2002 Chevrolet ASTRO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
70 owner complaints analyzed
1 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 45 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 70 complaints (11.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 29 | 41.4% |
| Steering behavior | 11 | 15.7% |
| Transmission and shifting | 7 | 10.0% |
| Electrical and battery issues | 7 | 10.0% |
| Fuel system concerns | 3 | 4.3% |
| Engine operation | 1 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Service Brakes, Hydraulic | 8 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 8 |
| Steering | 5 |
| Vehicle Speed Control | 4 |
| Air Bags | 3 |
| Power Train:Automatic Transmission | 3 |
| Service Brakes | 3 |
Electrical System: 8; Service Brakes, Hydraulic: 8; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 8; Steering: 5; Vehicle Speed Control: 4; Air Bags: 3; Power Train:Automatic Transmission: 3; Service Brakes: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 12 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 5 |
Under 25,000: 7; 25,000 to 49,999: 12; 50,000 to 74,999: 6; 75,000 to 99,999: 7; 100,000 to 149,999: 8; 150,000 and above: 5
25,000 to 49,999 miles has the most reports with usable mileage (12). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 11 |
| 2003 | 12 |
| 2004 | 9 |
| 2005 | 6 |
| 2006 | 1 |
| 2007 | 5 |
| 2008 | 4 |
| 2009 | 4 |
| 2010 | 3 |
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
2002: 11; 2003: 12; 2004: 9; 2005: 6; 2006: 1; 2007: 5; 2008: 4; 2009: 4; 2010: 3; 2011: 2; 2012: 3; 2013: 1; 2014: 2; 2015: 2; 2016: 1; 2017: 1; 2020: 1; 2021: 1; 2022: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 29 complaint narratives. Steering behavior appears in 11 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10003665 · 2003-01-13 (January 13, 2003)
CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, THE PEDAL WENT HALF WAY DOWN, IT WAS DISCOVERED THAT THERE WAS A FAULTY MAIN MODULE WHICH CONTROLLED THE BRAKE SYSTEM. DEALER HAS BEEN NOTIFIED. *JB THE VEHICLE LOST IT'S BRAKING POWER ON A STEEP ICY HILL AND SLID WITH THE PEDAL FULLY DEPRESSED. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED, THE BRAKE MODULAR HAD FAILED DURING A TEST DRIVE. *SCC
Owner-reported narrative. Look up ODI 10003665 at NHTSA ↗
Owner report 10010023 · 2003-03-06 (March 6, 2003)
WHEN THE VEHICLE WAS PARKED ON AN INCLINE WITH THE ENGINE RUNNING, THE SHIFT LEVER DID NOT GO INTO ANY OTHER GEAR UNLESS EXCESSIVE FORCE WAS APPLIED.*JB
Owner-reported narrative. Look up ODI 10010023 at NHTSA ↗
Owner report 10012126 · 2003-03-19 (March 19, 2003)
THE DOOR FAILED TO CLOSE PROPERLY, AND SOMETIMES THE DOOR OPENED ON ITS OWN WHILE DRIVING. *JB
Owner-reported narrative. Look up ODI 10012126 at NHTSA ↗
Owner report 10014726 · 2003-03-31 (March 31, 2003)
THE ALTERNATOR WAS REPLACED SEVERAL TIMES. *JB
Owner-reported narrative. 3,000 miles reported. Look up ODI 10014726 at NHTSA ↗
Owner report 10015345 · 2003-04-07 (April 7, 2003)
THE ABS SYSTEM FAILED AND CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. *NLM
Owner-reported narrative. Look up ODI 10015345 at NHTSA ↗
Owner report 10015459 · 2003-04-08 (April 8, 2003)
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR. *JB ALSO LOST STEERING CONTROL. BLOWN POWER STEERING SHAFT SEAL HAD TO BE REPLACED. *TT
Owner-reported narrative. 7,200 miles reported. Look up ODI 10015459 at NHTSA ↗
Owner report 10016966 · 2003-05-03 (May 3, 2003)
MY 2002 ASTRO VAN HAS BEEN IN THE SERVICE DEPT. AT RON CARTER IN ALVIN TEXAS 11 TIMES, 7 TIMES FOR THE SAME PROBLEM, THE STEERING. ELECTRICAL PROBLEMS 5 TIMES, THE LIGHT FLASHING AND THE LOCKS CLICKING CONSTANTLY. THE BACK DOOR BROKE TWICE FOR NO APPARENT REASON, THE FUEL PUMP FAILING AND NUMEROUS OTHER PROBLEMS, WELL THE ELECTRICAL PROBLEM WAS SUPPOSEDLY FIXED, BUT NOW IS ACTING UP AGAIN, I HAVE 4 CHILDREN AND NEED A SAFE VEHICLE TO DRIVE IN WITH MY KIDS.*JB
Owner-reported narrative. 37,000 miles reported. Look up ODI 10016966 at NHTSA ↗
Owner report 10019695 · 2003-07-24 (July 24, 2003)
THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC
Owner-reported narrative. 60,000 miles reported. Look up ODI 10019695 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
05V099000 · Exterior Lighting:Brake Lights:Switch
Reported: 2005-03-14 (March 14, 2005)
ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.
Consequence: THE LOSS OF STOP LAMPS AND REAR HAZARD LAMPS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS BRAKING AND/OR IS STOPPED AND COULD LEAD TO A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING FLASHER SWITCH AND APPLY SPECIAL GREASE TO THE CONTACTS AT THE TIME OF INSTALLATION OF THE MODULE FREE OF CHARGE. THE REPAIR WOULD BE USED IN VEHICLES IN WHICH THE HAZARD SLIDER BUTTON IS STILL MOVABLE. IF A VEHICLE HAS A HAZARD SLIDER BUTTON THAT IS NOT MOVABLE (FROZEN), THE ENTIRE MULTIFUNCTION SWITCH WILL BE REPLACED. THE RECALL BEGAN ON APRIL 13, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
NHTSA campaign record ↗