2011 Chevrolet EQUINOX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
782 owner complaints analyzed
3 distinct recall campaigns
80,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 629 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 386 of 782 complaints (49.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 142 | 18.2% |
| Transmission and shifting | 102 | 13.0% |
| Braking behavior | 51 | 6.5% |
| Steering behavior | 48 | 6.1% |
| Fuel system concerns | 29 | 3.7% |
| Electrical and battery issues | 27 | 3.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 386 |
| Power Train | 139 |
| Visibility/Wiper | 69 |
| Electrical System | 68 |
| Fuel/Propulsion System | 61 |
| Unknown Or Other | 57 |
| Electronic Stability Control (Esc) | 55 |
| Air Bags | 52 |
Engine: 386; Power Train: 139; Visibility/Wiper: 69; Electrical System: 68; Fuel/Propulsion System: 61; Unknown Or Other: 57; Electronic Stability Control (Esc): 55; Air Bags: 52
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 103 |
| 25,000 to 49,999 | 67 |
| 50,000 to 74,999 | 116 |
| 75,000 to 99,999 | 127 |
| 100,000 to 149,999 | 181 |
| 150,000 and above | 35 |
Under 25,000: 103; 25,000 to 49,999: 67; 50,000 to 74,999: 116; 75,000 to 99,999: 127; 100,000 to 149,999: 181; 150,000 and above: 35
100,000 to 149,999 miles has the most reports with usable mileage (181). 153 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 47 |
| 2012 | 29 |
| 2013 | 33 |
| 2014 | 60 |
| 2015 | 65 |
| 2016 | 74 |
| 2017 | 84 |
| 2018 | 98 |
| 2019 | 116 |
| 2020 | 52 |
| 2021 | 37 |
| 2022 | 30 |
| 2023 | 26 |
| 2024 | 11 |
| 2025 | 11 |
| 2026 | 8 |
2010: 1; 2011: 47; 2012: 29; 2013: 33; 2014: 60; 2015: 65; 2016: 74; 2017: 84; 2018: 98; 2019: 116; 2020: 52; 2021: 37; 2022: 30; 2023: 26; 2024: 11; 2025: 11; 2026: 8
Pattern summary
Engine leads the component reports. Engine operation appears in 142 complaint narratives. Transmission and shifting appears in 102 complaint narratives. Braking behavior appears in 51 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10369835 · 2010-12-09 (December 9, 2010)
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RADIO CONTROL FUNCTIONS WERE NOT ACCESSIBLE WHILE DRIVING OR BEING RESTRAINED BY THE SEAT BELT. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO AGREED TO PROVIDE AN AFTERMARKET CONTROL FUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 700.
Owner-reported narrative. 700 miles reported. Look up ODI 10369835 at NHTSA ↗
Owner report 10379857 · 2011-02-01 (February 1, 2011)
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR TURNED OFF WHILE A PILLOW WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE AIR BAG FUNCTIONED CORRECTLY AS DESIGNED. THE FAILURE MILEAGE WAS 800. UPDATED 3/14/11*CN THE DEALER SUSPECTED THE SEAT WAS HEAT SENSITIVE. UPDATED 04/25/11
Owner-reported narrative. 800 miles reported. Look up ODI 10379857 at NHTSA ↗
Owner report 10383992 · 2011-02-22 (February 22, 2011)
I PURCHASED A 2011 CHEV. EQUINOX ON 1/14/2011 AND THE BATTERY KEEPS GOING DEAD ON ME WHILE IT SITS IN MY GARAGE. THIS HAS HAPPENED TWICE NOW. IT HAS 623 MILES ON IT. I DON'T DRIVE IT EVERY DAY BUT IT SEEMS TO HAPPEN WHEN I OPEN THE BACK HATCH AND CLOSE IT. I MAKE SURE IT IS SHUT TIGHT AND ALSO THAT NO LIGHTS ARE LEFT ON. I REPORTED IT TO THE DEALER I PURCHASED IT FROM AND HE SAID TO TAKE IT TO A CHEV. DEALER AND HAVE THEM CHECK THE BATTERY AND ALSO RUN A PERASTATIC DRAW TEST ON IT. THE ONE DEALER I CALLED DID NOT SEEM INTERESTED IN DOING …
