2024 Cadillac ESCALADE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
46 owner complaints analyzed
2 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 33 of 46 complaints (71.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 8 | 17.4% |
| Braking behavior | 8 | 17.4% |
| Engine operation | 3 | 6.5% |
| Electrical and battery issues | 2 | 4.3% |
| Steering behavior | 1 | 2.2% |
| Fuel system concerns | 1 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 33 |
| Power Train | 8 |
| Electrical System | 7 |
| Fuel/Propulsion System | 5 |
| Engine And Engine Cooling | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
Engine: 33; Power Train: 8; Electrical System: 7; Fuel/Propulsion System: 5; Engine And Engine Cooling: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Service Brakes: 3; Unknown Or Other: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 42 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 26 |
| 2026 | 18 |
2024: 2; 2025: 26; 2026: 18
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 8 complaint narratives. Braking behavior appears in 8 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11596072 · 2024-06-24 (June 24, 2024)
I started my Escalade and 5 minutes later I lost power which as the entire vehicle had no power. So I left it alone for an hour or so in my garage and I started up again and this time didn’t loose power. Everything appeared normal and working again. Than the next day I started it up and I had this popup message SD card has been removed press ok to exit navigation (when no SD card was removed). I also noticed that my backup camera, grid lines, or augmented reality has also intermittently not working on days. It sometimes works as normal and some…
Owner-reported narrative. Look up ODI 11596072 at NHTSA ↗
Owner report 11615305 · 2024-09-18 (September 18, 2024)
1.What component or system failed or malfunctioned, and is it available for inspection upon request? •The primary issue was with the vehicle’s software system, which was incompletely updated on 9/13/24. This has caused the safety features to malfunction. Additionally, the parking emergency brake engaged suddenly while I was driving. The vehicle is currently available for inspection upon request, as I have already reported the issue and requested immediate attention from the dealership. 2.How was your safety or the safety of others put at risk? …
Owner-reported narrative. Look up ODI 11615305 at NHTSA ↗
Owner report 11638738 · 2025-01-27 (January 27, 2025)
The contact owns a 2024 Cadillac Escalade. The contact stated while driving on the highway at 75 MPH, the vehicle unintendedly shut off. The contact pulled over to the side of the road and attempted to restart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure.…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11638738 at NHTSA ↗
Owner report 11639361 · 2025-01-29 (January 29, 2025)
Engine start to make tick tick noise. Dealership diagnosed it with Main bearing failure. Replace the LT4 engine.
Owner-reported narrative. Look up ODI 11639361 at NHTSA ↗
Owner report 11640875 · 2025-02-05 (February 5, 2025)
The contact owns a 2024 Cadillac Escalade. The contact stated while starting the vehicle, the contact heard a loud ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11640875 at NHTSA ↗
Owner report 11643215 · 2025-02-17 (February 17, 2025)
Complete engine failure without warning. Left my family and I stranded on the side of a very busy highway. Dealership confirmed engine failure.
Owner-reported narrative. Look up ODI 11643215 at NHTSA ↗
Owner report 11644022 · 2025-02-20 (February 20, 2025)
Complete engine failure while driving. Vehicle is brand new with only 6,700 miles
Owner-reported narrative. Look up ODI 11644022 at NHTSA ↗
Owner report 11645050 · 2025-02-26 (February 26, 2025)
Twice during eight months of vehicle ownership, the vehicle experienced catastrophic engine failure resulting in danger to the health/welfare of the driver. In both cases, the engine has to be totally replaced. The service manager at the dealer acknowledges that Cadillac is selling hazardous/defective products but hopes the vehicle will not experience catastrophic engine failure in the future.
Owner-reported narrative. Look up ODI 11645050 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V674000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software | Service Brakes, Hydraulic:Brake Fluid Low Warning: Lamp
Reported: 2024-09-12 (September 12, 2024)
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
NHTSA campaign record ↗25V274000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical
Reported: 2025-04-24 (April 24, 2025)
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
NHTSA campaign record ↗