2025 Chevrolet EQUINOX EV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
163 owner complaints analyzed
6 distinct recall campaigns
500 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 80 of 163 complaints (49.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 48 | 29.4% |
| Transmission and shifting | 6 | 3.7% |
| Electrical and battery issues | 6 | 3.7% |
| Steering behavior | 5 | 3.1% |
| Engine operation | 1 | 0.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 80 |
| Unknown Or Other | 26 |
| Forward Collision Avoidance: Automatic Emergency Braking | 25 |
| Service Brakes | 20 |
| Electrical System | 17 |
| Forward Collision Avoidance: Adaptive Cruise Control | 16 |
| Forward Collision Avoidance: Warnings | 9 |
| Vehicle Speed Control | 5 |
Visibility/Wiper: 80; Unknown Or Other: 26; Forward Collision Avoidance: Automatic Emergency Braking: 25; Service Brakes: 20; Electrical System: 17; Forward Collision Avoidance: Adaptive Cruise Control: 16; Forward Collision Avoidance: Warnings: 9; Vehicle Speed Control: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 160 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 12 |
| 2025 | 135 |
| 2026 | 16 |
2024: 12; 2025: 135; 2026: 16
Pattern summary
Visibility/Wiper leads the component reports. Braking behavior appears in 48 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11621509 · 2024-10-23 (October 23, 2024)
On sunny days the reflective glare off of the dashboard is incredibly unsafe. At times you have serious issues seeing through the reflections to actually see what is on the road ahead of you. Polarized sunglasses do help reduce this glare, but not eliminate it. Sunglasses are also not always available to people driving the vehicle for various reasons. It has been confirmed by many independent drivers and GM is also aware if the issue.
Owner-reported narrative. Look up ODI 11621509 at NHTSA ↗
Owner report 11623874 · 2024-11-06 (November 6, 2024)
The entire dash reflects onto the windshield. Extremely difficult to see through whenever I was driving. I pulled into a grocery store to safely get a photo, which I will attached.
Owner-reported narrative. Look up ODI 11623874 at NHTSA ↗
Owner report 11624430 · 2024-11-10 (November 10, 2024)
I recently purchased a Chevy Equinox EV and observed that it has a severe dashboard reflection on the windshield. It can be very distracting to the point that you can't clearly see what is in front of you. It requires concentration to focus beyond the wind shield. I notice it mostly during the day. An internet search reveals many complaints from 2024 and 2025 Equinox ev owners. There is an aftermarket industry that has sprung up manufacturing custom mats to place on the dash to eliminate the problem.
Owner-reported narrative. Look up ODI 11624430 at NHTSA ↗
Owner report 11627575 · 2024-11-26 (November 26, 2024)
Brand new Chevrolet Equinox EV. When Adaptive Cruise Control is engaged, vehicle will accelerate or coast to mach speed of vehicle ahead, but will not engage brakes. ACC would collide with vehicle ahead unless driver acts. Problem is ongoing. Not one-time. Have scheduled dealer service.
Owner-reported narrative. Look up ODI 11627575 at NHTSA ↗
Owner report 11628086 · 2024-11-30 (November 30, 2024)
Extreme glare on windshield from reflection from dash.
Owner-reported narrative. Look up ODI 11628086 at NHTSA ↗
Owner report 11629450 · 2024-12-07 (December 7, 2024)
The turn signal going in either direction has 2 positions. The first is regular on that keeps the turn signal on until it is turned off or until steering wheel is turned off. The other position is the “flick” that flashes the signal 3 times and turns it off on its own. When I set my turn signal to the regular on position to turn right, after I complete my turn the signal turns itself off and goes into the default off position. However when returning itself into the off position, it ends up going into the “flick” position for left turn. The sign…
Owner-reported narrative. Look up ODI 11629450 at NHTSA ↗
Owner report 11630987 · 2024-12-16 (December 16, 2024)
ACC works ok at normal highway speeds but when the vehicle in front slows to under about 25mph the ACC doesn't slow down anymore. Then the vehicle alerts with the emergency breaking light and you need to stomp on the breaks to avoid a collision. It has been like this since I bought the car and Chevrolet doesn't seem to know what the problem is
Owner-reported narrative. Look up ODI 11630987 at NHTSA ↗
Owner report 11631110 · 2024-12-16 (December 16, 2024)
There is a really bad glare on the front windshield during the day. It makes seeing out the windshield very hard to see cars and pedestrians.
Owner-reported narrative. Look up ODI 11631110 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V737000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2024-10-02 (October 2, 2024)
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Consequence: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
NHTSA campaign record ↗24V925000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Electrical System:Body Control Module/Bcm
Reported: 2024-12-12 (December 12, 2024)
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
NHTSA campaign record ↗25V012000 · Forward Collision Avoidance: Adaptive Cruise Control:Software | Service Brakes, Hydraulic
Reported: 2025-01-16 (January 16, 2025)
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
NHTSA campaign record ↗25V704000 · Tires:Tread/Belt
Reported: 2025-10-16 (October 16, 2025)
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Consequence: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
NHTSA campaign record ↗25V878000 · Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2025-12-18 (December 18, 2025)
General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
NHTSA campaign record ↗26V114000 · Equipment:Other:Owners/Service/Other Manual
Reported: 2026-02-26 (February 26, 2026)
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
NHTSA campaign record ↗