2007 Cadillac SRX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
52 owner complaints analyzed
1 distinct recall campaigns
74,000 mi median reported failure mileage
Scope: 2007 model year. Data snapshot: . 42 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 8 of 52 complaints (15.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 7 | 13.5% |
| Steering behavior | 4 | 7.7% |
| Transmission and shifting | 3 | 5.8% |
| Electrical and battery issues | 1 | 1.9% |
| Fuel system concerns | 1 | 1.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 8 |
| Electrical System | 6 |
| Engine | 6 |
| Service Brakes | 6 |
| Visibility | 4 |
| Air Bags | 3 |
| Electronic Stability Control (Esc) | 3 |
| Steering | 3 |
Power Train: 8; Electrical System: 6; Engine: 6; Service Brakes: 6; Visibility: 4; Air Bags: 3; Electronic Stability Control (Esc): 3; Steering: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 11 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 11 |
| 150,000 and above | 4 |
Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 11; 75,000 to 99,999: 6; 100,000 to 149,999: 11; 150,000 and above: 4
50,000 to 74,999 miles has the most reports with usable mileage (11). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 3 |
| 2008 | 5 |
| 2009 | 3 |
| 2011 | 4 |
| 2012 | 2 |
| 2013 | 1 |
| 2014 | 8 |
| 2015 | 7 |
| 2016 | 6 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 2 |
| 2023 | 1 |
2007: 3; 2008: 5; 2009: 3; 2011: 4; 2012: 2; 2013: 1; 2014: 8; 2015: 7; 2016: 6; 2017: 3; 2018: 3; 2019: 4; 2020: 2; 2023: 1
Pattern summary
Power Train leads the component reports. Braking behavior appears in 7 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10193440 · 2007-06-15 (June 15, 2007)
TL*THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE ADVANCED AIR BAG LIGHTS ILLUMINATED INTERMITTENTLY WHEN HER CHILDREN WERE SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 4,500 AND FAILURE MILEAGE WAS 100.
Owner-reported narrative. 100 miles reported. Look up ODI 10193440 at NHTSA ↗
Owner report 10197826 · 2007-07-30 (July 30, 2007)
I RECENTLY HAD A PROBLEM WITH MY CADILLAC SRX BECAUSE THE LEFT WHEEL ASSEMBLY FAILED AND MY TIRE LITERALLY FELL OFF THE AXLE WHILE I WAS DRIVING. I THOUGHT I WOULD BRING THIS POTENTIALLY SERIOUS PROBLEM TO YOUR ATTENTION BECAUSE IT APPEARS TO BE A COMBINATION OF DESIGN FLAW AND/OR DEALERSHIP REPAIR ISSUE. EITHER WAY THIS PROBLEM POTENTIALLY MAY IMPACT OTHER PEOPLE. I ORIGINALLY HAD MY CAR SERVICED AT TUSTIN CADILLAC IN CALIFORNIA IN JUNE 2007 FOR A ?TRACTION ENGAGED? LIGHT PROBLEM. THE TRACTION LIGHT WAS ALWAYS COMING ON WHEN I ACCELERATED …
Owner-reported narrative. Look up ODI 10197826 at NHTSA ↗
Owner report 10204503 · 2007-09-30 (September 30, 2007)
VEHICLE: 2007 CADILLAC SRX BUILD DATE APPROXIMATELY APRIL 2007 PROBLEM: WHEEL LUG NUTS NOT STAYING TIGHT. HISTORY: ALL 24 LUG NUTS FOUND LOOSE OR FINGER TIGHT (ABLE TO BE REMOVED BY HAND WITH SOCKET BUT WITHOUT USING WRENCH) AT 3,500 MILES. TIGHTENED BY OWNER USING OWNER'S CALIBRATED/CERTIFIED TORQUE WRENCH AND RETURNED VEHICLE TO DEALER FOR INSPECTION. DEALER FOUND ALL LUG NUTS TIGHT. DEALER RETURNED CAR TO OWNER. NUTS RE-CHECKED AND FOUND LOOSE ON 3 WHEELS. RETURNED TO DEALER TO INSPECT AND TIGHTEN. DEALER FOUND ALL LUG NUTS TI…
