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U.S. public vehicle records

2011 Chevrolet CAPTIVA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

1 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 1 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
1
Component breakdown data
CategoryCount
Power Train1

Power Train: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
1
Complaints over time data
CategoryCount
20121

2012: 1

Pattern summary

Power Train leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10483826 · 2012-11-09 (November 9, 2012)

DRIVING ALONG SLOWLY AND VEHICLE FROZE UP AND REFUSED TO MOVE. THE VEHICLE HAD TO BE TAKEN TO THE GARAGE BY TOW TRUCK. *TR

Owner-reported narrative. 12,000 miles reported. Look up ODI 10483826 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

11V591000 · Steering:Hydraulic Power Assist:Power Steering Fluid

Reported: 2011-12-19 (December 19, 2011)

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIR’S MELTING POINT.

Consequence: AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

NHTSA campaign record ↗