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U.S. public vehicle records

2002 Chevrolet ASTRO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

70 owner complaints analyzed

1 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 45 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 8 of 70 complaints (11.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2941.4%
Steering behavior1115.7%
Transmission and shifting710.0%
Electrical and battery issues710.0%
Fuel system concerns34.3%
Engine operation11.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
8
Service Brakes, Hydraulic
8
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
8
Steering
5
Vehicle Speed Control
4
Air Bags
3
Power Train:Automatic Transmission
3
Service Brakes
3
Component breakdown data
CategoryCount
Electrical System8
Service Brakes, Hydraulic8
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip8
Steering5
Vehicle Speed Control4
Air Bags3
Power Train:Automatic Transmission3
Service Brakes3

Electrical System: 8; Service Brakes, Hydraulic: 8; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 8; Steering: 5; Vehicle Speed Control: 4; Air Bags: 3; Power Train:Automatic Transmission: 3; Service Brakes: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
12
50,000 to 74,999
6
75,000 to 99,999
7
100,000 to 149,999
8
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,99912
50,000 to 74,9996
75,000 to 99,9997
100,000 to 149,9998
150,000 and above5

Under 25,000: 7; 25,000 to 49,999: 12; 50,000 to 74,999: 6; 75,000 to 99,999: 7; 100,000 to 149,999: 8; 150,000 and above: 5

25,000 to 49,999 miles has the most reports with usable mileage (12). 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
11
2003
12
2004
9
2005
6
2006
1
2007
5
2008
4
2009
4
2010
3
2011
2
2012
3
2013
1
2014
2
2015
2
2016
1
2017
1
2020
1
2021
1
2022
1
Complaints over time data
CategoryCount
200211
200312
20049
20056
20061
20075
20084
20094
20103
20112
20123
20131
20142
20152
20161
20171
20201
20211
20221

2002: 11; 2003: 12; 2004: 9; 2005: 6; 2006: 1; 2007: 5; 2008: 4; 2009: 4; 2010: 3; 2011: 2; 2012: 3; 2013: 1; 2014: 2; 2015: 2; 2016: 1; 2017: 1; 2020: 1; 2021: 1; 2022: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 29 complaint narratives. Steering behavior appears in 11 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10003665 · 2003-01-13 (January 13, 2003)

CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, THE PEDAL WENT HALF WAY DOWN, IT WAS DISCOVERED THAT THERE WAS A FAULTY MAIN MODULE WHICH CONTROLLED THE BRAKE SYSTEM. DEALER HAS BEEN NOTIFIED. *JB THE VEHICLE LOST IT'S BRAKING POWER ON A STEEP ICY HILL AND SLID WITH THE PEDAL FULLY DEPRESSED. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED, THE BRAKE MODULAR HAD FAILED DURING A TEST DRIVE. *SCC

Owner-reported narrative. Look up ODI 10003665 at NHTSA ↗

Owner report 10015345 · 2003-04-07 (April 7, 2003)

THE ABS SYSTEM FAILED AND CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. *NLM

Owner-reported narrative. Look up ODI 10015345 at NHTSA ↗

Owner report 10015459 · 2003-04-08 (April 8, 2003)

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR. *JB ALSO LOST STEERING CONTROL. BLOWN POWER STEERING SHAFT SEAL HAD TO BE REPLACED. *TT

Owner-reported narrative. 7,200 miles reported. Look up ODI 10015459 at NHTSA ↗

Owner report 10016966 · 2003-05-03 (May 3, 2003)

MY 2002 ASTRO VAN HAS BEEN IN THE SERVICE DEPT. AT RON CARTER IN ALVIN TEXAS 11 TIMES, 7 TIMES FOR THE SAME PROBLEM, THE STEERING. ELECTRICAL PROBLEMS 5 TIMES, THE LIGHT FLASHING AND THE LOCKS CLICKING CONSTANTLY. THE BACK DOOR BROKE TWICE FOR NO APPARENT REASON, THE FUEL PUMP FAILING AND NUMEROUS OTHER PROBLEMS, WELL THE ELECTRICAL PROBLEM WAS SUPPOSEDLY FIXED, BUT NOW IS ACTING UP AGAIN, I HAVE 4 CHILDREN AND NEED A SAFE VEHICLE TO DRIVE IN WITH MY KIDS.*JB

Owner-reported narrative. 37,000 miles reported. Look up ODI 10016966 at NHTSA ↗

Owner report 10059563 · 2004-02-23 (February 23, 2004)

