2024 Chevrolet EQUINOX EV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
107 owner complaints analyzed
1 distinct recall campaigns
300 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 58 of 107 complaints (54.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 22 | 20.6% |
| Steering behavior | 3 | 2.8% |
| Electrical and battery issues | 2 | 1.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 58 |
| Forward Collision Avoidance: Automatic Emergency Braking | 17 |
| Unknown Or Other | 14 |
| Service Brakes | 11 |
| Electrical System | 8 |
| Exterior Lighting | 6 |
| Forward Collision Avoidance: Adaptive Cruise Control | 6 |
| Forward Collision Avoidance: Warnings | 6 |
Visibility/Wiper: 58; Forward Collision Avoidance: Automatic Emergency Braking: 17; Unknown Or Other: 14; Service Brakes: 11; Electrical System: 8; Exterior Lighting: 6; Forward Collision Avoidance: Adaptive Cruise Control: 6; Forward Collision Avoidance: Warnings: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 106 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 58 |
| 2025 | 46 |
| 2026 | 3 |
2024: 58; 2025: 46; 2026: 3
Pattern summary
Visibility/Wiper leads the component reports. Braking behavior appears in 22 complaint narratives. Steering behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11596397 · 2024-06-25 (June 25, 2024)
After completing a right turn with a right turn signal, the car will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn. This is a safety issue because the car is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road. This does not appear to be unique to my vehicle. When researching, I can find several other people having the same problem with multiple mo…
Owner-reported narrative. Look up ODI 11596397 at NHTSA ↗
Owner report 11599843 · 2024-07-07 (July 7, 2024)
We have been driving the new GM Chevy 2024 Equinox EV for a few days (only 74 miles so far) and it has been great but wanted to report a safety concern with the design of the front dash board and curvature/angle of the windshield. It is as follows. When driving into the sun on a bright sunny day there is a bad reflection from the rippled dashboard back on to the interior windshield. This makes it more difficult to see the road ahead. Leading to driver eye fatigue and possible distractions when driving into bright sunshine.
Owner-reported narrative. Look up ODI 11599843 at NHTSA ↗
Owner report 11603448 · 2024-07-19 (July 19, 2024)
When operating the turn signal after finishing the turn when it cancels it will sometimes activate the lane change feature for the opposite direction causing the signals to give a false indication of intended action by the driver.
Owner-reported narrative. Look up ODI 11603448 at NHTSA ↗
Owner report 11608810 · 2024-08-15 (August 15, 2024)
The windshield has such a severe glare from reflecting the dashboard in most lighting during the day that it is extremely difficult to see. This poses a safety issue because it is difficult to see pedestrians or other road hazards.
Owner-reported narrative. Look up ODI 11608810 at NHTSA ↗
Owner report 11610755 · 2024-08-25 (August 25, 2024)
I bought an Equinox EV on August 13, 2024. After purchasing, I found the infotainment system and central cluster became very hot after driving for about 45 minutes. The infotainment screen even was too hot to be touched. The dealer checked the car on 08/20, found error codes related to Front Faceplate Temperature Control Circuits, as the attached DTC report shows. Instead of fixing the errors, the dealer erased the codes, and told me comparing with a new like vehicle, the screen temperature is normal. I used the car next day, both cluster an…
Owner-reported narrative. Look up ODI 11610755 at NHTSA ↗
Owner report 11611597 · 2024-08-29 (August 29, 2024)
Defective turn signal stalk -- often after I engage the right turn signal and complete a right turn, the left turn signal will flash for approximately three blinks, falsely alerting others in my vicinity that I'm preparing for a left turn or lane change. Additionally, it is often difficult to engage the right turn signal, as the stalk won't stay engaged, making it difficult for me to signal a right turn or lane change.
Owner-reported narrative. Look up ODI 11611597 at NHTSA ↗
Owner report 11613742 · 2024-09-10 (September 10, 2024)
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front driver's side windshield wiper travel was reduced, reducing the visibility of the roadway while driving in the rain. Additionally, the contact stated that while driving under the sun, the dashboard reflection on the windshield was significant, severely reducing the visibility of the roadway. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mil…
Owner-reported narrative. 300 miles reported. Look up ODI 11613742 at NHTSA ↗
Owner report 11613806 · 2024-09-10 (September 10, 2024)
The plastics used in the dashboard are very reflective and cause a glare on the windshield would significantly reduces the ability to see. This is most predominant when the vehicle is in the direct sunlight and ahead of you is shaded. There are other people on different forums that complain about this specific issue.
Owner-reported narrative. Look up ODI 11613806 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V639000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert
Reported: 2025-09-25 (September 25, 2025)
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
NHTSA campaign record ↗