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U.S. public vehicle records

2012 Chevrolet CAPTIVA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

0 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 53 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 40 of 65 complaints (61.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2436.9%
Braking behavior913.8%
Engine operation812.3%
Transmission and shifting69.2%
Steering behavior57.7%
Fuel system concerns23.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
40
Engine
16
Electronic Stability Control (Esc)
8
Unknown Or Other
8
Power Train
5
Fuel/Propulsion System
4
Air Bags
3
Steering
3
Component breakdown data
CategoryCount
Electrical System40
Engine16
Electronic Stability Control (Esc)8
Unknown Or Other8
Power Train5
Fuel/Propulsion System4
Air Bags3
Steering3

Electrical System: 40; Engine: 16; Electronic Stability Control (Esc): 8; Unknown Or Other: 8; Power Train: 5; Fuel/Propulsion System: 4; Air Bags: 3; Steering: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
13
50,000 to 74,999
24
75,000 to 99,999
10
100,000 to 149,999
4
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,99913
50,000 to 74,99924
75,000 to 99,99910
100,000 to 149,9994
150,000 and above1

Under 25,000: 1; 25,000 to 49,999: 13; 50,000 to 74,999: 24; 75,000 to 99,999: 10; 100,000 to 149,999: 4; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (24). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
1
2015
9
2016
8
2017
16
2018
22
2019
9
Complaints over time data
CategoryCount
20141
20159
20168
201716
201822
20199

2014: 1; 2015: 9; 2016: 8; 2017: 16; 2018: 22; 2019: 9

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 24 complaint narratives. Braking behavior appears in 9 complaint narratives. Engine operation appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10626129 · 2014-08-18 (August 18, 2014)

CAR WAS DRIVING FINE WENT INTO A STORE CAME OUT KEYLESS ENTRY WOULD NOT WORK, OPENED DOOR WITH KEY AND CAR WOULD NOT START. CALLED FOR A JUMP BUT BEFORE THE PERSON CAME THE CAR STARTED OUT OF THE BLUE. I NEVER ATTEMPTED TO START THE CAR AGAIN BUT HAD INADVERTENTLY LEFT THE SWITCH TO THE ON POSITION. I TOOK THE CAR INTO GOOD CHEVROLET FOR SERVICE AND WAS TOLD THAT MY CAR'S BRAINS WERE BASICALLY SCRAMBLED. I WAS TOLD THAT THE PCM, BANK 1 SENSOR 2 OXYGEN SENSORS WERE REPLACED AND THAT ALL CODES WERE CLEARED AND THAT THE REPAIR WAS VERIFIED. I …

Owner-reported narrative. 35,083 miles reported. Look up ODI 10626129 at NHTSA ↗

Owner report 10689576 · 2015-02-20 (February 20, 2015)

MY MOST RECENT PROBLEM WITH MY 2012 CHEVY CAPTIVA IS THE KEY WAS GETTING JAMMED IN IGNITION AND WOULD NOT RELEASE IMMEDIATELY. THIS WENT ON FOR APPROXIMATELY TWO WEEKS OR MORE. I TOOK VEHICLE IN FOR REPLACEMENT OF BRAKES ON 2/17/15. ON 2/18/15, LATER IN THE NIGHT, THE KEY WOULD NOT RELEASE FROM IGNITION AT ALL. I HAVE VEHICLE AT DEALER AS OF 2/20/15 TO DIAGNOSE THE PROBLEM AND AWAITING THE RESULTS. I AM CONCERNED THAT THIS IS THE SAME GM PROBLEM WITH IGNITION SWITCH FOR OTHER MODELS THAT ARE BEING "RECALLED." ALSO JUST FOR THE RECORD, …

Owner-reported narrative. 58,900 miles reported. Look up ODI 10689576 at NHTSA ↗

Owner report 10717255 · 2015-05-19 (May 19, 2015)

