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U.S. public vehicle records

2002 Chevrolet ENVOY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

22 owner complaints analyzed

0 distinct recall campaigns

62,500 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 10 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 4 of 22 complaints (18.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation29.1%
Fuel system concerns29.1%
Transmission and shifting14.5%
Braking behavior14.5%
Electrical and battery issues14.5%
Steering behavior14.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
4
Engine And Engine Cooling:Engine
3
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
2
Fuel/Propulsion System
2
Electrical System
1
Electrical System:Ignition:Anti-Theft:Control Module
1
Electrical System:Wiring
1
Equipment
1
Component breakdown data
CategoryCount
Air Bags4
Engine And Engine Cooling:Engine3
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings2
Fuel/Propulsion System2
Electrical System1
Electrical System:Ignition:Anti-Theft:Control Module1
Electrical System:Wiring1
Equipment1

Air Bags: 4; Engine And Engine Cooling:Engine: 3; Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings: 2; Fuel/Propulsion System: 2; Electrical System: 1; Electrical System:Ignition:Anti-Theft:Control Module: 1; Electrical System:Wiring: 1; Equipment: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9993
75,000 to 99,9991
100,000 to 149,9991
150,000 and above2

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (3). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2002
5
2003
6
2004
2
2005
2
2009
1
2014
1
2015
2
2017
2
Complaints over time data
CategoryCount
20011
20025
20036
20042
20052
20091
20141
20152
20172

2001: 1; 2002: 5; 2003: 6; 2004: 2; 2005: 2; 2009: 1; 2014: 1; 2015: 2; 2017: 2

Pattern summary

Air Bags leads the component reports. Engine operation appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10022817 · 2003-07-11 (July 11, 2003)

THE DETERRENT SYSTEM FAILED. AS A RESULT, THE VEHICLE WAS STOLEN AND WAS INVOLVED IN AN ACCIDENT, AND THE VEHICLE WAS TOTALED. *AK THE AIR BAGS HAD BECOME INOPERATIVE. *SCC *JB

Owner-reported narrative. Look up ODI 10022817 at NHTSA ↗

Owner report 10034374 · 2003-09-12 (September 12, 2003)

WHILE DRIVING AT 60 MPH, THE CONSUMER HEARD LOUD NOISE, AND FIVE SECONDS LATER, NOTICED SMOKE AND FLAMES UNDER THE HOOD. DEALER HAD BEEN NOTIFIED. *AK THE ENGINE EXPLODED DUE TO LACK OF OIL.*TS *JB

Owner-reported narrative. 13,000 miles reported. Look up ODI 10034374 at NHTSA ↗

Owner report 10037978 · 2003-09-02 (September 2, 2003)

WHILE DRIVING AT 30 MPH VEHICLE SHUT OFF WITHOUT WARNING. CAUSING DRIVER TO LOSE CONTROL. CONSUMER CONTACTED THE DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM IS STILL RECURRING.*AK

Owner-reported narrative. Look up ODI 10037978 at NHTSA ↗

Owner report 10037979 · 2003-09-02 (September 2, 2003)

WHILE VEHICLE WAS PARKED IN THE DRIVERWAY CONSUMER NOTICED THAT FRONT SUSPENSION CAME OFF.*AK

Owner-reported narrative. Look up ODI 10037979 at NHTSA ↗

Owner report 10044980 · 2003-10-29 (October 29, 2003)

VEHICLE STALLED WITHOUT ANY INDICATION WHILE DRIVING 30 MPH. UPON RESTARTING THE VEHICLE CONSUMER SMELLED FUEL. CONSUMER EXITED THE VEHICLE, AND NOTICED A PUDDLE OF GAS UNDERNEATH. THE FUEL LINE SEPARATED FROM THE FUEL LINE FILTER.*AK

Owner-reported narrative. 15,000 miles reported. Look up ODI 10044980 at NHTSA ↗

Owner report 10048236 · 2003-11-19 (November 19, 2003)

EMAIL REGARDING GMC BULLETIN G03019 ON 2002 GMC ENVOY.*MR THE BULLETIN STATED THE ENGINE CYLINDER BORE LINER MAY CRACK RESULTING IN LOST OF POWER AND OR ENGINE STALLING. THE CONSUMER WAS CONCERNED ABOUT WHAT MAY HAPPEN WHILE DRIVING ON THE HIGHWAY. CONSUMER HAS SPOKEN WITH SEVERAL GM PERSONNEL, EACH STATING THEY WOULDN'T PROVIDE THE CONSUMER THE DATA OR REMEDY THE POTENTIAL DEFECT. *PH *CB *JB

Owner-reported narrative. Look up ODI 10048236 at NHTSA ↗

Owner report 10055629 · 2004-02-19 (February 19, 2004)

CONSUMER STATED WHILE DRIVING 40 MPH, THE VEHICLE SLIPPED INTO ANOTHER GEAR WITHOUT SHIFTING GEARS. THE DEALERSHIP SERVICED THE VEHICLE AND DETERMINED THE TRANSFER CASE MODULE NEEDED TO BE REPLACED.*AK THE PROBLEM CONTINUED THREE ADDITIONAL TIMES AFTER THE REPAIR WAS MADE. *JB

Owner-reported narrative. Look up ODI 10055629 at NHTSA ↗

Owner report 10094541 · 2004-09-28 (September 28, 2004)

WHILE DRIVING STEERING BECAME ERRATIC. CONSUMER HAD TO HOLD THE WHEEL WITH BOTH HANDS TO KEEP THE VEHICLE IN ITS LANE. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT THREE YEARS.*AK

Owner-reported narrative. 1,800 miles reported. Look up ODI 10094541 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.