHTSA campaign record ↗22V929000 · Air Bags:Sensor:Occupant Classification:Front Passenger
Reported: 2022-12-15 (December 15, 2022)
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Consequence: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
NHTSA campaign record ↗23V339000 · Child Seat:Vehicle Latch Anchor
Reported: 2023-05-11 (May 11, 2023)
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
NHTSA campaign record ↗