I GOT INTO MY CAR AND CLOSED THE DOOR. I DON'T RECALL IF I HAD PUT THE KEY INTO THE IGNITION YET, WHEN I HEARD A LOUD "BOOM" SOUND LIKE THAT OF A EXPLOSION. I TURNED AROUND AND LOOKED AT MY REAR WINDOW THERE WAS ABOUT A 1 FOOT WHOLE AND THE REMAINDER OF THE WINDOW IS SHATTERED WAITING TO CAVE IN. I GOT OUT AND LOOKED, THE FORCE BLEW THE MOLDING OFF ON THE LEFT SIDE OF THE WINDOW AND IT AND MULTIPLE PIECES OF SHATTERED GLASS WERE ON THE GROUND. MY NEIGHBORS AND I JUST STOOD THERE AND LOOKED BECAUSE WE HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. T…

Owner-reported narrative. 42,000 miles reported. Look up ODI 10717255 at NHTSA ↗

Owner report 10720908 · 2015-05-18 (May 18, 2015)

VEHICLE DRIVEN IN HIGH TRAFFIC AREA WHEN WITHOUT WARNING SLOWLY LOST ALL POWER AND STALLED IN THE MIDDLE OF THE STREET. INITIAL ATTEMPT TO START VEHICLE FAILED. AFTER SEVERAL MORE ATTEMPTS THE VEHICLE STARTED ONLY TO GRADUALLY LOSE POWER AND STALLED AGAIN. ABLE TO ROLL VEHICLE OFF MAIN STREET ONTO SIDE STREET AND CALLED AAA. WHILE WAITING FOR AAA I DISCONNECTED BOTH POSITIVE AND NEGATIVE BATTERY CABLES WAITED 10 MINUTES AND RECONNECTED. VEHICLE STARTED BUT WHEN MOVED IT AGAIN LOST POWER AND STALLED. AAA ARRIVED AND THE VEHICLE STARTED AND WAS D…

Owner-reported narrative. 58,480 miles reported. Look up ODI 10720908 at NHTSA ↗

Owner report 10736057 · 2015-07-23 (July 23, 2015)

RADIO GOES OFF WHEN USING THE TURN SIGNALS AND SOMETIMES DOES NOT COME BACK ON. HEADLIGHTS DIM WHEN OPEN/CLOSE WINDOWS, DASH BOARD LIGHTS FLICKER, PARKING BREAK SERVICE LIGHT GOES ON/OFF RANDOMLY, CAR IS COMPLETELY DEAD WHEN YOU TRY TO RESTART IT AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES CAR WILL RESTART OTHER TIMES IT NEEDS TO BE JUMPED TO START IT. BATTERY POSITIVE POST IS HOT TO THE TOUCH EVEN THOUGH CAR WAS DEAD FOR OVER 24 HRS.

Owner-reported narrative. 62,500 miles reported. Look up ODI 10736057 at NHTSA ↗

Owner report 10746853 · 2015-08-06 (August 6, 2015)

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE RADIO WOULD SHUT OFF AND THE PARKING BREAK WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE SPARK PLUGS, THE FUSES, AND THE RADIO WERE REPLACED. THE FAILURE REC…

Owner-reported narrative. 48,000 miles reported. Look up ODI 10746853 at NHTSA ↗

Owner report 10749278 · 2015-08-17 (August 17, 2015)

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE MAKING A RIGHT TURN AT 30 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE RADIO AND THE HEATING SYSTEM FAILED TO FUNCTION AS TEMPERATURE BELOW 40 WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT HAD TO MANUALLY OPEN THE DOORS IN ORDER TO ENTER THE VEHICLE. THE VEHICLE ALSO FAILED TO START AS THE THEFT ALARM INDEPENDENTLY ACTIVATED AND THE EMERGENCY BRAKE FAILED TO RELEASE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT A THEFT MODULE MELTED AN…

Owner-reported narrative. Look up ODI 10749278 at NHTSA ↗

Owner report 10749589 · 2015-08-18 (August 18, 2015)

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH OFF AND BACK ON, THE VEHICLE LOST POWER AND THE SERVICE TRACTION CONTROL AND THE ABS SKID LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Owner-reported narrative. 50,000 miles reported. Look up ODI 10749589 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.