Owner-reported narrative. 623 miles reported. Look up ODI 10383992 at NHTSA ↗
Owner report 10384211 · 2011-02-23 (February 23, 2011)
ON 2/21/11, I WAS OPERATING MY 2010 CHEVY "EQUINOX" ON I-95. AFTER ABOUT AN HOUR AND HALF START I BEGAN TO HAVE STEERING PROBLEMS. TRAVELING AT A SUSTAINED SPEED OF APPROXIMATELY 70MPH I BEGAN TO NOTICE THE STEERING WHEEL WAS STICKING, WHEN I ATTEMPTED TO PASS A SLOWER VEHICLE. THE LONGER I TRAVELED, THE PROBLEM BECAME MORE NOTICEABLE. THIS SITUATION CONTINUED FOR AT LEAST FOUR HOURS, UNTIL I LEFT THE INTERSTATE AND ENTERED A SECONDARY HIGHWAY, WHERE THE SPEED WAS SLOWER AND MORE TRAFFIC, WHICH REQUIRED MORE MOVEMENT IN THE STEERING WHEEL. …
Owner-reported narrative. 26,000 miles reported. Look up ODI 10384211 at NHTSA ↗
Owner report 10384373 · 2011-02-24 (February 24, 2011)
2011 CHEVY EQUINOX BATTERY FULLY DISCHARGED. CAR HAS 1300 MILES ON IT. CAR WAS IN GARAGE FOR TWO DAYS BEFORE STARTING. DEALERSHIP RECHARGED BATTERY AND DOESN'T SEEM TO WANT TO INVESTIGATE THIS FURTHER, SALES PERSON DOES NOT RETURN CALLS. GM ONLINE CUSTOMER SERVICE ONLY SENT AUTO REPLY WITHOUT ADDRESSING THE PROBLEM AND ON THE REPLY NAMED ME AS "FRANK", NOT MY NAME AT ALL. IT TOOK THREE TRIES TO JUMP START THE CAR. *TR
Owner-reported narrative. 1,300 miles reported. Look up ODI 10384373 at NHTSA ↗
Owner report 10384887 · 2011-02-21 (February 21, 2011)
NOT SURE OF THE EXACT DATE OR MILEAGE VEHICLE MESSED UP FIRST TIME. WE BOUGHT IT ON JANUARY 19, 2011, MESSED UP WITHIN FIRST FEW DAYS OF HAVING IT. IT'S HAPPENED TWICE, WHEN VEHICLE IS STOPPED, BUT IN DRIVE (EX. RED LIGHT), THEN PRESSING THE GAS PEDAL IT WILL EITHER NOT GO AT ALL, OR BARELY GO AND THEN NOT GO ANY FURTHER. HAVE TO PUT THE CAR IN PARK, SHUT OFF, THEN TURN CAR BACK ON TO MAKE IT WORK RIGHT. TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, THEY SAY THEY CAN'T FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM. NO CHECK ENGINE LIGHT COMES ON, O…
Owner-reported narrative. 300 miles reported. Look up ODI 10384887 at NHTSA ↗
Owner report 10386743 · 2011-03-07 (March 7, 2011)
HIGH PRESSURE FUEL PUMP ON 2011 CHEVY EQUINOX 4 CYLINDER LEAKS AND CONTAMINATES ENGINE OIL WITH FUEL. *TR
Owner-reported narrative. 720 miles reported. Look up ODI 10386743 at NHTSA ↗
Owner report 10391449 · 2011-03-14 (March 14, 2011)
I WAS RECENTLY IN A PRETTY BAD FRONT END VEHICLE ACCIDENT GOING ABOUT 45 MPH WHEN I REAR ENDED SOMEONE. MY CAR HAS BEEN TOTALED DO TO THE DAMAGE TO THE FRONT END OF THE VEHICLE. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT, EVERYONE ONE I HAVE TALKED TO FROM THE TOWING COMPANY TO THE PARAMEDIC ON SEEN SAID THAT IT SHOULD HAVE DEPLOYED.
Owner-reported narrative. 20,000 miles reported. Look up ODI 10391449 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V623000 · Seat Belts:Front:Buckle Assembly
Reported: 2010-12-15 (December 15, 2010)
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequence: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
NHTSA campaign record ↗14V447000 · Seats:Front Assembly:Power Adjust
Reported: 2014-07-23 (July 23, 2014)
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
NHTSA campaign record ↗16V502000 · Electrical System:Ignition | Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
Reported: 2016-07-05 (July 5, 2016)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
NHTSA campaign record ↗