Owner-reported narrative. 3,500 miles reported. Look up ODI 10204503 at NHTSA ↗
Owner report 10219545 · 2008-02-28 (February 28, 2008)
2007 CADILLAC SRX LOCKED DOWN WHILE DRIVING. CONSUMER STATED THAT HE LOST CONTROL OF THE VEHICLE DUE TO THIS FAILURE AND HIT ANOTHER VEHICLE. CONSUMER STATED THAT THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. *KB THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. RECALL# 07V589000.*JB
Owner-reported narrative. Look up ODI 10219545 at NHTSA ↗
Owner report 10227859 · 2008-05-15 (May 15, 2008)
PULLING OUT OF PARKING SPOT AND FRONT END DID NOT RESPOND TO TURNING OF WHEEL. TIE ROD HAD FALLEN OUT OF THE HYDRAULIC CYLINDER. CAR HAS 10,001 MILES. IF THIS HAD OCCURRED WHILE DRIVING THERE IS A HIGH PROBABILITY OF A CRASH. *TR
Owner-reported narrative. 10,001 miles reported. Look up ODI 10227859 at NHTSA ↗
Owner report 10232071 · 2008-06-23 (June 23, 2008)
TL*THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE AUTOMATICALLY BEGAN TO JERK AS IF THE CONTACT HAD ABRUPTLY DOWNSHIFTED INTO ANOTHER GEAR. HE HEARD A LOUD GRINDING NOISE IN THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE REAR AXLE LOST THE ENTIRE CONSUMPTION OF OIL AND SUSTAINED MAJOR DAMAGE.…
Owner-reported narrative. 57,900 miles reported. Look up ODI 10232071 at NHTSA ↗
Owner report 10243954 · 2008-09-29 (September 29, 2008)
WITHOUT ANY NOTICE OR LIGHTS OR ANYTHING, MY 2007 CADILLAC SRX WILL LOOSE POWER AND DECELERATE FROM 60 TO 0 IN JUST A FEW SECONDS. I CAN HAVE THE GAS PEDAL TO THE FLOOR AND THE CAR DOES NOT MOVE, EVEN THOUGH THE MOTOR IS STILL RUNNING. IT IS AS IF THE CAR IS IN NEUTRAL. ONCE YOU TURN THE CAR OFF AND ON AGAIN, IT WILL RUN FINE FOR A FEW DAYS OR A WEEK OR SO BEFORE HAPPENING AGAIN. THIS HAS HAPPENED 4 OR 5 TIMES AND THE DEALER SAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM THERE IS NOTHING THEY CAN DO. ONE TIME I WAS ON A MAJOR HIGHWAY AND…
Owner-reported narrative. 25,000 miles reported. Look up ODI 10243954 at NHTSA ↗
Owner report 10252782 · 2008-12-25 (December 25, 2008)
CADILLAC SRX MY 2007. SPONTANEOUS SHATTERING OF ULTRA VIEW SUN/MOON ROOF. NO OBJECT HAS EVER STRUCK ROOF TOP. DRIVING 45 MPH ON OPEN ROAD, SOUTH BOUND ON GRATIOT AVE. IN CHESTERFIELD, MI. RELATIVELY SMOOTH ROAD SURFACE. AMBIENT TEMPERATURE 36 DEGREES F, LIGHT RAIN. INTERIOR TEMPERATURE 70 DEGREES F. VEHICLE MILEAGE: 7800 FLYING SHARDS OF GLASS FORCED MY SONS TO STOP AND REMOVE LOOSE SHARDS TO PREVENT DAMAGE TO FOLLOWING VEHICLES. NO INJURIES DUE TO SUN VISOR BEING CLOSED. *TR
Owner-reported narrative. 7,817 miles reported. Look up ODI 10252782 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V589000 · Power Train:Axle Assembly:Axle Shaft:Seal
Reported: 2007-12-20 (December 20, 2007)
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
NHTSA campaign record ↗