2007 Cadillac ESCALADE EXT: complaints, problems and recalls

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2007 CADILLAC ESCALADE EXT 1500 ON A CLEAR DAY WITH GOOD ROAD CONDITIONS AT 70 MPH AND HIS AIRBAGS DEPLOYED. T HE CALLED JERRY'S CADILLAC IN WEATHERFORD, TEXAS TO TOW HIS VEHICLE. THE CONTACT STATED THAT THE GM INVESTIGATOR INFORMED HIM THAT THEY WOULD COME OUT AND REMOVE A BLACK BOX FROM THE VEHICLE. THE CONTACT STATED THAT THEY DID INFORM HIM THAT THE BOX HAD BEEN REMOVED AND THEY FOUND NO INFORMATION ON THE BOX THAT INDICATED ANYTHING WAS WRONG WITH THE AIRBAGS OR THE VEHICLE. THE CONTACT…

Owner-reported narrative. 1,999 miles reported. Look up ODI 10182466 at NHTSA ↗

I WAS DRIVING MY 07 EXT ESCALADE ON JAN. 3RD 11;50 AT NIGHT WHEN I NOTICED THAT IT WAS UNUSUALLY HOT IN THE TRUCK AND A BLOCK LATER IT SMELT LIKE HOT PLASTIC OR BURNING HAIR AND THEN I SAW SOME SMOKE FROM INSIDE THE CAB SO I SLOWED DOWN AND THEN IT GOT WORSE SO I JUMPED OUT OF THE TRUCK WILL IT WAS STILL MOVING IT RAN INTO A SNOW BANK I GOT UP AND RAN OVER TO THE TRUCK AND SHUT THE DOOR HOPPING TO SMOTHER OUT THE FLAME OF ITS AIR BUT THE TRUCK WAS RUNNING AND THE HEATER WAS STILL ON CALLED THE POLICE NOT TO LONG AFTER I SAW THE DASH ONFIRE THEN…

Owner-reported narrative. 12,900 miles reported. Look up ODI 10254316 at NHTSA ↗

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE VEHICLE HAS BRIDGESTONE HT684 II TIRES (NA), TIRE SIZE 265/65/18. WHILE PARKED HE NOTICED THAT THE FOUR TIRES MOUNTED ON THE VEHICLE EXHIBITED CRACKS AND SEPARATION OF THE TREAD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED TIRE REPAIR SHOPS ON SEPARATE OCCASIONS FOR TIRE INSPECTION. THE TECHNICIANS STATED THAT THE FOUR TIRES WERE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 33,000. THE CURRENT MILEAGE WAS 36,200. UPDATED …

Owner-reported narrative. 33,000 miles reported. Look up ODI 10290904 at NHTSA ↗

ALL 4 FACTORY RIMS ARE DETERIORATING AND ARE CAUSING THE TRIES TO LOOSE AIR AND GO FLAT IN TRAFFIC. *TR

Owner-reported narrative. 30,000 miles reported. Look up ODI 10361038 at NHTSA ↗

IN AUGUST OF 2009 I NOTICED WHEN I HAD A FRONT SEAT PASSENGER I WOULD GET AN INSTRUMENT PANEL INDICATOR WARNING LIGHT OF "AIRBAG READINESS". ALSO, THE PASSENGER AIRBAG STATUS INDICATOR IN THE OVERHEAD CONSOLE WAS REGISTER AS BEING "OFF". THIS FAILURE WAS NEVER INTERMITTENTLY -- IT JUST FAILED. I WENT THROUGH THE PROCEDURES OF THE OWNER'S MANUAL FOR POSSIBLE CORRECTIONS: 1. HAVE FRONT PASSENGER ADJUST WEIGHT WHILE SEATED, MOVE OR POSITION SEAT IN A UPRIGHT POSITION, THEN TURN VEHICLE "ON AND OFF". 2. CHECK FOR ITEMS UNDER THE SEAT FOR I…

Owner-reported narrative. Look up ODI 10372248 at NHTSA ↗

FAILURE OF THE WHEEL HUB AND BEARING ASSEMBLY. CAUSED LOSS OF VEHICLE CONTROL, LOSS OF ABS, WHEEL DETACHMENT AND WHEEL FIRE. *TR

Owner-reported narrative. Look up ODI 10434918 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10895164 at NHTSA ↗

CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. THE DASH CRACKED IN SECOND PLACE A FEW DAYS AGO, ALONG SIDE OF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. THE DASH HAS STARTED TO LIFT AND SEPARATE AT THE LARGER CRACK AND THIS IS CAUSING A GLARE IN THE WINDSHIELD WHEN THE SUN IS OUT WHILE DRIVING(VERY DANGEROUS!). THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE AND THE POTENTIAL OF BROKEN DASH FRAGMENTS THAT COULD CAUSE INJURY OR EVEN A FATALITY IF THE AIRBAGS ARE DE…

Owner-reported narrative. 130,000 miles reported. Look up ODI 10925728 at NHTSA ↗

Reported: 2006-08-11 (August 11, 2006)

CERTAIN SPORT UTILITY VEHICLES AND TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES HAVE AN INCOMPLETE TIRE RIM DESIGNATION ON THE CERTIFICATION/TIRE LABEL LOCATED ON THE DRIVER'S DOOR EDGE. IN ADDITION, THE LABEL MAY ALSO BE MISSING THE TIRE LOAD RATING ON THE LABEL. ALTHOUGH THIS INFORMATION IS NOT REQUIRED BY THE STANDARD, IF A TIRE OF A LESSER LOAD RATING IS INSTALLED, THE TIRE MAY NOT BE ABLE TO SUSTAIN THE LOADS ENCOUNTERED DURING USE.

Consequence: IF A CUSTOMER REPLACES A WHEEL AND ONLY RELIES ON THE RIM SIZE DESIGNATION THAT IS INDICATED ON THE LABEL, A WHEEL THAT IS OF A DIFFERENT RIM CONTOUR DESIGNATION MAY BE INSTALLED. IT MAY BE DIFFICULT OR IMPOSSIBLE TO MOUNT THE TIRE ON A WHEEL WITH THE WRONG CONTOUR. IF THE TIRE IS MOUNTED ON THE WHEEL WITH THE WRONG CONTOUR, THE WHEEL AND TIRE MAY NOT PERFORM AS INTENDED, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: A LABEL THAT WILL CORRECT THE LABEL ORIGINALLY INSTALLED WILL BE MAILED TO CONSUMERS ALONG WITH INSTALLATION INSTRUCTIONS. THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL. THE RECALL BEGAON ON NOVEMBER 7, 2006. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2239, CHEVROLET AT 1-800-630-2438, AND GMC TRUCKS AT 1-866-996-9463.

Reported: 2008-08-28 (August 28, 2008)

GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.

Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Reported: 2010-06-04 (June 4, 2010)

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.