TRANSMISSION SHIFT CABLE HAS MALFUNCTIONED. AS A RESULT VEHICLE WAS UNABLE TO ENGAGE INTO DRIVE. *AK

Owner-reported narrative. 54,595 miles reported. Look up ODI 10059563 at NHTSA ↗

Owner report 10082471 · 2004-07-22 (July 22, 2004)

2002 CHEVROLET ASTRO VAN. AMONGST MANY OTHER PROBLEMS WITH THIS BRAND-NEW VEHICLE, WE EXPERIENCED THE FOLLOWING TWICE: WHEN TRAVELLING OR SHIFTING FROM NEUTRAL, THE TRANSMISSION MAKES A LOUD GRINDING NOISE, AND THE ENGINE REVS, BUT THERE IS NOT POWER. IN OTHER WORDS, THE TRANSMISSION ACTS AS THOUGH IT SHIFTED ITSELF INTO NEUTRAL. HAVE COMPLAINED SINCE THE FIRST WEEK OF OWNERSHIP ABOUT NOISY TRANSMISSION (SOUNDS LIKE PUMP); HOWEVER, DEALER CAN NEVER FIND ANYTHING WRONG. LATEST INCIDENT OCCURRED YESTERDAY, WHILE 1200 MILES FROM HOME, TOOK IT…

Owner-reported narrative. 46,300 miles reported. Look up ODI 10082471 at NHTSA ↗

Owner report 10110306 · 2005-02-10 (February 10, 2005)

I ONLY DRIVE THIS 2002 CHEVROLET ASTRO VAN IN OUR SMALL TOWN BECAUSE I AM TERRIFIED TO DRIVE IT ON EXPRESSWAYS OR IN HEAVY TRAFFIC BECAUSE THE DISTRIBUTOR CAP COLLECTED MOISTURE AND THE ENGINE STOPPED IN HEAVY TRAFFIC ALMOST CAUSING TERRIBLE ACCIDENTS THREE TIMES IN THE PAST 8 MONTHS. LAST WEEK I DROVE THE VAN INTO TOWN. I KEEP A CLOSE WATCH ON ALL THE GAUGES BECAUSE OF THE PREVIOUS PROBLEMS. WHEN I LEFT THE HOUSE ALL THE GAUGES ON THE DASH WERE WORKING AND THE BATTERY WAS BETWEEN 12-14 VOLTS. I NOTICED WITHIN 5 MILES THE BATTERY VOLTS WERE…

Owner-reported narrative. 28,200 miles reported. Look up ODI 10110306 at NHTSA ↗

Owner report 10196594 · 2007-07-17 (July 17, 2007)

I HAVE OWNED 3 ASTRO VANS, ?89 AND 92 (MADE IN USA) PREVIOUSLY AND LIKED THEM SO WELL I BOUT ANOTHER ONE 2002 (MADE IN MEXICO). WITHIN 60,000 MILES REAR SEAT FABRIC STARTED TO COME APART, DRIVER DOOR POWER WINDOWS AND LOCKS STOPPED WORKING, WINDSHIELD WASHER HOSES ROTTED, INTERIOR FAN BLOWER SWITCH FAILED (TWICE), DRIVER ARM REST VINYL SPLITTING IN MANY AREAS, STEERING WHEEL MOUNTED HAZARD LIGHT SWITCH CAUSED BREAK AND SIGNAL LIGHTS TO BLOW FUSES (THIS WAS FIXED AS RECALL), REAR CARGO DOOR HANDLE BROKE OFF, FUEL TANK GAS LEVEL INDICATOR FLUCTUA…

Owner-reported narrative. Look up ODI 10196594 at NHTSA ↗

Owner report 10110302 · 2005-02-10 (February 10, 2005)

I ATTEMPTED TO MAKE A LEFT HAND TURN ACROSS TWO LANES OF ON COMING TRAFFIC (SPEED LIMIT 55 MPH). I PUSH DOWN ON THE ACCELERATOR, THE VAN MOVED INTO THE ON COMING TRAFFIC LANES AND THE ENGINE DIED. CARS HAD TO QUICKLY APPLY BREAKS TO AVOID HITTING MY VAN. IT TOOK ABOUT 20 SECONDS TO GET THE VAN STARTED AND OUT OF THE INTERSECTION. THE VAN WAS TOWED INTO COURTESY CHEVROLET AND THE DISTRIBUTOR CAP AND ROTATOR WERE REPLACE. I WAS TOLD EVERYTHING WAS CORRECTED. THIS WAS NOT THE CASE AS THE SAME PROBLEM HAPPENED TWO ADDITIONAL TIMES (OCTOBER 24…

Owner-reported narrative. Look up ODI 10110302 at NHTSA ↗