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U.S. public vehicle records

Chevrolet ENVOY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

23 owner complaints analyzed

0 distinct recall campaigns

65,000 mi median reported failure mileage

Scope: 1998 to 2002 model years. Data snapshot: . 11 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 4 of 23 complaints (17.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation28.7%
Fuel system concerns28.7%
Transmission and shifting14.3%
Braking behavior14.3%
Electrical and battery issues14.3%
Steering behavior14.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
4
Engine And Engine Cooling:Engine
3
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
2
Fuel/Propulsion System
2
Electrical System
1
Electrical System:Ignition:Anti-Theft:Control Module
1
Electrical System:Wiring
1
Equipment
1
Component breakdown data
CategoryCount
Air Bags4
Engine And Engine Cooling:Engine3
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings2
Fuel/Propulsion System2
Electrical System1
Electrical System:Ignition:Anti-Theft:Control Module1
Electrical System:Wiring1
Equipment1

Air Bags: 4; Engine And Engine Cooling:Engine: 3; Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings: 2; Fuel/Propulsion System: 2; Electrical System: 1; Electrical System:Ignition:Anti-Theft:Control Module: 1; Electrical System:Wiring: 1; Equipment: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
2
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9993
75,000 to 99,9991
100,000 to 149,9992
150,000 and above2

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (3). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2002
5
2003
6
2004
3
2005
2
2009
1
2014
1
2015
2
2017
2
Complaints over time data
CategoryCount
20011
20025
20036
20043
20052
20091
20141
20152
20172

2001: 1; 2002: 5; 2003: 6; 2004: 3; 2005: 2; 2009: 1; 2014: 1; 2015: 2; 2017: 2

Pattern summary

Air Bags leads the component reports. Engine operation appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10044980 · 2003-10-29 (October 29, 2003)

VEHICLE STALLED WITHOUT ANY INDICATION WHILE DRIVING 30 MPH. UPON RESTARTING THE VEHICLE CONSUMER SMELLED FUEL. CONSUMER EXITED THE VEHICLE, AND NOTICED A PUDDLE OF GAS UNDERNEATH. THE FUEL LINE SEPARATED FROM THE FUEL LINE FILTER.*AK

Owner-reported narrative. 15,000 miles reported. Look up ODI 10044980 at NHTSA ↗

Owner report 10048236 · 2003-11-19 (November 19, 2003)

EMAIL REGARDING GMC BULLETIN G03019 ON 2002 GMC ENVOY.*MR THE BULLETIN STATED THE ENGINE CYLINDER BORE LINER MAY CRACK RESULTING IN LOST OF POWER AND OR ENGINE STALLING. THE CONSUMER WAS CONCERNED ABOUT WHAT MAY HAPPEN WHILE DRIVING ON THE HIGHWAY. CONSUMER HAS SPOKEN WITH SEVERAL GM PERSONNEL, EACH STATING THEY WOULDN'T PROVIDE THE CONSUMER THE DATA OR REMEDY THE POTENTIAL DEFECT. *PH *CB *JB

Owner-reported narrative. Look up ODI 10048236 at NHTSA ↗

Owner report 11014641 · 2017-08-11 (August 11, 2017)

FUMES CAME INSIDE OF THE CAR BECAUSE THE FUEL TANK LEAKS....COULD BE RUNNING OR STATIONARY...

Owner-reported narrative. 160,000 miles reported. Look up ODI 11014641 at NHTSA ↗

Owner report 8008194 · 2002-04-22 (April 22, 2002)

WHILE DRIVING VEHICLE 10-15 FEET WITHOUT WARNING, TRUCK WAS LEAKING EXCESSIVE AMOUNTS OF GAS. MECHANIC STATES THAT FUEL LINE WAS UNATTACHED, CAUSING FUEL TO LEAK.*AK CONSUMER STATED THAT FAULTY HOSE CLAMP ON GAS LINE ON TOP OF GAS TANK CAUSED FUEL TO LEAK. *YH

Owner-reported narrative. Look up ODI 8008194 at NHTSA ↗

Owner report 10055629 · 2004-02-19 (February 19, 2004)

CONSUMER STATED WHILE DRIVING 40 MPH, THE VEHICLE SLIPPED INTO ANOTHER GEAR WITHOUT SHIFTING GEARS. THE DEALERSHIP SERVICED THE VEHICLE AND DETERMINED THE TRANSFER CASE MODULE NEEDED TO BE REPLACED.*AK THE PROBLEM CONTINUED THREE ADDITIONAL TIMES AFTER THE REPAIR WAS MADE. *JB

Owner-reported narrative. Look up ODI 10055629 at NHTSA ↗

Owner report 10119297 · 2005-04-26 (April 26, 2005)

2002 GMC ENVOY EXPERIENCING PROBLEMS WITH BRAKE WEAR.*MR THE ROTORS WERE CRACKING AT THE EDGES. THE CONSUMER WROTE GMC AND THEY CALLED AND OFFERED A INCENTIVE TO PURCHASE A NEW GM VEHICLE. THE CONSUMER FEELS THE STEEL USED TO MANUFACTURE THE ROTOR IS POOR QUALITY. *BF *NM

Owner-reported narrative. 60,000 miles reported. Look up ODI 10119297 at NHTSA ↗

Owner report 10651061 · 2014-10-29 (October 29, 2014)

TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH FOR THE WINDOWS AND DOORS FAILED. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/02/15*LJ

Owner-reported narrative. 112,044 miles reported. Look up ODI 10651061 at NHTSA ↗

Owner report 10094541 · 2004-09-28 (September 28, 2004)

WHILE DRIVING STEERING BECAME ERRATIC. CONSUMER HAD TO HOLD THE WHEEL WITH BOTH HANDS TO KEEP THE VEHICLE IN ITS LANE. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT THREE YEARS.*AK

Owner-reported narrative. 1,800 miles reported. Look up ODI 10094541 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

1998
0
2002
0
Recall campaigns data
CategoryCount
19980
20020

1998: 0; 2002: 0

Year-by-year records

Chevrolet ENVOY model-year comparison
Model yearComplaintsRecallsChange in recalls
199810Not available
2002220Not available